RAM 2500 2019, Owner'S Manual

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IN CASE OF EMERGENCY 443
(Continued)
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• Once a connection is made between the vehicle’s SOS Call
system and the SOS operator, the SOS operator may be
able to open a voice connection with the vehicle to deter -
mine if additional help is needed. Once the SOS operator
opens a voice connection with the vehicle’s SOS Call
system, the operator should be able to speak with you or
other vehicle occupants and hear sounds occurring in the
vehicle. The vehicle’s SOS Call system will attempt to
remain connected with the SOS operator until the SOS
operator terminates the connection.
5. The SOS operator may attempt to contact appropriate
emergency responders and provide them with important
vehicle information and GPS coordinates.
WARNING!
• If anyone in the vehicle could be in danger (e.g., fire or
smoke is visible, dangerous road conditions or loca -
tion), do not wait for voice contact from an Emergency
Services Agent. All occupants should exit the vehicle
immediately and move to a safe location.
• Never place anything on or near the vehicle’s operable
network and GPS antennas. You could prevent oper -
able network and GPS signal reception, which can
prevent your vehicle from placing an emergency call.
An operable network and GPS signal reception is
required for the SOS Call system to function properly.
• The SOS Call system is embedded into the vehicle’s elec -
trical system. Do not add aftermarket electrical equipment
to the vehicle’s electrical system. This may prevent your
vehicle from sending a signal to initiate an emergency call.
To avoid interference that can cause the SOS Call system to
fail, never add aftermarket equipment (e.g., two-way
mobile radio, CB radio, data recorder, etc.) to your vehicle’s
electrical system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.
• Modifications to any part of the SOS Call system could
cause the air bag system to fail when you need it. You
could be injured if the air bag system is not there to
help protect you.
WARNING! (Continued)
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