COPYRIGHT © 2015 RED.COM, INC
REDCAST MODulE OPERATION GuIDE
955-0072, REV-H | 27
ERR (ERROR) LINK STATUS
SYMPTOM
NOTE
: The Link Status is only visible in firmware v5.3.
The REDCAST menu shows that the Link Status for either the Camera or Module is “Err” (error).
POTENTIAL RESOLUTION
Reboot the BRAIN
®
.
Remove the REDCAST™ Module and the adaptor module. Check the module connectors. If the connectors
have dust or debris, clean the connectors. If any connectors are damaged, contact your Bomb Squad
representative.
Use a different adaptor module.
VIDEO DOES NOT DISPLAY CORRECTLY
SYMPTOMS
Image does not display.
Image freezes.
Quadrants are not in sync.
POTENTIAL RESOLUTIONS
Go to
Menu
>
Settings
>
Display
>
REDCAST
and select
Video Reset
(v5.3) or
SDI Reset
(v6.0 or later). This
resets the video connection.
Go to
Menu
>
Settings
>
Project
>
Format
>
UHD
and re-select the
Resolution
. Then select
Set Format
.
NO TIMECODE IN VIA REDCAST MODULE
SYMPTOMS
Camera does not receive timecode signal when a timecode generator is connected to the REDCAST Module.
The TC indicator does not illuminate green.
POTENTIAL RESOLUTIONS
Ensure that each of the following has the same frame rate:
Recording Frame Rate (Sensor Frame Rate)
Project Time Base
Timecode generator
06
TROUBLESHOOT YOUR
REDCAST MODULE