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HAVING A PROBLEM?

1.

  

My door will not close and the light bulbs blink 
on my motor unit:

 The safety reversing sensor 

must be connected and aligned correctly before 
the garage door opener will move in the down 
direction.

 • 

 

Verify the safety sensors are properly installed, 
aligned and free of any obstructions. Refer to 

Installation Step 10: Install The Protector 
System

®

.

 • 

 

Check diagnostic LED for flashes on the motor 
unit then refer to the 

Diagnostic Chart 

on the 

following page.

2.

 

My remotes will not activate the door:

 • 

 

Verify your door control is not blinking. If it is 
blinking, deactivate the Lock Mode following the 
instructions for 

Using the Wall Mounted Door 

Control.

 • 

 

Reprogram remotes following the programming 
instructions. Refer to 

Programming

 • 

 

If remote will still not activate your door, check 
diagnostic LED for flashes on motor unit then 
refer to 

Diagnostic Chart

 on the following page.

3.  My door reverses for no apparent reason:

 

Repeat safety reverse test after adjustments to 
force or travel limits. The need for occasional 
adjustment for the force and limit settings is 
normal. Weather conditions in particular can affect 
door travel.

 • 

 

Manually check door for balance or any binding 
problems. 

 • 

Refer 

to 

Adjustment Step 2, Adjust the Force.

4.  My door reverses for no apparent reason after 

fully closing and touching the floor:

 Repeat 

safety reverse test after adjustments to force or 
travel limits. The need for occasional adjustment 
for the force and limit settings is normal. Weather 
conditions in particular can affect door travel.

 • 

 

Refer to 

Adjustment Step 1, Adjust the UP and 

DOWN Travel Limits.

 Decrease down travel by 

turning down limit adjustment screw clockwise.

5. My lights will not turn off when door is open:

 • 

 

The garage door opener is equipped with a 
security light feature. This feature activates the 
light on when the safety sensor beam has been 
obstructed. Refer to Operation section; 

Using the 

Wall Mounted Door Control, Light Feature.

Receiving Eye Safety Reversing
Sensor (Green Indicator Light)

Sending Eye Safety Reversing
Sensor (Amber Indicator Light)

6. My motor unit hums briefly:

 • 

 

First verify that the trolley is against the stop bolt.

 • 

 

Release the door from the opener by pulling the 
Emergency Release Rope.

 • 

 

Manually bring the door to a closed position.

 • 

 

Loosen the chain by adjusting the 

outer nut

 4 to 

5 turns. This relieves the tension.

 • 

 

Run the motor unit from the remote control or 
door control. The trolley should travel towards 
the door and stop. If the trolley re-engages with 
the door, pull the Emergency Release Rope to 
disengage.

 • 

 

Decrease the UP travel by turning the UP Travel 
adjustment screw 2 full turns

 away 

from 

the arrow.

 • 

 

Re-tighten the outer nut so the chain is a 
1/2" (13 mm) above the base of the rail. (When 
the door is reconnected and closed, the chain 
will sag. This is normal.)

 • 

 

If the trolley does not move away from the bolt, 
repeat the steps above.

Bell Wire

Safety Reversing Sensor

“Learn” 
Button 
LED or 
Diagnostic 
LED

Summary of Contents for 3265RGDM 1/2 HP

Page 1: ...l Please read this manual and the enclosed safety materials carefully Fasten the manual near the garage door after installation The door WILL NOT CLOSE unless the Protector System is connected and pro...

Page 2: ...opener 28 Having a problem 29 Diagnostic chart 30 Programming 31 32 To add or reprogram a hand held remote control 31 To erase all codes 31 3 Button remotes 31 To add reprogram or change a Keyless En...

Page 3: ...lement Preparing your garage door Before you begin Disable locks Remove any ropes connected to garage door Complete the following test to make sure your garage door is balanced and is not sticking or...

Page 4: ...u proceed with the installation of your opener Access Door Safety Reversing Sensor Safety Reversing Sensor Slack in chain tension is normal when garage door is closed Gap between floor and bottom of d...

Page 5: ...ransmitter Visor Clip Door Bracket Multi Function Door Control Panel LOCK LIGHT 2 Safety Reversing Sensors 1 Sending Eye and 1 Receiving Eye with 2 Conductor White White Black Bell Wire attached Safet...

Page 6: ...nut on the trolley to obtain more chain slack Insert the second washered bolt CAUTION Use only the bolt previously removed from motor unit Tighten both bolts securely through the rail into the motor u...

Page 7: ...the risk of SEVERE INJURY or DEATH WARNING WARNING WARNING WARNING 1 READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS 2 Install garage door opener ONLY on properly balanced and lubricated ga...

Page 8: ...the top edge of the door NOTE If the total number of inches exceeds the height available in your garage use the maximum height possible or refer to page 9 for ceiling installation To prevent possible...

Page 9: ...age Door Header Wall Garage Door UP CEILING MOUNT ONLY Wall Mounting Holes Optional Wall Mounting Holes The nail hole is for positioning only You must use lag screws to mount the header bracket UP CEI...

Page 10: ...ader Bracket Position the opener on the garage floor below the header bracket Use packing material as a protective base NOTE If the door spring is in the way you ll need help Have someone hold the ope...

Page 11: ...enient for setting an ideal door to rail distance Remove foam packaging Raise the opener onto a stepladder You will need help at this point if the ladder is not tall enough Open the door all the way a...

Page 12: ...side of the motor unit to the structural support 2 Cut both pieces of the hanging bracket to required lengths 3 Drill 3 16 pilot holes in the structural supports 4 Attach one end of each bracket to a...

Page 13: ...rude above wall surface Position bottom of door control on screw head and slide down to secure Adjust screw for snug fit Install top screw with care to avoid cracking plastic housing Do not overtighte...

Page 14: ...ase arm of the outer trolley Adjust rope length so the handle is 6 feet 1 83 m above the floor Ensure that the rope and handle clear the tops of all vehicles to avoid entanglement Secure with an overh...

Page 15: ...g cord Connect the black line wire to the screw on the brass terminal the white neutral wire to the screw on the silver terminal and the ground wire to the green ground screw The opener must be ground...

Page 16: ...15 cm above the floor Either can be installed on the left or right of the door as long as the sun never shines directly into the receiving eye lens The mounting brackets are designed to clip onto the...

Page 17: ...p hugging the back edge of the track as shown in Figure 1 If your door track will not support the bracket securely wall installation is recommended Wall installation Figure 2 3 Place the bracket again...

Page 18: ...lights in both the sending and receiving eyes will glow steadily if wiring connections and alignment are correct The sending eye amber indicator light will glow regardless of alignment or obstruction...

Page 19: ...ed inside the bracket 2 Position the top edge of the bracket 2 4 5 10 cm below the top edge of the door OR directly below any structural support across the top of the door 3 Mark drill holes and insta...

Page 20: ...INUM STEEL DOORS WITH GLASS PANEL ETC NOT PROVIDED ONE PIECE DOORS Please read and comply with the warnings and reinforcement instructions on the previous page They apply to one piece doors also Cente...

Page 21: ...re 3 Hole alignment alternative If holes in curved arm are above holes in straight arm disconnect straight arm Cut about 6 15 cm from the solid end Reconnect to trolley with cut end down as shown Brin...

Page 22: ...hers 5 16 Ring Fastener Straight Arm Bolts 5 16 18x7 8 Door Bracket Clevis Pin 5 16 x1 1 4 Curved Door Arm Press the Door Control push button The trolley will travel to the fully closed position Manua...

Page 23: ...rce as explained in Adjustment Step 2 If the door does not close completely Increase down travel Turn the down limit adjustment screw counterclockwise One turn equals 2 5 cm of travel If door still wo...

Page 24: ...ol clockwise Make small adjustments until the door completes a close cycle After each adjustment run the opener through a complete travel cycle Do not increase the force beyond the minimum amount requ...

Page 25: ...bstruction and run the opener through 3 or 4 complete travel cycles to test adjustment If the unit continues to fail the Safety Reverse Test call for a trained door systems technician IMPORTANT SAFETY...

Page 26: ...is 100 watts maximum SAFETY SIGNALTM light feature Lights will also turn on when someone walks through the open garage door With a Multi Function Door Control this feature may be turned off as follow...

Page 27: ...1 1 2 2 1 2 or 3 1 2 minutes as follows Press and hold the Lock button until the light blinks about 10 seconds A single blink indicates that the timer is reset to 1 1 2 minutes Repeat the procedure an...

Page 28: ...nually operate door If it is unbalanced or binding call a trained door systems technician Check to be sure door opens and closes fully Adjust limits and or force if necessary See pages 23 and 24 Repea...

Page 29: ...s to force or travel limits The need for occasional adjustment for the force and limit settings is normal Weather conditions in particular can affect door travel Refer to Adjustment Step 1 Adjust the...

Page 30: ...ires together If motor unit activates replace door control If motor unit does not activate disconnect door control wires from motor unit Momentarily short across red and white terminals with jumper wi...

Page 31: ...release the learn button on the motor unit The learn indicator light will glow steadily for 30 seconds 2 Within 30 seconds press and hold the button on the hand held remote that you wish to operate y...

Page 32: ...e motor unit lights will blink once when the PIN has been learned Test by pressing the new PIN then press ENTER The door should move To set a temporary PIN You may authorize access by visitors or serv...

Page 33: ...nction door control panel 2 373RGD 3 Button remote control 3 10A20 3V2032 Lithium battery 4 29B137 Remote control visor clip 5 41A5047 Door bracket w clevis pin fastener 6 41A2828 Emergency release ro...

Page 34: ...Lens 8 30B532 Capacitor 1 2 HP 9 12A373 Capacitor bracket 10 41A3150 Terminal block w screws 11 41D3058 Universal replacement motor bracket assembly Complete with Motor worm bracket bearing assembly...

Page 35: ...Keylock Opens the garage door automatically from outside when remote control is not handy Outside Quick Release Required for a garage with NO access door Enables homeowner to open garage door manuall...

Page 36: ...air which upon receipt by Seller are confirmed to be defective and covered by this limited warranty will be repaired or replaced at Seller s sole option at no cost to you and returned pre paid Defecti...

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