After the driver is installed you can operate the Mac with a single point of touch. Some
multi-touch gestures are supported.
Occasionally when using a Mac you will need to calibrate the touch. See this
for
instructions on how to calibrate your SimplicityTouch on a Mac.
Loss of Touch
If you lose touch control follow these troubleshooting steps:
1. Make sure the USB cable is plugged into your PC and the Panel.
2. If you are running OS X make sure the driver is installed.
3. Make sure you are using the cable supplied with the panel.
4. Unplug and re-plug the cable to see if touch is restored.
5. Unplug and try a different USB port on your computer.
6. If the above steps do not work then try a shorter USB cable.
7. If all of the above fail to restore touch then contact tech support: 888-712-0278 or
Advanced Touch Controls
The SimplicityTouch (Gen3 and later) support dual touch output. This means that you can
have two devices connected at all times and use the onscreen input menu to switch
between devices. For example, you may have a teacher’s PC connected to HDMI 1 and IR
TOUCH 1, and also a wireless collaboration device (i.e. Vivitek NovoPro) connected to HDMI
2 and IR Touch 2. In this setup you can use the Input to switch between HDMI 1 and 2 and
the touch control will also switch between device 1 and device 2. For instructions on how
to setup the panel to support this feature refer to page 42 of this manual.
Adjusting the Sound
Your panel may be set to Sound Mode: Mic which will limit the volume at 50%. This is
intended to prevent potential feedback if using a classroom mic system. However, many
users wish to override this setting. To change the sound mode simply point the remote at
the panel and press the S.M. Button to change the sound mode from Mic to Standard. In
standard mode the volume is not limited.
To adjust the volume use the buttons on the panel or the buttons on the
remote. In the Android mode you can also press the volume button once and
then use your finger to drag the volume slider left or right. NOTE: this does
not work if you are in HDMI or VGA mode.
Version: 17.1.6.0
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