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4

Deleting the Current Caller ID Record

To delete only the record in the display:
1. Use the CID/

4

 button and then VOL ( 

6

 or 

5

) button to display the desired Caller 

ID record.

2. Press Delete/Mute. 

Deleting All Caller ID Records

To delete all the Caller ID records in memory:
1. Use the CID/

4

 button and then VOL ( 

6

 or 

5

) button to display any Caller ID 

record.

2. Press and hold Delete/Mute. The display asks 

DELETE ALL

? for several seconds.

3. Press Delete/Mute again, within five seconds, to erase all records. The display will 

return to standby mode.

Caller ID Errors

If there is an error in the transmission of information to your Caller ID phone, 

INCOMPLETE DATA 

is displayed.

If you have not subscribed to Caller ID service or it is not working, 

NO DATA 

is 

displayed.

Call Waiting Caller ID

Provided you subscribe to Caller ID with Call Waiting service from your phone 

company, you may see who is calling when you hear the call waiting tone in the 

receiver. The CID information appears in the display after you hear the tone.
Press the Flash/Exit button to put the current call on hold and answer the incoming call. 

Press Flash/Exit again when you want to return to the first call. 

IMPORTANT: In order to use all of the features of this unit, you must subscribe to either 

the standard Name/Number Caller ID Service or Call Waiting Caller ID Service. To know 

who is calling while you are on the phone, you must subscribe to Call Waiting Caller ID 

Service.

Caller ID

Summary of Contents for H5401

Page 1: ...Cordless Handset with Caller ID User s Guide This accessory handset is only for use with Model 25423 25424 or 25425 base units Please read this manual before operating this product for the first time Model H5401 ...

Page 2: ...lar jack that is also compliant See installation instructions for details Notes This equipment may not be used on coin service provided by the telephone company Party lines are subject to state tariffs and therefore you may not be able to use your own telephone equipment if you are on a party line Check with your local telephone company Notice must be given to the telephone company upon permanent ...

Page 3: ...n a particular installation Privacy of Communications may not be ensured when using this product If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna that is the antenn...

Page 4: ...accessories may not ensure compliance with FCC RF exposure guidelines This telephone is compliant with the DECT 6 0 standard which operates in the 1 92GHz to 1 93GHz frequency range SEE MARKING ON BOTTOM BACK OF PRODUCT RISKOFELECTRICSHOCK DONOTOPEN WARNING TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD DO NOT EXPOSETHIS PRODUCT TO RAIN OR MOISTURE THE LIGHTNING FLASH AND ARROW HEAD WITHIN THE TRIANGL...

Page 5: ...s 15 CHARGE Indicator on the Cradle 15 Answering a Call 15 Making a Call 15 Redial 15 Conference Call 16 Volume Adjust 16 Speakerphone Mode 17 Hold 17 Transfer 17 Privacy 17 Flash 17 Call Timer 17 Out of Range 17 Battery Low 18 Paging All Extension from the Cordless Handset 18 Paging the Cordless Handset 18 Intercom Operation 18 Answering an Intercom Call 18 Receiving an Incoming Telephone Call Du...

Page 6: ...ation 25 Changing the Battery 25 Battery Safety Precautions 25 Belt Clip Operation 26 Connecting the Belt Clip 26 Display Messages 26 Troubleshooting Guide 27 Telephone Solutions 27 Caller ID Solutions 28 Battery Solutions 28 General Product Care 28 Causes of Poor Reception 29 Warranty 29 Warranty Assistance 29 Limited Warranty 30 Accessory Information 31 Index 32 ...

Page 7: ...on book This telephone is a multifunction product for use with Call Waiting and Caller ID services available from your local telephone company Your Caller ID Call Waiting phone allows you to View the name and telephone number of a caller while you are on the phone Call Waiting Caller ID Identify callers before you answer the phone View the time and date of each incoming call Record up to 40 Caller...

Page 8: ...uthorized access and charges to your phone line Important Installation Information Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch non insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing...

Page 9: ...N NOTE Certain other communications devices may also use the DECT 6 0 frequency for communication and if not properly set these devices may interfere with each other and or your new telephone If you are concerned with interference please refer to the owner s manual for these devices on how to properly set channels to avoid interference Installing the Handset Battery NOTE You must connect the hands...

Page 10: ...d into an electrical outlet The charge indicator turns on to indicate the battery is charging when the handset is on the cradle Allow the phone to charge for 14 hours prior to first use If you do not properly charge the phone battery performance is compromised CAUTION To reduce risk of personal injury fire or damage use only the 5 2776 power adaptor listed in the user s guide This power adaptor is...

Page 11: ...utton Talk button Line button Select Save button Conf Store button Hold button Flash Exit button DIR button Display Menu button Handset Layout Connections and Setup charge indicator Privacy button End button Visual Ring Indicator Headset Jack Handset Charge Cradle VOL 5 volume up button VOL 6 volume down button ...

Page 12: ...uttons of the sub menu until RING MELODY is displayed 4 Press Select Save button to select 5 Use the VOL 6 or 5 buttons to select the melody A sample ringer melody is generated when you scroll to individual ringer melodies The visual ring indicator will also flash for few seconds 6 Press the Select Save button to save Ring Volume 1 Press Menu button once then press the VOL 6 or 5 buttons until SOU...

Page 13: ...on once then press the VOL 6 or 5 buttons until PHONE SETTING is displayed 2 Press Select Save button to select 3 Use the VOL 6 or 5 buttons of the sub menu until CONTRAST is displayed 4 Press Select Save button to select 5 Use the VOL 6 or 5 buttons to select the LCD contrast level 6 Press the Select Save button to save Area Code 1 Press Menu button once then press the VOL 6 or 5 buttons until PH...

Page 14: ...6 or 5 buttons until PHONE SETTING is displayed 2 Press Select Save button to select 3 Use the VOL 6 or 5 buttons of the sub menu until CLEAR ALL MEM is displayed 4 Press Select Save button to select 5 Use the VOL 6 or 5 buttons to select YES 6 Press the Select Save button to clear all the records in the phonebook and CID memories Load Default 1 Press Menu button once then press the VOL 6 or 5 but...

Page 15: ...umber button 1 4 to select the desired line Line number is displayed at top of display 2 Wait for a dial tone then dial the desired number 3 When finished press the End button or replace the handset in the charge cradle to hang up NOTE If the line you selected is occupied by other users the message LINE IN USE will be shown You can press the Select Save button to confirm selection of this line If ...

Page 16: ... Press the Conf button 5 Speak to both parties NOTE If you have more than one line including intercom call on hold and you want to have a conference call you must first select the line on which you want to conference Then you can select another party when you have pressed the Conf button To disconnect one party Select the line by pressing the Line button and then together with the line number for ...

Page 17: ...back to standby mode Privacy When you are using the phone if you want to secure the line press the Privacy button Then the line you are using cannot be picked up by another extension in the system Flash Use the Flash Exit button on the handset to activate custom calling services such as call waiting or call transfer which are available through your local phone company Call Timer After you press Ta...

Page 18: ...NOTE You may still page the cordless handset even if the ringer is turned off Intercom Operation Answering an Intercom Call 1 Press the Int Transfer button or Talk button 2 When finished press the Int Transfer button or End button again Receiving an Incoming Telephone Call During an Intercom Call During an intercom call if you receive a telephone call you will hear an alert tone To answer the inco...

Page 19: ...way conference 5 When finished press the Talk button once Making an Intercom Call with Other Extensions 1 Make sure the phone is OFF not in TALK mode 2 Press the Int Transfer button and SELECT PHONE ID is displayed 3 Press the number button to input the phone ID you want to intercom with For example to intercom with extension 2 you need to input 0 2 4 When finished press the Int Transfer or End bu...

Page 20: ... desired number 4 Press the Conf Store button and ENTER NAME is displayed 5 Use keypad to enter the name 6 Press Select Save button to save the record Inserting a Pause in the Dialing Sequence Press the Pause button on the touch tone pad twice to insert a delay in the dialing sequence of a stored telephone number when a pause is needed to wait for a dial tone for example after you dial 9 for an ou...

Page 21: ...ect your preferred line The telephone number dials automatically Caller ID CID NOTE This feature does not function when using the handset with base model 25423 as it does not support Caller ID Caller ID CID is a service available from your local telephone company For Caller ID to work on this system you must subscribe to Caller ID service To receive Caller ID information for a Call Waiting call yo...

Page 22: ...ed information for the last 40 calls Any calls received since your last review are marked as NEW in the display to remind you to review them Reviewing Call Records As calls are received and stored the display is updated to let you know how many calls have been received 1 Press the CID 4button first The newest call record will be shown 2 Press VOL 6 button to scroll to older call records When you r...

Page 23: ... when received and b whether or not you pre programmed your local area code into memory you may need to adjust the format of the caller s phone number before dialing it back The Format Redial button lets you change the format of the displayed number Available formats include Number of digits Explanation Example Eleven digits long distance code 1 3 digit area code 7 digit telephone number 1 317 888...

Page 24: ...ller ID phone INCOMPLETE DATA is displayed If you have not subscribed to Caller ID service or it is not working NO DATA is displayed Call Waiting Caller ID Provided you subscribe to Caller ID with Call Waiting service from your phone company you may see who is calling when you hear the call waiting tone in the receiver The CID information appears in the display after you hear the tone Press the Fl...

Page 25: ...to properly charge for 14 hours prior to first use or when you install a new battery pack If you do not properly charge the phone battery performance will be compromised Battery Safety Precautions Do not burn disassemble mutilate or puncture Like other batteries of this type toxic materials could be released which can cause injury To reduce the risk of fire or personal injury use only the Nickel m...

Page 26: ...ransmission or the phone line is excessively noisy BASE IN USE The Base unit is in use handset is blocked SELECT PHONE ID Key in the ID of another extension DELETE ALL Confirm deletion of all Caller ID records NEW CALL Call has not been reviewed NO NUMBER No Caller Number was received NO NAME No Caller Name was received NO DATA No Caller ID information was received BLOCKED CALL The person is calli...

Page 27: ...d to be charged Dial tone is OK but can t dial out Make sure the type of phone service you are subscribed to is TONE This handset is TONE only Handset does not ring Make sure the handset ringer is set to on The cordless handset may be out of range Move closer to the base Check for dial tone If no dial tone is heard see No dial tone above You experience static noise or fading in and out The cordles...

Page 28: ...ler ID information during the silent period after the first ring This message indicates the presence of noise on the line No Caller ID In order to receive Caller ID information you must subscribe to the standard name number Caller ID service from your local telephone company Battery Solutions If you experience any of the following problems even after fully recharging the battery you may need to re...

Page 29: ...arranty information please contact customer service at 1 800 448 0329 If the equipment is causing harm to the telephone network the telephone company may require that you disconnect the equipment until the problem is resolved Any unauthorized repairs changes or modifications not expressly approved by Thomson Inc could void the user s authority to operate this product For instructions on how to obt...

Page 30: ...ct is within the warranty period must be presented to obtain warranty service For rental firms proof of first rental is also required Also print your name and address and a description of the defect Send via standard UPS or its equivalent to Thomson Inc 11721 B Alameda Ave Socorro Texas 79927 Insure your shipment for loss or damage Thomson Inc accepts no liability in case of damage or loss A new o...

Page 31: ... employees shall create a guaranty or in any way increase the scope of this warranty Repair or replacement as provided under this warranty is the exclusive remedy of the consumer Thomson Inc shall not be liable for incidental or consequential damages resulting from the use of this product or arising out of any breach of any express or implied warranty on this product This disclaimer of warranties ...

Page 32: ...wer 10 Connecting the Belt Clip 26 Connecting the RF Module 10 Connections and Setup 9 Contrast 13 D Deleting All Caller ID Records 24 Deleting the Current Caller ID Record 24 Dialing a Caller ID Number 23 Dialing a Stored Number 21 Digital Security System 8 Display Messages 26 E Equipment Approval Information 2 F FCC RF Radiation Exposure Statement 4 Flash 17 G General Product Care 28 H Handset C...

Page 33: ...Receiving and Storing CID Records 22 Redial 15 Regional Code 14 Reviewing Call Records 22 Reviewing Changing or Deleting Stored Names Numbers 20 Ring Melody 12 Ring Volume 12 S Set Time 14 Speakerphone Mode 17 Storing a Name and Number in Memory 19 Storing a Redial Number 20 T Telephone Setup 12 Telephone Solutions 27 Three Way Intercom Calls 19 Transfer 17 Transferring CID Records to Memory 23 Tr...

Page 34: ...anapolis address listed in this manual or on the carton This will only add delays in service for your product Thomson Inc 101 W 103rd Street Indianapolis IN 46290 1102 2007 Thomson Inc Trademark s Registered Marca s Registrada s Model H5401 00020197 Rev 1 E S 07 39 Printed in China ...

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