R A Z O R B A C K O F F R O A D . C O M
4
LIMITATION ON WARRANTY
Inventive Edge, LLC dba RazorBack Off road™ (also referred to herein as RBO) warrants to the original purchaser that each new
RazorBack Off road™ (RBO) product will be free from defects in material and workmanship for a period of twelve (12) months from date
of purchase.
RBO’s obligation under this warranty, statutory or otherwise, is limited to the repair or replacement at the RBO factory, or at a point
designated by RBO, of such part or parts as shall appear upon inspection by RBO to be defective in material or workmanship. In no
event shall RBO accept such notifi cation later than twelve (12) months from date of purchase. This warranty is not transferable.
Except as expressly set forth in this warranty, RBO makes no other warranty, express or implied, and hereby disclaims all other
warranties including, but not limited to, the implied warranties of merchantability and fi tness for a particular purpose. RBO shall in no
event be liable for claimed downtime, claimed loss of profi ts or goodwill, or any other special, incidental, indirect, or consequential
damages concerning or relating to any product or parts, whether based on negligence, strict liability, breach of contract, breach
of warranty, misrepresentation, or any other legal theory, regardless of whether the loss resulted from any general or particular
requirement which RBO knew or had reason to know about at the time of sale.
RBO makes no warranty, express or implied, as to the fi nished products manufactured or supplied by another manufacturer and
supplied by RBO to purchaser, including, but not limited to, any boat or vehicle to which an RBO product may be affi xed or any
accessories, and RBO expressly disclaims any implied warranties of merchantability and fi tness for a particular purpose as to such
equipment or products. This language shall in no way aff ect or diminish the rights of the purchaser to rely on such warranties as are
extended by such manufacturers or supplies. RBO shall, to the extent permitted under applicable law, pass on to the purchaser such
manufacturer’s or seller’s warranty.
RBO, whose policy is one of continuous improvement, reserves the right to improve its products through changes in design or materials
as it may deem desirable without being obligated to incorporate such changes in products previously sold.
This warranty is not intended to cover or include the following items, which are set forth by way of example and not limitation:
• Normal deterioration of trim, paint, lettering, appearance of items due to wear or exposure to weather, etc.
• Any damage or defect due to accident, misuse, abuse, operation exceeding rated loads, Improper or unauthorized repairs, failure to
provide reasonable and necessary maintenance, or uses of which the equipment was not designed or intended.
• Alterations or modifi cations that aff ect performance, operations, or reliability.
Products Covered
All Products carrying the Razorback Off road™ (RBO) name. (All other products purchased from other manufacturers are limited to that
manufacturer’s warranty.)
RBO 100% Money Back Guarantee:
RBO 100% Money Back Guarantee:
The RBO 100% Money back guarantee pertains to any Razorback Off road™ (RBO) Branded product purchased online directly from
RBO. If you are not 100% satisfi ed with the product for any reason, just return the product back to RBO and RBO will refund 100% of
the purchase price of the product. In order to receive refund for product return, RBO must be notifi ed in writing or via email within 30
days of product purchase that user wishes to return product. In order for a product to qualify for the 100% money back guarantee, claim
must be fi led must be fi led within 30 days of purchase date. Once the product is returned to RBO, RBO will send a check to the user to
cover the initial product cost less freight charges if any. This off er does not include freight or transportation cost (See Return Policy). It
is the responsibility of the purchaser to pay all freight charges. In no way will RBO be responsible to refund freight cost to end user. If
RBO determines that the product was blatantly destroyed or damaged due to negligence of the purchaser, this refund off er will be null
and void.
This warranty does not obligate RBO to bear the cost of labor or transportation charges in connection with the repair or replacement of
any parts found to be defective, nor shall it apply to a product upon which repairs or alterations have been made unless authorized by
RBO.
Return Policy
The Purchaser, when returning a Product, must follow the following steps:
1. The Purchaser must have proof of purchase of any damaged Product. The Purchaser must obtain from Razorback Off road™ (RBO)
a Returned Merchandise Authorization (RMA) will be given along with the correct address where to ship the damaged product.
2. The Purchaser must pay all shipping costs to deliver the damaged Products to RBO and must send the damaged Product along with
the RMA and proof of purchase together.
3. Upon receipt of damaged Product, RBO will determine whether the damaged Product is covered under the Limited Warranty. If it
is, RBO will repair or replace the Product. If the Product is replaced, the Product that is originally returned by the Purchaser shall
become the exclusive property of RBO. If the returned Product is not covered under the Limited Warranty, RBO will notify the
Purchaser before taking any further action with regard to repair or replacement, which would be at the Purchaser’s cost.
4. Customer is responsible to pay shipping charges to RBO for product inspection. RBO will pay return freight if product is found to be
under warranty using UPS Ground or equivalent.
5. If customer would like to have their product returned overnight or via rapid freight methods, RBO will give customer the option to pay
for rapid freight options.
TERMS & CONDITIONS
RBO0166R1
