Regal Century EVQ165, Installation Manual And User'S Manual, Page: 17 / 20

17
9.0 TROUBLESHOOTING GUIDE
SYMPTOM
POSSIBLE
CAUSES
POTENTIAL SOLUTIONS
VGREEN
EVO™
MOTOR
FAILS TO
START
Mains voltage is not
present
Replace fuse, reset breaker/GFI.
Tighten mains wire connections.
VGreen Evo motor
shaft is locked
Check if the VGreen Evo motor can
be rotated by hand and remove any
blockage.
VGreen Evo motor
shaft is damaged
Replace VGreen Evo motor.
VGREEN
EVO MOTOR
RUNS THEN
STOPS
Over temperature
FAULT
Check that back of VGreen Evo
motor is free from dirt and debris.
Use compressed air to clean.
Over current FAULT VGreen Evo motor will automatically
restart after 6 minutes.
VGREEN
EVO MOTOR
IS NOISY
Debris in contact
with fan
Check that back of VGreen Evo
motor is free from dirt and debris.
Use compressed air to clean.
Debris in strainer
basket
Clean strainer basket.
Loose mounting Check that mounting bolts of
VGreen Evo motor and pump are
tight.
VGREEN
EVO MOTOR
RUNS,
BUT NO FLOW
Impeller is loose Check that VGreen Evo motor is
spinning by looking at fan on back
of VGreen Evo motor. If so, check
that pump impeller is correctly
installed.
Air leak Check plumbing connections and
verify they are tight.
Clogged or restricted
plumbing
Check for blockage in strainer or
suction side piping.
Check for blockage in discharge
piping including partially closed
valve or dirty pool filter.