User manual of Tilty
page 34 of 43
16. Warranty statement
16.1 Quality assurance system
When manufacturing our wheelchairs, we pay attention to the greatest possible
quality and comply with the relevant German Industrial Standards (DIN) and EC-
directives. Therefore we have been certified according to DIN EN ISO 9001:2000 in
2003 and we take the stipulated subsequent audits regularly. All our wheelchairs,
mobile standing chairs and seat pan undercarriages meet the requirements of law
concerning medical devices and are correspondingly CE-labelled (special designs
excepted).
16.2 Design life
According to the criteria of
, the International Support Group for the
Rehabilitation of Children and Young People, concerning quality and safety on the
further use of rehabilitation devices, we can as manufacturer of Tilty reliably
guarantee a design life of 7 years, provided the wheelchair is used in a normal way
and is regularly serviced by a qualified specialist. Until over this period of time we
can guarantee supplying you with the according spare parts for another 2 years
(special designs excepted).
16.3 Working life
Especially devices in further use demand high standards. Therefore we freely
recommend you, in case of further use of Tilty, not to exceed a further working life of
3 years within the period of design life.
„Working life“ shall be understood by the period of time during which a device has
been permanently in use. Hence, storage periods with the customer and/or the
specialist store cannot be called working life. “Design life“ however, means the
period of time which we have defined on the basis of our experience and technical
facts and which should not be exceeded in further use. Yet, we emphasize that this
life span may directly be influenced as it is clearly dependent on service and
maintenance. Under the most favourable conditions the wheelchair’s functionality
may be extended over the defined design life in a reliable way.
Summary of Contents for Tilty Typ 600
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