200305-01
Rev. C
04/17
WARRANTY
KEEP THIS WARRANTY
Model
_______________________________
Serial No.
____________________________
Date Purchased
_______________________
Keep receipt for warranty verification.
IMPORTANT:
We urge you to fill out your warranty information above. Complete with the entire serial
number which can be found on the rating plate. Retain this manual for future reference.
Always specify model and serial numbers when communicating with customer service.
We reserve the right to amend these specifications at any time without notice. The only warranty applicable
is our standard written warranty. We make no other warranty, expressed or implied.
LIMITED WARRANTY
SHM International Corp. warrants the components of this appliance to be free from defects in material and
workmanship for one (1) year from the date of purchase. SHM International Corp. at its option, will repair
or replace this product or any component of the product found to be defective during the warranty period.
Replacement will be made with a new manufactured product or component. If the product is no longer
available, replacement may be made with a similar product of equal value. This warranty does not include
transportation or shipping costs of any kind. This your exclusive warranty.
This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not trans-
ferable. Keep the original sales receipt. Proof of purchase is required to obtain warranty parts.
This warranty does not cover normal wear of parts such as scratches and dents of the components or
damage resulting from any of the following:
• Negligent use or misuse of the product, including exposing the product to chemicals or cleaning products
not approved by SHM International Corp.
• Corrosion, rust or discoloring of any kind.
• Use or installation contrary to specified instructions and applicable building codes, including heating the
product to temperatures above its rated specifications which can cause considerable warping.
• Disassembly, including removal of the product from a built-in installation.
• Damage resulting from accident, alteration, misuse, abuse, hostile environments, or improper installation.
• Repair or alteration.
• Acts of God, such as fire, flood hurricanes, and tornadoes.
• Gas cylinders, propane tanks or other fuel delivery systems, including connections to a household fuel
supply.
• Usage other than single-family household use such as commercial or industrial use.
• Minor warping or discoloration of parts, which is normal and not a defect under this warranty.
DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE
If the appliance does not operate properly, first thoroughly carry out the instructions provided with the unit
to ensure that the appliance is installed correctly and check the troubleshooting section in the use and
care manual.
We recommend you return the warranty registration card so that you can be contacted when any ques-
tions of safety arise that could affect you. The return of the warranty registration card is not a condition for
warranty coverage.
Because of continuing product improvement these specifications are subject to change without notice.
If you have other questions or need replacement parts, contact our
Customer Service Hotline at (800) 229-5647 or
visit our website at
www.sureheat.com
SHM International Corp., 3140 Moon Station Road, Kennesaw, GA 30144
