Raymarine AXIOM 2 PRO, Installation Instructions Manual

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Network connection established but no data
Possible cause Possible solutions
Connected to the
wrong network. Ensure that your devices is connected to the correct
network.
Device software
incompatibility. Ensure both devices are running the latest available
software.
It may be possible
that the device has
become defective. 1. Try updating software to a later version, or
2. try reinstalling the software.
3. Obtain new replacement device.
Mobile application running slowly or not at all
Possible cause Possible solutions
Raymarine® app not
installed Install mobile app from relevant app store.
Raymarine® app
version not
compatible with
display software Ensure mobile app and display software are latest
available versions.
Mobile apps not
enabled on display Enable “Viewing only” or “Remote Control” as
required in the Mobile Apps setting on your display.
19.6 Touchscreen troubleshooting
Problems with the touchscreen and their possible causes and solutions are
described here.
Touchscreen does not operate as expected:
Possible causes Possible solutions
TouchLock is
enabled. Swipe your finger from left to right across the
[Power] button swipe area to de-activate the
TouchLock.
Screen is not being
operated with bare
fingers, for example
gloves are being
worn. Bare fingers must make contact with the screen
for correct operation. Alternatively you may use
conductive gloves.
Water deposits on
the screen. Carefully clean and dry the screen in accordance
with the instructions provided.
19.7 Miscellaneous troubleshooting
Miscellaneous problems and their possible causes and solutions are
described here.
Display behaves erratically (Frequent unexpected resets/System crashes
or other erratic behavior):
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