18
TROUBLESHOOTING
Problem Possible
Cause
Corrective
Action
Burner won’t light
Gas pressure is low.
The orifice is blocked.
Control knob is not in “ON” position.
Turn tank valve “OFF” and replace the tank
Clear blockage.
Turn control knob to “ON”
Burner flame is low Gas pressure is low.
The control knob is not positioned at
“High”.
The burner jet may be partially blocked.
Outdoor temperature is less than 40°F
and tank is less than 1/4 full.
Supply hose is bent or kinked.
Turn tank valve “OFF” and replace the tank.
Position the control knob at “High”
Clear blockage.
Use a full tank.
Straighten the hose.
Carbon
build-up
Build-up of carton can accumulate
over time.
Wipe off before lighting.
Thick black smoke Blockage in burner
Remove blockage and clean burner inside
and outside.
ONE-YEAR LIMITED WARRANTY
The appliance has been manufactured under the highest standards of quality and workmanship.
We warrant to the original consumer / purchaser that all aspects of this product will be free of
defects in material and workmanship for one (1) year from the date of purchase .A replacements
for any defective part will be supplied free of charge for installation by the consumer. Defects or
damage caused by the use of other than genuine parts are not covered by this warranty .This
warranty shall be effective from the date of purchase as shown in the purchaser’s receipt. This
warranty is valid for the original consumer purchaser only and excludes industrial, commercial or
business use of the product, product damage due to shipment or failure which results from
alteration, product abuse, or product misuse, where performed by a container, service company, or
consumer. We will not be responsible for labor charges and/or damage incurred in installation,
repair or replacement, nor for incidental or consequential damage. This warranty gives you specific
legal rights, and you may also have the other rights that vary from state to state.
If problems can not be corrected by using these methods, please contact 1-888-376-9601 for assistance.
