RAIS attika VISIO Series, Installation Manual, Page: 56 / 439

INSTALLATION MANUAL
Cleaning
The fireplace should be cleaned of dust and foreign objects when you use it for the first time in the
year, and especially if the fireplace has not been used for a longer period of time. You could do this
using a soft brush and a vacuum cleaner or by using a damp cloth with a non-abrasive cleaning agent.
Never use corrosive or abrasive substances to clean this fireplace. The fireplace must be cold before
you clean it.
If the glass has a layer of soot, clean the glass using a special glass cleaner which can be purchased
from your RAIS dealer. However, be aware that non-reflecting glass must never be cleaned using
special glass cleaner – only use water. Only clean the glass when the oven is cold.
Clean the outside of the fireplace using a dry cloth or a soft brush.
Before using the fireplace for the first time in the year, the flue system and flue gas connection must
always be checked for blockages. Check the outside and inside of the fireplace for any damage, and
pay particular attention to gaskets. Only original spare parts may be used.
Cleaning the ceramic logs
Remove the ceramic logs as described in steps 1–4 in “Service procedure”.
The ceramic parts can be cleaned carefully using a soft brush and a vacuum cleaner. Damaged parts
may only be replaced by original RAIS specified parts.
Pack scrapped ceramic parts in plastic bags and dispose of in the correct municipal disposal centres.
It is recommended that you use a vacuum cleaner with a HEPA filter system.
Put back the embers layer and fit the glass. Ensure that the fireplace functions correctly and is safe to
use.
Servicing the burners
Remove the ceramic logs as described in steps 1–4 in “Service procedure”.
Remove the pilot guard by loosening the two M5 screws using a 4 mm Allen key. Check for soot
formation on the thermocouple and clean if necessary. Check that the starting of the fire occurs
correctly.
The pilot unit can be raised slightly by removing the two screws on the pilot unit using a 7 mm
fork spanner. The fittings below the pilot unit can be loosened using a 10 mm fork spanner. The
thermocouple and pilot burner can be replaced.
To gain access to the nozzles on the main burner, the main burner unit must be removed from the
fireplace. To do this, remove the four bolts that hold the burner in position. The burner can now be
lifted out of the combustion chamber. You know have free access to the nozzles.
When parts must be replaced, they may only be replaced with original RAIS specified parts.
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