RAM 2010 TRUCK 3500, User Manual

Page: 89 / 96

REPORTING SAFETY DEFECTS
IN THE 50 UNITED STATES
AND WASHINGTON, D.C.
• If you believe that your vehicle has a
defect that could cause a crash or
cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying the
manufacturer.
• If NHTSA receives similar complaints,
it may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in
individual problems between you,
your authorized dealer, and the
manufacturer.
• To contact NHTSA, you may either call
the Auto Safety Hotline toll free at
1–888–327–4236
(TTY: 1–800–424– 9153), or go to
http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New
Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also
obtain other information about motor
vehicle safety from
http://www.safercar.gov.
In Canada
• If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department
immediately. Canadian customers
who wish to report a safety defect to
the Canadian government should
write to: Transport Canada, Motor
Vehicle Defect Investigations and
Recalls, 2780 Sheffield Road, Ottawa,
Ontario K1B 3V9.
TIRE WARRANTY
Tire Limited Warranty And
Adjustment Policy
• When a tire is removed from service
due to a covered warranty condition
under a tire manufacturer’s “Limited
Warranty Program”, you may be
eligible for a free tire replacement or a
comparable new tire on a “prorated
basis”.
• Certain conditions, such as irregular
wear or tire damage due to road
hazards, collision, improper inflation,
intentional alteration, and misuse,
are excluded from the Limited
Warranty Program. The Limited
Warranty Program expires when your
tires either wear to a specified tread
depth, and/or after a period of time
from the date of purchase, as stated
in the Tire Warranty on the DVD.
NOTE: Refer to the Tire Warranty on
the DVD for specific information relating
to the manufacturer's limited warranty
for the tires installed on your vehicle. If
you have any questions regarding the
limited tire warranty coverage, contact
your local authorized dealer or your
local authorized tire dealer.
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CONSUMER ASSISTANCE