Raven RS1/HDU, Installation Manual

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016-0171-537 Rev. H, E19889
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LIMITED WARRANTY
WHAT DOES THIS WARRANTY COVER?
This warranty covers all defects in workmanship or materials in your Raven Applied Technology Division product under
normal use, maintenance, and service when used for intended purpose.
HOW LONG IS THE COVERAGE PERIOD?
Raven Applied Technology products are covered by this warranty for 12 months from the date of retail sale. In no case
will the Limited Warranty period exceed 24 months from the date the product was issued by Raven Industries Applied
Technology Division. This warranty coverage applies only to the original owner and is non-transferable.
HOW CAN I GET SERVICE?
Bring the defective part and proof of purchase to your Raven dealer. If the dealer approves the warranty claim, the dealer
will process the claim and send it to Raven Industries for final approval. The freight cost to Raven Industries will be the
customer’s responsibility. The Return Materials Authorization (RMA) number must appear on the box and all
documentation (including proof of purchase) must be included inside the box to be sent to Raven Industries.
WHAT WILL RAVEN INDUSTRIES DO?
Upon confirmation of the warranty claim, Raven Industries will (at our discretion) repair or replace the defective product
and pay for the standard return freight, regardless of the inbound shipping method. Expedited freight is available at the
customer’s expense.
WHAT IS NOT COVERED BY THIS WARRANTY?
Raven Industries will not assume any expense or liability for repairs made outside our facilities without written consent.
Raven Industries is not responsible for damage to any associated equipment or products and will not be liable for loss of
profit, labor, or other damages. The obligation of this warranty is in lieu of all other warranties, expressed or implied, and
no person or organization is authorized to assume any liability for Raven Industries.
Damages caused by normal wear and tear, misuse, abuse, neglect, accident, or improper installation and
maintenance are not covered by this warranty.