7 Troubleshooting
Table 2 below aims to provide a means to quickly troubleshoot any problem that you may be
experiencing with CircuitSpy operations.
Symptom
Possible Cause
Remedy
Power is applied but
the green LED is not
illuminated
Power supply voltage not within
range
Power supply input fuse has
blown
Measure the power supply voltage and confirm that it is within
range
Return to Redbusbar for repair.
CircuitSpy webpage
not available or takes a
long time to load or
refresh
Not connected to the wireless
access point
Excessive CircuitSpy WiFi
connections
Interrogate the wireless connections settings on the mobile
device or computer to find the wireless access point and
connect. Default name is CircuitSpy. If the Panel Name has
previously been changed, then look for this name.
If white Comms LED is flashing faster than once per second
then more than one device is connected. Try to remove
devices form the network.
Voltage measurements
do not agree with what
is expected or what a
multimeter displays
CircuitSpy is not configured to
the appropriate Vnominal Mode
for the voltage input at the
points, i.e. AC or DC.
The COM return path is not
functional
An analog input fuse has blown
Navigate to configuration page and change the Vnominal
Mode accordingly.
Investigate why the connected return wire is not offering a
functional return path for the measured terminal. Is there an
open circuit?
Return to Redbusbar for repair.
Table 2
Summary of Contents for CircuitSpy 80
Page 8: ...Figure 3 Configuration Page ...
Page 12: ...Appendix A ...
