22
Troubleshoots
Trouble
Possible Causes
Recommendations
Liquid dropped on tube cartridge
holder or T-holder
Suction leakage, due to damage or wear of
O-Ring of piston
Recommendations
Please refer to system test and check liquid levels of each
column are at the same horizontal.
Wrong liquid quantity moved
1 Suction head might be bent
2 O-Ring of Piston is worn
3 Reagent is reserved too long
1 Check suction head
2. Please refer to system test and check liquid levels of each
column are at the same horizontal.
Liquid level over suction filter
1 Wrong sample materials
2 Wrong sample tubes
1 Please refer to MagCore® kit manual
2 Please use the provided sample tubes
No hole
V motor or connector works abnormally
estart system Please contact technical support if the
problem still exists
Axis not running
Motor or connector works abnormally
estart system Please contact technical support if the
problem still exists
Suction stuck
1 Base might be bent
2 Spray suction head is at incorrect position
1 Press the stop button immediately and apply new suction
and base
2 Contact technical support
