Chapter 6: Maintenance & Troubleshooting
109
Technical Service is available Monday through Friday 4:00 AM
to 6:00 PM Eastern Time.
Please have the Raymarine item or part number ready when call-
ing if placing an order. If you are not sure which item is appropri-
ate for your unit, you should first contact the Technical Support
Department to verify your requirements.
Technical Support
For technical support, call:
1-800-539-5539 ext. 2444,
or
1-603-881-5200 ext. 2444.
Our Technical Support Specialists are available to answer ques-
tions about installing, operating and trouble-shooting all Rayma-
rine products.
Questions can be sent directly to our Technical Support Depart-
ment via the Internet. Point your browser to
www.raymarine.com
and click on the
Customer Support
link. From there, select
Find
Answers
and click the
Ask Raymarine
tab.
Product Repair and Service
In the unlikely event your Raymarine unit should develop a prob-
lem, please contact your authorized Raymarine dealer for assis-
tance. The dealer is best equipped to handle your service
requirements and can offer timesaving help in getting the equip-
ment back into normal operation.
In the event that repairs can not be obtained conveniently, product
service may also be obtained by returning the unit to:
Raymarine, Inc.
Product Repair Center
22 Cotton Road, Unit D
Nashua, NH 03063-4219
The Product Repair Center is open Monday through Friday 8:15
a.m. to 5:00 p.m. Eastern Time. All products returned to the
Repair Center are registered upon receipt. Should you wish to
inquire about the repair status of your unit, contact the Product
Repair Center at: