RainSoft Ultrefiner II, User Manual

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18
Troubleshooting Guide
Symptom Cause Solution
No Water Running
from Outlet 1. Water Supply Is Turned Off. 1. Turn on the Water.
2. Water Supply Is Blocked 2. Clear Blockage. If this does not work
Blockage could be internal to the Ultrefiner II
or external with the water line. Contact your
Rainsoft Dealer for issues with the Ultrefiner II.
3. Membrane cartridge is Fouled 3. Replace Membrane - Contact your Rainsoft
Dealer for New Membrane.
4. Incoming water line is crimped or
pinched off. 4. Check incoming line and verify no crimps in
line. Remove any pinch points.
Extremely low Water
pressure from outlet
or faucet. 1. Storage Tank is not collecting water. 1. Ensure Storage Tank Ball Valve is turned to
the Open position.
2.Water Line from Storage tank or from
Outlet to Faucet is crimped. 2. Remove Crimp from line and verify no line
damage.
3. Storage Tank air pressure has leaked
or has lost pressure. 3. Recharge Air Valve using Bike pump to 8 psi.
If water pressure is restored, contact Rainsoft
Dealer to explain issue. New Storage tank may
be required.
4. Water passage inside Ultrefiner II
Unit has blockage. 4. Contact your Rainsoft Dealer for required
service.
Drain Water not shut-
ting off after 2 to 3
hours of running. 1. Faucet or other connection on system
outlet (such as ice maker) is not shut off
and is not allowing enough back pres-
sure to shut off the diaphragm . 1. Ensure all outlet connections are closed
completely.
2. Drain shutoff cartridge has failed.
2. Contact your Rainsoft Dealer for required
service.
3. Check Ball is leaking.
3. Contact your Rainsoft Dealer for required
service.
If the troubleshooting guide did not resolve the symptom, please contact your local RainSoft Dealer for service. If
you cannot locate your local RainSoft Dealer, please contact RainSoft Customer Service at 1-800-860-7638 or log
onto www.rainsoft.com for the name and location of your nearest Dealer.