background image

2

Introduction

2-5

Safety symbol and signal word review........................2
Preparing your garage door ........................................3
Tools needed ...............................................................3
Planning .....................................................................4
Carton inventory ..........................................................5
Hardware inventory .....................................................5

Assembly 6-7

Attach the rail to the motor unit...................................6
Attach the chain to the sprocket..................................6
Tighten the chain.........................................................7

Installation 7-22

Installation safety instructions .....................................7
Determine the header bracket location .......................8
Install the header bracket............................................9
Attach the rail to the header bracket.........................10
Position the opener ...................................................11
Hang the opener .......................................................12
Install the door control...............................................13
Install the light ...........................................................14
Attach the emergency release rope and handle .......14
Electrical requirements..............................................15
Install the Protector System

®

................................16-18

Fasten the door bracket .......................................19-20
Connect the door arm to the trolley .....................21-22

Adjustment

23-25

Adjust the travel limits ...............................................23
Adjust the force .........................................................24
Test the safety reversal system.................................25
Test the Protector System

®

........................................25

Operation  

26-30

Operation safety instructions.....................................26
Using your garage door opener ................................26
Using the wall-mounted door control ........................27
To open the door manually........................................27
Care of your garage door opener..............................28
Having a problem? ....................................................29
Diagnostic chart.........................................................30

Programming

31-32

To add or reprogram a hand-held remote control .....31
To erase all codes .....................................................31
3-Button remotes.......................................................31
To add, reprogram or change 
a Keyless Entry PIN ..................................................32

Repair Parts  

33-34

Rail assembly parts...................................................33
Installation parts ........................................................33
Motor unit assembly parts .........................................34

Accessories

35

Repair Parts and Service

36

Warranty

36

TABLE OF CONTENTS

When you see these Safety Symbols and Signal
Words on the following pages, they will alert you to
the possibility of 

serious injury or death

if you do

not comply with the warnings that accompany them.
The hazard may come from something mechanical
or from electric shock. Read the warnings carefully.

When you see this Signal Word on the following
pages, it will alert you to the possibility of damage to
your garage door and/or the garage door opener if
you do not comply with the cautionary statements
that accompany it. Read them carefully.

INTRODUCTION

Safety Symbol 
and Signal Word Review

This garage door opener has been designed and tested to offer safe service provided it is installed, operated,
maintained and tested in strict accordance with the instructions and warnings contained in this manual.

Mechanical

Electrical

WARNING

CAUTION

WARNING

WARNING

WARNING

CAUTION

WARNING

WARNING

WARNING

CAUTION

WARNING

WARNING

Summary of Contents for PILOT 2265RGD

Page 1: ...ase read this manual and the enclosed safety materials carefully Fasten the manual near the garage door after installation The door WILL NOT CLOSE unless the Protector System is connected and properly aligned Periodic checks of the opener are required to ensure safe operation The model number label is located on the front panel of your opener ...

Page 2: ...ic chart 30 Programming 31 32 To add or reprogram a hand held remote control 31 To erase all codes 31 3 Button remotes 31 To add reprogram or change a Keyless Entry PIN 32 Repair Parts 33 34 Rail assembly parts 33 Installation parts 33 Motor unit assembly parts 34 Accessories 35 Repair Parts and Service 36 Warranty 36 TABLE OF CONTENTS When you see these Safety Symbols and Signal Words on the foll...

Page 3: ...g your garage door Before you begin Disable locks Remove any ropes connected to garage door Complete the following test to make sure your garage door is balanced and is not sticking or binding 1 Lift the door about halfway as shown Release the door If balanced it should stay in place supported entirely by its springs 2 Raise and lower the door to see if there is any binding or sticking If your doo...

Page 4: ...ou proceed with the installation of your opener Access Door Safety Reversing Sensor Safety Reversing Sensor Slack in chain tension is normal when garage door is closed Gap between floor and bottom of door must not exceed 1 4 6 mm ONE PIECE DOOR WITH TRACK Safety Reversing Sensor Horizontal and vertical reinforcement is needed for lightweight garage doors fiberglass steel aluminum door with glass p...

Page 5: ...te Control Transmitter Visor Clip Door Bracket Multi Function Door Control Panel LOCK LIGHT 2 Safety Reversing Sensors 1 Sending Eye and 1 Receiving Eye with 2 Conductor White White Black Bell Wire attached Safety Sensor Bracket 2 One Piece T rail Styrofoam Chain Pulley Bracket Trolley Chain SAFETY SIGNAL 3 Button Remote Control INSTALLATION HARDWARE Hex Bolt 5 16 18x7 8 4 Lag Screw 5 16 9x1 5 8 2...

Page 6: ...ley to obtain more chain slack Insert the second washered bolt CAUTION Use only the bolt previously removed from motor unit Tighten both bolts securely through the rail into the motor unit as shown Install the sprocket cover Insert the back tab in the slot Squeeze the cover slightly and insert the front tab in the slot on the mounting plate To avoid possible SERIOUS INJURY to fingers from moving g...

Page 7: ...duce the risk of SEVERE INJURY or DEATH WARNING WARNING WARNING 1 READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS 2 Install garage door opener only on properly balanced and lubricated garage door An improperly balanced door may not reverse when required and could result in SEVERE INJURY or DEATH 3 All repairs to cables spring assemblies and other hardware MUST be made by a trained door ...

Page 8: ...f the door NOTE If the total number of inches exceeds the height available in your garage use the maximum height possible or refer to page 9 for ceiling installation To prevent possible SERIOUS INJURY or DEATH Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling otherwise garage door might not reverse when required DO NOT install header bracket over drywall Concr...

Page 9: ...rage Door Header Wall Garage Door UP CEILING MOUNT ONLY Wall Mounting Holes Optional Wall Mounting Holes The nail hole is for positioning only You must use lag screws to mount the header bracket UP CEILING MOUNT ONLY Door Spring Header Bracket 2x4 Structural Support Vertical Centerline of Garage Door Horizontal Line UP CEILING MOUNT ONLY Ceiling Mounting Holes The nail hole is for positioning only...

Page 10: ...eader Bracket Position the opener on the garage floor below the header bracket Use packing material as a protective base NOTE If the door spring is in the way you ll need help Have someone hold the opener securely on a temporary support to allow the rail to clear the spring Position the rail bracket against the header bracket Align the bracket holes and join with a clevis pin as shown Insert a rin...

Page 11: ...for setting an ideal door to rail distance Remove foam packaging Raise the opener onto a stepladder You will need help at this point if the ladder is not tall enough Open the door all the way and place a 2x4 laid flat on the top section beneath the rail If the top section or panel hits the trolley when you raise the door pull down on the trolley release arm to disconnect inner and outer sections S...

Page 12: ... the motor unit to the structural support 2 Cut both pieces of the hanging bracket to required lengths 3 Drill 3 16 pilot holes in the structural supports 4 Attach one end of each bracket to a support with 5 16 18x1 7 8 lag screws 5 Fasten the opener to the hanging brackets with 5 16 18x7 8 hex bolts lock washers and nuts 6 Check to make sure the rail is centered over the door or in line with the ...

Page 13: ...wing 1 8 3 mm to protrude above wall surface Position bottom of door control on screw head and slide down to secure Adjust screw for snug fit Install top screw with care to avoid cracking plastic housing Do not overtighten Insert bottom tabs and snap on cover NOTE The push bar may stick if the door control is not mounted on a smooth surface If a click is not heard when pressing the push bar loosen...

Page 14: ...he hole in the release arm of the outer trolley Adjust rope length so the handle is 6 feet 1 83 m above the floor Ensure that the rope and handle clear the tops of all vehicles to avoid entanglement Secure with an overhand knot NOTE If it is necessary to cut the rope heat seal the cut end with a match or lighter to prevent unraveling Trolley NOTICE Overhand Knot Emergency Release Handle Rope Troll...

Page 15: ...the black line wire to the screw on the brass terminal the white neutral wire to the screw on the silver terminal and the ground wire to the green ground screw The opener must be grounded Reinstall the cover To avoid installation difficulties do not run the opener at this time RIGHT WRONG To prevent possible SERIOUS INJURY or DEATH from electrocution or fire Be sure power is not connected to the o...

Page 16: ...or Either can be installed on the left or right of the door as long as the sun never shines directly into the receiving eye lens The mounting brackets are designed to clip onto the track of sectional garage doors without additional hardware If it is necessary to mount the units on the wall the brackets must be securely fastened to a solid surface such as the wall framing Extension brackets see acc...

Page 17: ...ip hugging the back edge of the track as shown in Figure 1 If your door track will not support the bracket securely wall installation is recommended Wall installation Figure 2 3 Place the bracket against the wall with curved arms facing the door Be sure there is enough clearance for the sensor beam to be unobstructed If additional depth is needed an extension bracket See accessories or wood blocks...

Page 18: ...ing eyes will glow steadily if wiring connections and alignment are correct The sending eye amber indicator light will glow regardless of alignment or obstruction If the green indicator light in the receiving eye is off dim or flickering and the invisible light beam path is not obstructed alignment is required Loosen the sending eye wing nut and readjust aiming directly at the receiving eye Lock i...

Page 19: ...follows depending on your door s construction Metal or light weight doors using a vertical angle iron brace between the door panel support and the door bracket Drill 3 16 fastening holes Secure the door bracket using the two 1 4 14x5 8 self threading screws Figure 2A Alternately use two 5 16 bolts lock washers and nuts not provided Figure 2B Metal insulated or light weight factory reinforced doors...

Page 20: ...MINUM STEEL DOORS WITH GLASS PANEL ETC NOT PROVIDED ONE PIECE DOORS Please read and comply with the warnings and reinforcement instructions on the previous page They apply to one piece doors also Center the door bracket on the top of the door in line with the header bracket as shown Mark either the left and right or the top and bottom holes Metal Doors Drill 3 16 pilot holes and fasten the bracket...

Page 21: ...ure 3 Hole alignment alternative If holes in curved arm are above holes in straight arm disconnect straight arm Cut about 6 15 cm from the solid end Reconnect to trolley with cut end down as shown Bring arm sections together Find two pairs of holes that line up and join with bolts lock washers and nuts Pull the emergency release handle toward the opener at a 45 angle so that the trolley release ar...

Page 22: ...shers 5 16 Ring Fastener Straight Arm Bolts 5 16 18x7 8 Door Bracket Clevis Pin 5 16 x1 1 4 Curved Door Arm Press the Door Control push button The trolley will travel to the fully closed position Manually close the door and lift the door arm to the trolley The arm should touch the trolley just ahead of the door arm connector hole Refer to the fully closed trolley door arm positions in the illustra...

Page 23: ...d in Adjustment Step 2 If the door does not close completely Increase down travel Turn the down limit adjustment screw counterclockwise One turn equals 2 5 cm of travel If door still won t close completely and the trolley bumps into the pulley bracket page 4 try lengthening the door arm page 21 and decreasing the down limit If the opener reverses in fully closed position Decrease down travel Turn ...

Page 24: ...kwise Make small adjustments until the door completes a close cycle After each adjustment run the opener through a complete travel cycle Do not increase the force beyond the minimum amount required to close the door 2 Test the UP open force Grasp the door bottom when the door is about halfway through UP open travel The door should stop If the door is hard to hold or doesn t stop DECREASE UP open f...

Page 25: ...run the opener through 3 or 4 complete travel cycles to test adjustment If the unit continues to fail the Safety Reverse Test call for a trained door systems technician IMPORTANT SAFETY CHECK Test the Safety Reverse System after Each adjustment of door arm length limits or force controls Any repair to or adjustment of the garage door including springs and hardware Any repair to or buckling of the ...

Page 26: ...0 watts maximum SAFETY SIGNAL light feature Lights will also turn on when someone walks through the open garage door With a Multi Function Door Control this feature may be turned off as follows With the opener lights off press and hold the light button for 10 seconds until the light goes on then off again To restore this feature start with the opener lights on then press and hold the light button ...

Page 27: ...anged to 1 1 2 2 1 2 or 3 1 2 minutes as follows Press and hold the Lock button until the light blinks about 10 seconds A single blink indicates that the timer is reset to 1 1 2 minutes Repeat the procedure and the light will blink twice resetting the timer to 2 1 2 minutes Repeat again for a 3 1 2 minute interval etc up to a maximum of four blinks and 4 1 2 minutes Lock feature Designed to preven...

Page 28: ...ived including interference that may cause undesired operation MAINTENANCE SCHEDULE Once a Month Manually operate door If it is unbalanced or binding call a trained door systems technician Check to be sure door opens and closes fully Adjust limits and or force if necessary See pages 23 and 24 Repeat the safety reverse test Make any necessary adjustments See Adjustment Step 3 Twice a Year Check cha...

Page 29: ...after adjustments to force or travel limits The need for occasional adjustment for the force and limit settings is normal Weather conditions in particular can affect door travel Refer to Adjustment Step 1 Adjust the UP and DOWN Travel Limits Decrease down travel by turning down limit adjustment screw clockwise 5 My lights will not turn off when door is open The garage door opener is equipped with ...

Page 30: ...wires together If motor unit activates replace door control If motor unit does not activate disconnect door control wires from motor unit Momentarily short across red and white terminals with jumper wire If motor unit activates replace door control wires Symptom Sending indicator light glows steadily receiving indicator light is dim or flashing Realign receiving eye sensor clean lens and secure br...

Page 31: ... and release the learn button on the motor unit The learn indicator light will glow steadily for 30 seconds 2 Within 30 seconds press and hold the button on the hand held remote that you wish to operate your garage door 3 Release the button when the motor unit lights blink It has learned the code If light bulbs are not installed two clicks will be heard To Add or Reprogram a Hand held Remote Contr...

Page 32: ... the four buttons for the present PIN then press and hold the button The opener light will blink twice Release the button 2 Press the new 4 digit PIN you have chosen then press Enter The motor unit lights will blink once when the PIN has been learned Test by pressing the new PIN then press Enter The door should move To set a temporary PIN You may authorize access by visitors or service people with...

Page 33: ... panel 2 973RGD 3 Button remote control 3 10A20 3V2032 Lithium battery 4 29B137 Remote control visor clip 5 41A5047 Door bracket w clevis pin fastener 6 41A2828 Emergency release rope handle assembly 7 178B34 Straight door arm section 8 41A4353 Header bracket w clevis pin fastener 9 41A5034 Safety sensor kit receiving and sending eyes with 3 9 m 2 conductor bell wire 10 41A5266 1 Safety sensor bra...

Page 34: ...7 108D68 Lens 8 30B532 Capacitor 1 2 HP 9 12A373 Capacitor bracket 10 41A3150 Terminal block w screws 11 41D3058 Universal replacement motor bracket assembly Complete with Motor worm bracket bearing assembly RPM sensor KEY PART NO NO DESCRIPTION 12 41A5525 12 Cover 13 41A2818 Limit switch drive retainer 14 41D3452 Limit switch assembly 15 41A2822 1 Interrupter cup assembly 16 41C4398A RPM sensor a...

Page 35: ...en desired 976LG SAFETY SIGNAL 2 Button Remote Control Includes visor clip Outside Keylock Opens the garage door automatically from outside when remote control is not handy Outside Quick Release Required for a garage with NO access door Enables homeowner to open garage door manually from outside by disengaging trolley 10 foot 3 m Complete Rail To allow a 10 foot 3 m door to open fully 8 foot 2 4 m...

Page 36: ...SUSE FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT LABOR CHARGES FOR REINSTALLING A REPAIRED OR REPLACED UNIT REPLACEMENT OF BATTERIES AND LIGHT BULBS OR UNITS INSTALLED FOR NON RESIDENTIAL USE THIS LIMITED WARRANTY DOES NOT COVER ANY PROBLEMS WITH OR RELATING TO THE GARAGE DOOR OR GARAGE DOOR HARDWARE INCLUDING BUT NOT LIMITED TO T...

Reviews: