Raymarine AIS500, User Manual

Page: 21 / 23

21
LD2342 V1.4 Page 21 of 22
SRT Marine Technology
User guide
SRT-MTB
©
proAIS Application
Troubleshooting guide
Problem Possible cause Solution
General
No AIS is detected The AIS is not connected to the serial
port selected from the drop down menu
The AIS is not powered
The serial cable is damaged or faulty Check the number of the serial port the
AIS is connected to and retry
Check that the power supply is
connected and switched on
Try an alternative serial cable
Can not communicate with unit The AIS is not connected to the serial
port selected from the drop down menu
The Serial cable is damaged or faulty Check the number of the serial port the
AIS is connected to and retry
Try an alternative serial cable
Static Data tab
No static data is displayed The unit has not yet been configured Follow instructions in the Static data
section to configure the unit
The MMSI can not be changed The MMSI has already been
programmed The MMSI can only be programmed
once. If it is incorrect please contact
your dealer.
The static data is incorrect Data was entered incorrectly Re-enter the static data and save to the
AIS. The MMSI cannot be updated.
GPS tab
No GPS position information is
displayed
(or graph shows only blue bars) The unit has not acquired GPS fix
The GPS antenna is not correctly
connected
The GPS antenna does not have a clear
view of the sky
GPS antenna is unsuitable for use with
AIS
Check the GPS antenna connections
and power cycle the AIS unit.
Check the GPS antenna location and
make sure it's view of the sky is not
obstructed
Check the AIS installation manual
against the specification of your GPS
antenna
Diagnostics tab
Red cross against a status item Unit configuration or antenna
connections See Diagnostics tab section of this user
guide for advice on each item
Active alarm shown:
Position sensor fault OR
SOG data fault OR
COG data fault OR
The unit has not acquired GPS fix
Wait at least five minutes for the unit to
acquire GPS position fix
Follow troubleshooting guide for GPS
tab
Active alarm shown:
VHF Antenna VSWR fault The VHF antenna is not connected or is
not suitable for use with the AIS Check the VHF antenna connections.
Check the AIS installation manual
against the specification of your VHF
antenna
Active alarm shown:
12V Power supply fault The power supply to the AIS is outside
the specified range. Check the power supply voltage to the
AIS against that specified in the
installation manual.