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IMPORTANT: This User Guide is intended to 

familiarize you with the important features  

of your vehicle. The DVD enclosed contains 

your Owner’s Manual, Navigation Radio or 

Multimedia Radio Manual, Warranty Booklets, 

Tire Warranty and 24-Hour Towing Assistance 

(new vehicles purchased in the U.S.) or 

Roadside Assistance (new vehicles purchased 

in Canada) in electronic format. We hope you 

find it useful. If you are the first registered 

owner of your vehicle, you may obtain a printed 

copy of the Owner’s Manual, Navigation Radio 

or Multimedia Radio Manual or Warranty 

Booklet by calling 1-800-992-1997 (U.S.) or 

1-800-387-1143 (Canada) or by contacting 

your dealer. Replacement manuals may be 

purchased by visiting www.techauthority.com.  

Copyright © 2009 Chrysler Group LLC.

259611_10b_Dodge_UserGuide_RAMtruck_111209.indd   2

11/12/09   12:46 PM

Summary of Contents for 2010 TRUCK 3500

Page 1: ...2010 1500 2500 3500...

Page 2: ...in the U S or Roadside Assistance new vehicles purchased in Canada in electronic format We hope you find it useful If you are the first registered owner of your vehicle you may obtain a printed copy...

Page 3: ...6 UNIVERSAL GARAGE DOOR OPENER 36 POWER INVERTER 38 POWER OUTLET 38 UCONNECT PHONE 39 VOICE COMMAND 41 OFF ROAD CAPABILITIES FOUR WHEEL DRIVE OPERATION 42 UTILITY EASY OFF TAILGATE 43 RAMBOX 44 TRAILE...

Page 4: ...tly reduce the demand for tree based products and lessen the stress on our environment Vehicles Sold In Canada With respect to any Vehicles Sold in Canada the name Chrysler Group LLC shall be deemed t...

Page 5: ...ss or other combustible materials The heat from your vehicle exhaust system could cause a fire CHRYSLER DODGE JEEP ATF 4 MOPAR and Uconnect are registered trademarks of Chrysler Group LLC COPYRIGHT 20...

Page 6: ...DRIVER COCKPIT 4 CONTROLS AT A GLANCE...

Page 7: ...5 CONTROLS AT A GLANCE...

Page 8: ...rottle Control ETC Light Tire Pressure Monitoring System TPMS Light Engine Temperature Warning Light Transmission Temperature Warning Light Seat Belt Reminder Light BRAKE Brake Warning Light Malfuncti...

Page 9: ...ion Control System TCS Indicator Cargo Lamp On Indicator Exhaust Brake Indicator Diesel Only Door Ajar Indicator Electronic Speed Control On Indicator Loose Gas Cap Indicator Odometer Messages ECO Fue...

Page 10: ...e REMOTE START button a third time shuts the engine off To drive the vehicle press the UNLOCK button insert the Key Fob in the ignition and turn to the ON RUN position With remote start the engine wil...

Page 11: ...roperly buckled up You can strike the interior of your vehicle or other passengers or you can be thrown out of the vehicle Always be sure you and others in your vehicle are buckled up properly CHILD R...

Page 12: ...behind the seat Lift the cover if so equipped and attach the hook to the square opening in the sheet metal Install the child restraint and remove the slack in the tether strap according to the manufac...

Page 13: ...d seat to secure a child restraint top tether strap Installing The Child Restraint Using The Vehicle Seat Belts To install a child restraint first pull enough of the seat belt webbing from the retract...

Page 14: ...e seat could cause you to lose control The seat belt might not be properly adjusted and you could be injured Only adjust a seat while the vehicle is parked Manual Seat Adjustment Forward Rearward Lift...

Page 15: ...impede its ability to move as it may cause damage to the seat controls Seat travel may become limited if movement is stopped by an obstruction in the seat s path Power Lumbar The lumbar controls are l...

Page 16: ...at such as a blanket or cushion This may cause the seat heater to overheat Sitting in a seat that has been overheated could cause serious burns due to the increased surface temperature of the seat CAU...

Page 17: ...t that insulates against heat such as a blanket or cushion This may cause the seat heater to overheat Sitting in a seat that has been overheated could cause serious burns due to the increased surface...

Page 18: ...vehicle is in REVERSE or when the Electronic Speed Control is set WARNING Tilting the steering column while the vehicle is moving is dangerous Without a stable steering column you could lose control o...

Page 19: ...activate the heater element The block heater must be plugged in at least one hour to have an adequate warming effect on the coolant WARNING Remember to disconnect the cord before driving Damage to the...

Page 20: ...the Key Fob transmitter or the ignition switch and driver s door lock switch NOTE Pressing the LOCK button while you are inside the vehicle will activate the Vehicle Security Alarm Opening a door wit...

Page 21: ...is complete Sound Horn With Lock To turn the horn chirp on or off when the doors are locked Press the LOCK button for at least 4 seconds but no longer than 10 seconds Then press the PANIC button whil...

Page 22: ...tings the second detent for low wiper operation and the third detent for high wiper operation Washer Operation Push the end of the lever inward to the second detent and hold for as long as spray is de...

Page 23: ...ned Rotate the dimmer control right to increase the brightness of the instrument panel when the parking lights or headlights are on Rotate the dimmer control right to the next detent position to fully...

Page 24: ...gerous where the system cannot maintain a constant speed Your vehicle could go too fast for the conditions and you could lose control An accident could be the result Do not use Electronic Speed Contro...

Page 25: ...oor mix modes AUTOMATIC TEMPERATURE CONTROL ATC Rotate both the Mode Control and Blower Control to the AUTO position Select the desired temperature by pushing the up or down temperature buttons for th...

Page 26: ...will be displayed on the radio display screen located on the center stack of the instrument panel WARNING Drivers must be careful when backing up even when using the ParkView Rear Back Up Camera Alway...

Page 27: ...ESSURE MONITOR SYSTEM TPMS 2500 MODELS ONLY Tire Light Load Inflation Switch Description The Tire Pressure Monitoring System on your vehicle has two different tire pressure settings based on vehicle l...

Page 28: ...g the power sunroof switch Such entrapment may result in serious injury or death In an accident there is a greater risk of being thrown from a vehicle with an open sunroof You could also be seriously...

Page 29: ...NOTE Pinch protection is disabled while the switch is pressed and held during manual opening and closing of the sunroof WIND BUFFETING Wind buffeting can be described as a helicopter type percussion...

Page 30: ...NON TOUCH SCREEN RADIOS Sales Code RES Sales Code RES RSC ELECTRONICS 28...

Page 31: ...a portable device such as an MP3 player or a cassette player to be plugged into the radio and utilize the vehicle s audio system to amplify the source and play through the vehicle speakers Pressing t...

Page 32: ...TOUCH SCREEN RADIOS Multimedia Radio Sales Code REN Navigation Radio Sales Code RER ELECTRONICS 30...

Page 33: ...CD or iPod modes or through songs in the HDD playlist RBZ Radio Touch the SCAN soft key right or left arrow soft keys to change the currently playing station in AM FM or SAT bands Auxiliary Mode The a...

Page 34: ...next screen Select the folders or titles you would like to copy then touch the DONE soft key to start the copy process Copy Pictures To The Hard Drive Insert either a CD or a USB device containing you...

Page 35: ...the STATE soft key then enter your state name into the speller select your state from the list and press the CHANGE soft key Touch the INPUT STREET NAME soft key and enter your street name into the s...

Page 36: ...upants using the remote control The video screen displays information in a split screen format The left side of the screen is referred to as Channel 1 and the right side of the screen is referred to a...

Page 37: ...to appear on the VES screen Use the remote control arrow buttons to scroll through the available modes then press ENTER to select the desired mode Auxiliary Audio Video Input Jacks The Aux jacks are l...

Page 38: ...l information refer to Programmable Features in this guide Press and release the UP button to scroll upward through the menus and sub menus Press and release the DOWN button to scroll downward through...

Page 39: ...ehicle in the garage while training the transceiver Exhaust gas can cause serious injury or death NOTE If you are having difficulty training your HomeLink and your garage door was manufactured after 1...

Page 40: ...he circuit check the power ratings on electrical devices prior to using the inverter WARNING To avoid serious injury or death Do not use a three prong adapter Do not insert any objects into the recept...

Page 41: ...tays paired to the Uconnect Phone NOTE The Uconnect Phone requires a cellular phone equipped with the Bluetooth Hands Free Profile Version 0 96 or higher For Uconnect customer support call 1 877 855 8...

Page 42: ...mute off Transfer Ongoing Call Between Handset And Vehicle During a call press the Voice Command button After the BEEP say transfer call Changing The Volume Start a dialogue by pressing the Phone but...

Page 43: ...etails For vehicles not equipped with VES refer to your vehicle Owner s Manual on the DVD for Voice Command information Changing The Volume Start a dialogue by pressing the Voice Command button then s...

Page 44: ...ge 4WD LOCK Four wheel drive low range 4WD LOW NEUTRAL N This electronically shifted transfer case is designed to be driven in the two wheel drive position 2WD or four wheel drive position 4WD AUTO fo...

Page 45: ...m the pivot Raise the right side of the tailgate until the right side pivot clears the hanger bracket Slide the entire tailgate to the right to free the left side pivot Remove the tailgate from the ve...

Page 46: ...Storage Bins The cargo storage bins provide watertight lockable illuminated storage for up to 150 lbs 68 kg of evenly distributed cargo CAUTION Failure to follow the following items could cause damag...

Page 47: ...g the vehicle key NOTE Provisions are provided in the bins for cargo dividers and shelf supports These accessories in addition to other RamBox accessories are available from MOPAR RamBox Safety Warnin...

Page 48: ...ed Rotate the side gates closed so that the outboard ends are secured into the intended slots of the bed Rotate the center handle horizontally to secure the side gates in the closed position Lock the...

Page 49: ...eight ratings refer to the following website addresses http www dodge com http www dodge ca Canada RECREATIONAL TOWING BEHIND MOTORHOME ETC Recreational Towing Two Wheel Drive Models Recreational towi...

Page 50: ...e seconds and ensure that there is no vehicle movement Repeat the previous two steps with the transmission in DRIVE Turn the engine OFF and place the ignition key in the unlocked OFF position Shift th...

Page 51: ...rake pedal Using a screwdriver press and hold the override tab through the access port ringed circle on the bottom of the steering column Move the shift lever into the NEUTRAL position and start the v...

Page 52: ...cated on the driver s side door opening The TPMS light should not be used as a tire pressure gauge when adjusting your tire pressure It is recommended that you check the tire pressure in the morning w...

Page 53: ...light stays on through several typical driving cycles In most situations the vehicle will drive normally and not require towing If the MIL flashes when the engine is running serious conditions may ex...

Page 54: ...ine is running immediate service is required and you may experience reduced performance an elevated rough idle or engine stall and your vehicle may require towing Airbag Warning Light If the light is...

Page 55: ...ature Control to maximum heat the Mode Control to floor and the Fan Control to high This allows the heater core to act as a supplement to the radiator and aids in removing heat from the engine cooling...

Page 56: ...ng hit Jack Location The jack and jack tools are stored under the front passenger seat Remove the plastic access cover located on the side of the seat by pulling the front part of the cover closest to...

Page 57: ...single rear wheel SRW models use the blade on the end of the lug wrench to pry the hub cap off Insert the blade end into the pry off notch and carefully pop off the hub cap with a back and forth motio...

Page 58: ...the vehicle Remove the spare tire jack and tools from the stored location Loosen but do not remove the wheel lug nuts by turning them to the left one turn while the wheel is still on the ground Assemb...

Page 59: ...For rear wheels place the jack under the axle between the wheel and the shock bracket with the jack drive tubes extending to the rear 57 WHAT TO DO IN EMERGENCIES...

Page 60: ...4x2 front wheels place the bottle jack under the frame rail behind the wheel Locate the jack as far forward as possible on the straight part of the frame For 4x4 front wheels place the jack under the...

Page 61: ...n the spare wheel tire on the vehicle and install the lug nuts with the cone shaped end toward the wheel Lightly tighten the lug nuts clockwise To avoid the risk of forcing the vehicle off the jack do...

Page 62: ...e wheel and position it properly across the wheel opening NOTE Aluminum wheels cannot be stored under the vehicle because the wheel retainer will not fit through the wheel pilot hole Secure the flat t...

Page 63: ...post WARNING Take care to avoid the radiator cooling fan whenever the hood is raised It can start anytime the ignition switch is on You can be injured by moving fan blades Remove any metal jewelry su...

Page 64: ...e cable to the negative post of the discharged battery The resulting electrical spark could cause the battery to explode and could result in personal injury Start the engine in the vehicle that has th...

Page 65: ...off road recovery it is recommended to use both of the front tow hooks to minimize the risk of damage to the vehicle WARNING Chains are not recommended for freeing a stuck vehicle Chains may break cau...

Page 66: ...Recommended Method NOT Permitted without towing dolly Not Permitted Two Wheel Drive Transmission operable Not Permitted Recommended Method Shift lever must be in NEUTRAL the speed less than 30 mph 48...

Page 67: ...ssion failure during prolonged efforts to free a stuck vehicle NOTE If your vehicle is equipped with Electronic Stability Program ESP or Traction Control turn the system off before attempting to rock...

Page 68: ...ator and or brake pedal and How fast the vehicle was traveling This data can help provide a better understanding of the circumstances in which a crash and injuries occur NOTE EDR data is recorded by y...

Page 69: ...r of the hood and move the safety latch lever while lifting the hood at the same time WARNING Be sure the hood is fully latched before driving your vehicle If the hood is not fully latched it could op...

Page 70: ...ENGINE COMPARTMENT 3 7L Engine 68 MAINTAINING YOUR VEHICLE...

Page 71: ...4 7L Engine 69 MAINTAINING YOUR VEHICLE...

Page 72: ...5 7L Engine 70 MAINTAINING YOUR VEHICLE...

Page 73: ...6 7L Diesel Engine 71 MAINTAINING YOUR VEHICLE...

Page 74: ...d a drain pan under the fuel filter drain hose open the water drain valve 1 4 turn counterclockwise and completely drain fuel and water into the approved container Close the water drain valve and remo...

Page 75: ...is approaching full Exhaust System Regeneration in Process Indicates that the Diesel Particulate Filter DPF is self cleaning Maintain your current driving condition until regeneration is completed Exh...

Page 76: ...d Organic Additive Technology or equivalent 5 7 Gallons 21 4 Liters Engine Oil with Filter 3 7L 4 7L 5 7L API certified 5W 20 engine oil meeting the requirements of Chrysler Material Standard MS 6395...

Page 77: ...allons 121 Liters 2500 3500 Shortbed 34 Gallons 129 Liters 2500 3500 Longbed 35 Gallons 132 Liters Fuel Selection 5 7L 87 Octane Acceptable 89 Octane Recommended 1500 Regular Cab Shortbed Crew Quad Ca...

Page 78: ...with 50 No 1 diesel fuel This will provide better protection from fuel gelling or wax plugging of the fuel filters This vehicle is fully compatible with biodiesel blends up to 5 biodiesel meeting ASTM...

Page 79: ...00 Four Wheel Drive Models GL 5 SAE 75W 90 MS 9763 or equivalent Rear Axle 1500 Models MOPAR Synthetic Gear Lubricant SAE 75W 140 MS 8985 Limited Slip Rear Axles require the addition of 118 ml 4 oz MO...

Page 80: ...joints X X X X Inspect the exhaust system X X X X Replace the engine air cleaner filter X X Inspect the front and rear axle fluid change if using your vehicle for police taxi fleet off road or freque...

Page 81: ...24 000 Miles 40 000 km or 24 Months 30 000 Miles 50 000 km or 30 Months 36 000 Miles 60 000 km or 36 Months 42 000 Miles 70 000 km or 42 Months 48 000 Miles 80 000 km or 48 Months 54 000 Miles 90 000...

Page 82: ...X Lubricate front drive shaft fitting 4x4 X X X X X X X X X X X X X Lubricate outer tie rod ends X X X X X X X X X X X X X Replace fuel filter element X X X X X X Inspect the brake linings X X X X Ins...

Page 83: ...000 Miles 40 000 km or 24 Months 37 500 Miles 60 000 km or 30 Months 45 000 Miles 72 000 km or 36 Months 52 500 Miles 84 000 km or 42 Months 60 000 Miles 96 000 km or 48 Months 67 500 Miles 108 000 k...

Page 84: ...ssenger Door Node J04 40 Amp Green Bat ABS Pump J05 30 Amp Pink Bat ABS Valve J06 30 Amp Pink Bat H Lamp Wash MTV CM2200 Elec Vac Pump J07 25 Amp Natural Bat Driver Door Node J08 30 Amp Pink Bat DTCM...

Page 85: ...GC EATX PCM M34 15 Amp Blue Bat CCN Interior Light SCM Sw Bank M35 20 Amp Yellow Ign R Frt Seat Vent M36 20 Amp Yellow Ign R Rear Seat Steer Wheel M37 10 Amp Red Horn 1 M38 20 Amp Yellow IOD CCN Inter...

Page 86: ...and increase your stopping distance Use tires of the recommended load capacity for your vehicle Never overload them WARNING Improperly inflated tires are dangerous and can cause accidents Under inflat...

Page 87: ...shes that use acidic solutions or harsh brushes that may damage the wheels protective finish Only MOPAR Wheel Cleaner or equivalent is recommended EXTERIOR BULBS LIGHT BULBS Exterior Bulb Number Backu...

Page 88: ...ther reproductive harm In addition certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defe...

Page 89: ...ce Department immediately Canadian customers who wish to report a safety defect to the Canadian government should write to Transport Canada Motor Vehicle Defect Investigations and Recalls 2780 Sheffie...

Page 90: ...ician for signs of damage such as punctures impacts under inflation or overloading Continued WARNING Continued Progressive air loss may result from punctures cuts curbing impacts or partial bead unsea...

Page 91: ...ng style tire pressure and distance driven WARNING Tires and the spare tire should be replaced after six years regardless of the remaining tread Failure to follow this warning can result in sudden tir...

Page 92: ...Molded Splash Guards Hitch Receiver Performance Inspired Hood INTERIOR Premium Carpet Floor Mats Door Sill Guards Slush Mats Ambient Light Kit Bright Pedal Kit Heated Seats ELECTRONICS Portable Navig...

Page 93: ...91 NOTES...

Page 94: ...NOTES 92...

Page 95: ......

Page 96: ...tenance procedures and important safety messages please consult your Owner s Manual Navigation Radio User Manual Multimedia User Manual and other Warning Labels in your vehicle Not all features shown...

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