RAM 2500 2019, Owner'S Manual

Page: 444 / 696

442 IN CASE OF EMERGENCY
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
• Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you’ll be connected to
someone who can help. Roadside Assistance will know
what vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
• SiriusXM Guardian™ Customer Care – In-vehicle support
for SiriusXM Guardian™.
• Vehicle Customer Care – Total support for all other vehicle
issues.
SOS Call
1. Push the SOS Call button on the overhead console.
NOTE:
In case the SOS Call button is pushed in error, there will be a
ten second delay before the SOS Call system initiates a call to
a SOS operator. To cancel the SOS Call connection, push the
SOS call button on the overhead console or press the cancel -
lation button on the Device Screen. Termination of the SOS
Call will turn off the green LED light on the overhead
console.
2. The LED light located between the ASSIST and SOS
buttons on the overhead console will turn green once a
connection to a SOS operator has been made.
3. Once a connection between the vehicle and a SOS oper -
ator is made, the SOS Call system may transmit the
following important vehicle information to a SOS oper -
ator:
•Indication that the occupant placed a SOS Call.
•The vehicle brand.
•The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator
through the vehicle audio system to determine if addi -
tional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it is
safe to do so. Failure to do so may result in an accident
involving serious injury or death.