69
14 - TROUBLESHOOTING
Technical Dept. - All rights reserved - Reproduction is prohibited
ANOMALY
POSSIBLE CAUSES
SOLUTIONS
The boiler runs for a few minutes and
then goes out.
Start-up phase is not completed
Repeat start-up
Temporary power cut
Wait for the automatic restart
Clogged smoke duct
Clean the smoke duct
Faulty or malfunctioning temperature
probes
Check and replace the probes
Faulty spark plug
Check the spark plug and replace it, if neces-
sary
Pellets accumulate in the brazier, the
glass of the door gets dirty and the
flame is weak
Insufficient combustion air
Clean the brazier and check that all the
holes are clear. Perform a general cleaning
of the combustion chamber and the smoke
duct. Check that the entry of air is not
obstructed.
Damp or unsuitable pellets
Change the type of pellets
Faulty smoke evacuation motor
Check the motor and replace it, if necessary
The smoke evacuation motor does
not work
No electrical supply to the boiler.
Check the mains voltage and the
protection fuse
The motor is faulty
Check the motor and capacitor and replace
them, if necessary
Defective motherboard
Replace the electronic board
Control panel broken
Replace the control panel
In the automatic position the boiler
always runs at full power.
Thermostat is set to minimum
Reset the temperature of the thermostat.
Room thermostat in position that always
detects cold.
Reposition of the probe
Malfunctioning temperature probe.
Check the probe and replace it if necessary.
Faulty or malfunctioning control panel.
Check the panel and replace if necessary.
