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46 Raymarine 37STV Satellite TV System

Technical Support

You can obtain Technical Support for your Raymarine Satellite TV System from the following:

www.raymarine.com

United States

Raymarine Technical Support

1-800-539-5539 extension 2444, or
(603) -881-5200

Product Repair and Service

Raymarine Product Repair Center
21 Manchester Street,
Merrimack, NH 03054 - 4801
1-800-539-5539

Opening hours:
Monday through Friday 0815 - 1700
Eastern Standard or Eastern Daylight
Savings Time.

Europe

Technical Support
Services
Accessories

Tel:
+44(0)23 9271 4713

Fax:
+44(0)23 9266 1228

Help us to help you

When requesting service, please quote the following product information:
Equipment type Model number Serial number

81304_2.book Page 46 Thursday, March 26, 2009 3:59 PM

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Summary of Contents for 37STV

Page 1: ...Raymarine 37STV Satellite TV System User s Guide Document Number 81304 2 Date March 2009 81304_2 book Page 1 Thursday March 26 2009 3 59 PM...

Page 2: ...ST40 ST60 Seaclutter Smart Route Tridata and Waypoint Navigation are trademarks of Raymarine Limited DIRECTV is an official trademark of DIRECTV Inc a unit of GM Hughes Electronics DISHTM Network is a...

Page 3: ...pe 18 Connecting the system to a GPS 20 Operation 21 Introduction 21 Set up using the ACU 21 ACU soft keys 21 Start up 21 Changing the default satellite 22 Monitoring the current state of the antenna...

Page 4: ...hnical Support 46 Satellite information 47 Introduction 47 Satellite coverage areas 47 Climatic conditions 47 European satellites 48 US satellites 52 Satellite coverage by geographic location 54 Europ...

Page 5: ...ower cable Antenna unit cover To prevent damage to the antenna unit cover always use the base plate when lifting the unit Connectors Take care not to damage the exposed connectors below the base plate...

Page 6: ...2 Raymarine 37STV Satellite TV System 81304_2 book Page 2 Thursday March 26 2009 3 59 PM...

Page 7: ...cation Your Raymarine Satellite TV System is programmed to receive signals from selected satellites in the following areas North America Europe Satellite TV is transmitted with signals that have eithe...

Page 8: ...your local dealer national distributor or Raymarine Technical Services for information on product disposal Restriction on the use of certain Hazardous Substances European models of this product use c...

Page 9: ...other equipment transmitting or carrying radio signals In the case of Single Side Band SSB radio the distance should be increased to 7ft 2m More than 7ft 2m from the path of a radar beam A radar beam...

Page 10: ...carried out Installation Kit Contains the items required for securing the antenna unit and ACU to your boat 4 x Hexagonal bolts 4 x Flat washers 4 x Spring washers 4 x Self tapping screws System cabl...

Page 11: ...ill 13 mm 1 2 in socket 10 mm 3 8 in drill 13 mm 1 2in spanner Socket wrench 80 mm 3 in hole saw Pencil Adhesive tape Cross head screwdriver 5 mm Allen key Suitable waterproof sealant D7948_2 81304_2...

Page 12: ...before installing the system cables All cables need to be adequately clamped and protected from physical damage and exposure to heat avoid running cables through bilges doorways or close to moving obj...

Page 13: ...g points should be considered Power cable This cable is supplied at a length of 10 m RF cable This cable is supplied at a length of 15 m If a longer length is required you should replace this cable wi...

Page 14: ...V System Installing the ACU ACU dimensions The dimensions of the ACU are shown below 177 mm 6 97 in 217 mm 8 54 in 184 mm 7 25 in D10502 1 50 mm 2 in 74 mm 2 9 in 227 mm 8 93 in 81304_2 book Page 10 T...

Page 15: ...ts the criteria described above 2 Using the screws supplied fix the mounting brackets to the sides of the ACU 3 Place the ACU in the position where it is going to be installed 4 Connect the cables to...

Page 16: ...ter hole with a suitable file to avoid damage to the mounting surface Securing the antenna Secure the antenna to the base using bolts spring washers and flat washers The bolts should be tightened to e...

Page 17: ...gress when the antenna unit is installed on an open structure e g a tuna tower Connecting the ACU CAUTION In line fuse If you do not have a breaker fitted in the power circuit an in line 5 A quick blo...

Page 18: ...ation on page 59 Single IRD This is the basic method for connecting your Raymarine 37STV Satellite TV System The 3 m ACU set top cable should be connected from the RECEIVER port of the ACU to LNB ANT...

Page 19: ...the other IRD is not connected to the ACU it cannot receive an HD signal from DTV110 West Multiple IRDs In order to connect three or four IRDs to the antenna you will need to purchase an active multis...

Page 20: ...sion of a multi switch uses a multi switch and a DiSEqC supplier Raymarine Part No A96014 and enables you to change the satellite being tracked as you change channels using the IRD master instead of t...

Page 21: ...A DTV119 SAT B DTV101 and SAT B DTV110 For full details refer to HD information on page 59 When using the multi switch and DiSEqC supplier the power setting has to be changed for all three satellites...

Page 22: ...he IRD Twin IRDs You can connect two IRDs to your antenna as shown in the diagram above However only one of the IRDs can be configured as a two satellite receiver The other IRD needs to be configured...

Page 23: ...e to purchase a suitable universal LNB multiswitch and the necessary additional RF cables The multiswitch has to be installed between the antenna unit and the IRDs as shown in the following diagram Yo...

Page 24: ...cking you can connect your satellite TV system directly to your boat s NMEA 0183 GPS system To do this you will need two lengths of cable suitable for connecting to your GPS system and the green 2 way...

Page 25: ...ters Performing diagnostic tests Many of the above functions will only be required at initial installation of your system Note The satellite names shown on the ACU screen in the following illustration...

Page 26: ...Monitoring the current state of the antenna 3 The antenna is searching for Satellite A 4 The antenna has located the satellite and is now tracking SEARCHING A ASTRA 2 D7966_2 B HOTBIRD SETUP TRACKING...

Page 27: ...center soft key to display NMEA GPS page 6 The NMEA GPS information is displayed Press center soft key to return to antenna status display 1 With the antenna tracking Press SETUP 2 Press YES to enter...

Page 28: ...STRA2 PREV YES NEXT D10594_1 SAT B HOTBIRD PREV YES NEXT D10595_1 D7977_2 SAVE YES NO 1 Follow steps 1 thru 3 for entering set up mode see Set up mode on page 23 Press YES to set satellite pair 2 Set...

Page 29: ...IRD Press NEXT or PREV to show alternative satellite name Press YES to set chosen satellite to SAT A Press BACK to correct input errors or return to main set up menu 5 Set satellite B when DiSEqC is a...

Page 30: ...EST 6 Input the latitude data increases a value decreases a value Change the underscored digit using the buttons Press INPUT to accept a value Press BACK to move to previous digit D7981_2 LONGITUDE 28...

Page 31: ..._2 SATNAME ASTRA2 PREV SELECT NEXT D7984_2 SATNAME ASTRA2 INPUT D7985_2 6 Input satellite position advances the value decreases the value Change the underscored digit using the buttons Press INPUT to...

Page 32: ...ontal High Band 15 Select the verification method 1 of tracking satellite PREV shows previous method SELECT set the displayed method NEXT shows next method 16 Select the voltage supply method 2 AUTO r...

Page 33: ...pplying method AUTO change signal to LNB by IRD DiSEqC ONLY 0KHZ always supply 0 kHz to LNB ONLY 22KHZ always supply 22 kHz to LNB Setting the local frequency LNB systems in regions with circular pola...

Page 34: ...cter BACK moves to previous character ENTER moves to the next screen 6 Press YES to accept the data Press NO to cancel and return to main set up menu LNB TYPE SINGLE PREV SELECT NEXT D7997_2 LOCAL FRE...

Page 35: ...our system 5 Press YES to accept the data Press NO to cancel and return to main menu 1 Press YES to enter set up mode 2 Press NEXT four times to go to Use DiSEqC menu 3 Press YES to enter DiSEqC menu...

Page 36: ...na product name is shown Press EXIT to return to main set up menu SET UP MODE YES NO D7973_2 SET SAT PAIR PREV YES NEXT D7974_2 VIEW VERSION PREV YES NEXT D _1 37STV D10588_1 EXIT 5 Antenna software v...

Page 37: ...ss EXIT to return to main set up menu SET UP MODE YES NO D7973_2 SET SAT PAIR PREV YES NEXT D7974_2 VIEW POWER PREV YES NEXT D _1 ACU POWER 27 1V EXIT D10590_1 5 Antenna voltage is shown Press center...

Page 38: ..._2 GO TO AZ INPUT 5 Input required elevation EL value increases a value decreases a value Change the underscored digit using the buttons Press INPUT to accept a value and move to next digit Press BACK...

Page 39: ...counter clockwise SET UP MODE YES NO D7973_2 SET SAT PAIR PREV YES NEXT D7974_2 ANT MOVE STEP PREV YES NEXT D8010_2 STEP AZ CCW EL CW D8011_2 5 Move the antenna in the elevation EL axis UP moves in t...

Page 40: ...Perform antenna diagnosis For full details of performing antenna diagnosis refer to Antenna diagnosis on page 45 3 Press YES to set default parameters SET DEFAULT PREV YES NEXT D8013_2 81304_2 book P...

Page 41: ...to USB converter on the computer 2 Connect the other end of the PC serial cable to the PC INTERFACE connector on the rear of the ACU 3 Place the CD ROM supplied with your system into the CD ROM drive...

Page 42: ...set up Having connected the ACU to your PC communication must be established between the two This requires the communication speed and the serial port to be set up You can then use the GUI to configu...

Page 43: ...s soft key to load the factory default settings into the GUI program Update antenna Click this soft key to send the factory default settings to the antenna Remember that this will not restart the syst...

Page 44: ...he City GPS section and enter your longitude in decimal degrees format e g 71 50o 4 Click the drop down arrow at the right of the longitude box and select W or E according to your longitude 5 Click on...

Page 45: ...nt to edit The satellite name and its longitude will be displayed You can now change and edit the data for the selected satellite using the following command soft keys Register for Satellite A registe...

Page 46: ...ight arrows adjusts the AZ position 4 Click the arrow corresponding to the direction that you want the antenna to move 5 Click Restart The system leaves set up mode and the antenna starts tracking Ant...

Page 47: ...a is not a sealed unit DO NOT use a power spray to wash the exterior as this may result in water ingress and damage to the unit Twice a year remove the antenna cover and examine the interior for signs...

Page 48: ...energy levels radiated by radar units can overload the antenna front end circuits Make sure that your antenna is installed as described in Planning the installation on page 8 of this handbook with re...

Page 49: ...ode 101 Communication between antenna and ACU is being tested If failed check the RF cable connections Code 102 AZ CW clockwise limit switch is tested If failed check the limit switch motor and belt f...

Page 50: ...Service Raymarine Product Repair Center 21 Manchester Street Merrimack NH 03054 4801 1 800 539 5539 Opening hours Monday through Friday 0815 1700 Eastern Standard or Eastern Daylight Savings Time Eur...

Page 51: ...significant loss of signal level include Rain Snow Heavy fog Solar activity e g sun spot and flare activity By far the most common of these conditions is rain Rain drops in the atmosphere will reduce...

Page 52: ...e TV System European satellites Astra 1G H Astra 2A South 37STV D9226_2 For information only Coverage not guaranteed 37STV D9227_2 For information only Coverage not guaranteed 81304_2 book Page 48 Thu...

Page 53: ...49 Hotbird Hotbird Widebeam D9228_2 37STV For information only Coverage not guaranteed 37STV D9229 2 For information only Coverage not guaranteed 81304_2 book Page 49 Thursday March 26 2009 3 59 PM...

Page 54: ...37STV Satellite TV System Hispasat Thor II D9230_2 37STV For information only Coverage not guaranteed D9231_2 37STV For information only Coverage not guaranteed 81304_2 book Page 50 Thursday March 26...

Page 55: ...51 Sirius D9232_2 37STV For information only Coverage not guaranteed 81304_2 book Page 51 Thursday March 26 2009 3 59 PM...

Page 56: ...llite TV System US satellites Direct TV Dish Network 37STV D9233_2 For information only Coverage not guaranteed D9234_1 37STV For information only Coverage not guaranteed 81304_2 book Page 52 Thursday...

Page 57: ...53 ExpressVu 37STV For information only Coverage not guaranteed 81304_2 book Page 53 Thursday March 26 2009 3 59 PM...

Page 58: ...EV1 Astra www ses astra com Hotbird www eutelsat com France Hotbird HOT234KS Hotbird HOT234KW Astra AST101GKU Hotbird www eutelsat com Astra www ses astra com Spain Primary Astra AST101GKU Secondary l...

Page 59: ...ExpessVu www expessvu com Echostar 3 ECH003KB Echostar 6 8 ECH008KB Echostar 7 ECH007KB Echostar 1 2 ECH001KB Echostar Communications Corp www dishnetwork com DIRECTV 2 3 DTV123KB DIRECTV 6 DTV006KB...

Page 60: ...ally enter data for both European and North American satellites European satellites Satellite Name Frequency Transponder symbol rate FEC code Satellite network ID LNB polarization vertical V or horizo...

Page 61: ...us 11747 11766 12054 11766 27500 27500 27500 27500 3 4 3 4 3 4 3 4 0x0056 0x0055 0x0056 0x0055 V H V H L L H H DVB DVB DVB DVB Thor 11216 11229 12456 12476 24500 24500 28000 27800 7 8 7 8 3 4 3 4 0x00...

Page 62: ...2443 20000 20000 3 4 5 6 0x1002 0x1002 RHCP LHCP U U DVB DVB EchoStar110 12428 12443 20000 20000 5 6 5 6 0x1006 0x1006 RHCP LHCP U U DVB DVB EchoStar119 12428 12443 20000 20000 5 6 5 6 0x1004 0x1004 R...

Page 63: ...on the ACU In an installation that uses a multi switch Multiple IRDs DirecTV on page 16 a DiSEqC supplier is required if three DirecTV satellites are used This additional accessory is required becaus...

Page 64: ...iver will start downloading the guide As this occurs the receiver will tell the ACU when to switch satellites Since the receiver can only switch between the main satellite and the DiSEqC satellite SAT...

Page 65: ...3 x 8 54 Minimum EIRP 50 dBW Weight Antenna Antenna Control Unit 8 kg 17 63 lbs 1 2 kg 2 65 lbs Azimuth range 680o Environmental Operating temperature range Storage temperature range Humidity limits 1...

Page 66: ...62 Raymarine 37STV Satellite TV System 81304_2 book Page 62 Thursday March 26 2009 3 59 PM...

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