www.sureheat.com
200305-01C
24
TROUBLESHOOTING
Problem
Possible Cause
Corrective Action
When ignitor button is
pressed in, there is no
spark at ODS/pilot.
1. Ignitor electrode is posi-
tioned wrong. Ignitor elec-
trode is broken.
2. Ignitor electrode is not con-
nected to ignitor cable.
3. Ignitor cable is pinched or
wet.
4 Broken ignitor cable.
5. Bad piezo ignitor.
1. Replace electrode.
2. Replace ignitor cable.
3. Free ignitor cable if pinched
by any metal or tubing. Keep
ignitor cable dry.
4. Replace ignitor cable.
5. Replace piezo ignitor.
When ignitor button is
pressed in there is a
spark at ODS/pilot but
no ignition.
1. Gas supply is turned off or
equipment shutoff valve is
closed.
2. Control knob not fully
pressed in while pressing
ignitor button.
3. Air in gas lines when in-
stalled.
4. ODS/pilot is clogged.
5. Incorrect inlet gas pressure
or inlet regulator setting is
damaged.
6. Control knob not in PILOT
position.
7. Depleted gas supply (pro-
pane).
1. Turn on gas supply or open
equipment shutoff valve.
2. Fully press in control knob
while pressing ignitor button.
3. Continue holding down con-
trol knob. Repeat igniting op-
eration until air is removed.
4.
Clean ODS/pilot (see
Care
and Maintenance
, page 22) or
replace ODS/pilot assembly.
5. Check inlet gas pressure or
replace inlet gas regulator.
6. Turn control knob to PILOT
position.
7. Contact local propane/LP
gas company.
Only a qualified installer should bypass the
pressure switch.
Remove front panel of heater
(see page 10). Locate the gas regulator. To by-
pass the pressure switch locate the set screw
on the regulator. Use a small flat bladed screw
driver to turn the set screw counterclockwise
2 turns. This will bypass the pressure switch
function.
The entire gas delivery piping including con-
nections inside the heater should be leak
tested by the qualified installer. After leak
testing the qualified installer should light the
appliance. Refer to the correct flame pattern
as illustrated on page 21. All flame patterns
should be safely inside the product. If for any
reason they are not, stop use of the appliance
and call for repairs.
Figure 29 - Gas Regulator Pressure
Switch (Inside Bottom of Heater Cabinet)
Pressure
Switch Set
Screw
