ECI-100 troubleshooting
Aspects of the installation can cause problems with the data shared between connected equipment. Such
problems, their possible causes and solutions are described here.
Missing or no engine data is displayed on MFD
Possible causes
Possible solutions
ECI-100 not powered or not powered
correctly.
Refer to the ‘Power up troubleshooting’ section for details.
• Ensure that the
SeaTalk
ng®
backbone is correctly powered.
• Ensure that the engine CAN bus is powered on.
Note:
The ECI-100 requires power from both the SeaTalk
ng®
backbone and
the Engine CAN bus.
Engine or engine data item not supported
Only the specified data items on compatible engines can be displayed.
MFD not configured with correct number of
engines
Re-configure MFD to ensure correct number of engines has been selected:
• Legacy MFDs — From the Engine monitor / application select:
Menu > Panel
Setup Menu > Number of Engines
•
LightHouse
TM
powered MFDs — From the Homescreen select:
Customize
> Boat Details > Num. of Engines
Engine identification wizard not completed
(
LightHouse
TM
MFD)
Complete the Engine identification wizard.
Legacy MFDs may not support all PGNs
Upgrade MFD to an a, c, e, eS or gS Series to ensure
MFD software not compatible with ECI-100
Upgrade MFD software to the latest version available from the website.
ECI-100 running older software
Upgrade ECI-100 software to the latest version available from the website.
ECI-100 is in instancing mode. The ECI-100
will not output data until it has finished
instancing the engines.
• Wait until engine instancing has completed.
• Engine instancing may be required, please contact your engine dealer.
Engine configuration requires multiple
ECI-100 units.
On some, multiple engine configurations, where each engine is on its own CAN
bus you must use 1 ECI-100 unit for each engine CAN bus.
Engine not compatible with ECI-100
Check the Raymarine website for a list of compatible engines.
Incompatible 3rd party Engine Gateway
present on system
Remove 3rd party Engine Gateway and try again.
ECI-100 has previously been used on a
system with a different engine type.
• Contact Technical Support for information on how to get your ECI-100 reset.
• Swap out ECI-100 for new unit.
System checks and troubleshooting
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