Use and maintenance manual Magnus
Pag.66
Rev.1 21/04/2021
Problem
Causes
Possible remedies
Alarm signal
The flame goes out
The pellet tank is empty.
Load the pellets into the tank
AL 05
AL 06
Pellet is not loaded
See previous problem
AL 05
AL 06
The safety reset thermostat
has intervened
Check that the water is free to circulate in
the stove and in the system, for example by
checking the shut-off valves. Let the stove
cool down, reset the reset thermostat, reset
the alarm and turn the appliance back on; if
the problem persists, contact the technical
assistance service
AL 07
Open combustion chamber
door and / or ash drawer.
Close the combustion chamber door, the ash
drawer or the hopper lid
AL 07
Water pressure too high or too
low
Check the plumbing system
AL 16
Inadequate pellets
Change the type of pellets with one recom-
mended by the manufacturer
AL 05
AL 06
Inadequate air / pellet ratio
Adjust the “AIR-PELLET SET” setting: de-
crease the air set and, if necessary, increase
the pellet set
AL 05
AL 06
Dirty combustion chamber
Clean the combustion chamber following the
instructions in the booklet
AL 05
AL 06
Smoke extraction motor failure Check and replace the motor if necessary
AL 04
Obstructed drain
Clean the smoke duct
AL 08
The door is not closed perfectly
or the gasket are worn
Close the door and have the gaskets replaced
with original ones
AL 05
AL 06
The stove stops
automatically
Alarm presence
Check the alarm table
(Any alarm)
Active chronothermostat
Check if the chronothermostat is active
External thermostat enabled
Check the settings of the external thermostat
The pellets accumu-
late in the brazier
and the flame is
weak
Insufficient combustion air
Make sure that the air intake in the room is
present and free
The door is not closed perfectly
or the gasket are worn
Close the door and have the gaskets replaced
with original ones
Smoke duct blocked
Clean the smoke duct
Inadequate air / pellet ratio
Adjust the “AIR-PELLET SET” setting: de-
crease the air set and, if necessary, increase
the pellet set
Wet or inadequate pellets
Change the type of pellets
Smoke extraction motor faulty
Check and replace the motor if necessary
AL 04
The flue gas fan
does not work
The engine is broken
Check the motor, the capacitor, and the wiring
and replace them if necessary
AL 04
The card is defective
Replace the electronic board
The air fan never
stops
Fume probe faulty or broken
Check the operation of the probe and replace
it if necessary
Defective electronic board
Replace the electronic board
The air fan does not
turn on
The appliance has not reached
the threshold temperature
Please wait
The air fan is broken
Replace the fan
