Troub
leshooting
68
Unavailable
appears in
the display.
• Make sure that another handset(s) or the base
is not in use, and try the phone again.
• Make sure that you are not too far from the
base.
Severe noise interference.
• Keep the handset away from microwave ovens,
computers, remote control toys, wireless
microphones, alarm systems, intercoms, room
monitors, fluorescent lights, and electrical
appliances.
• Move to another location or turn off the source
of interference.
The Caller ID does not
display.
• The handset was picked up before the second
ring.
• The call was placed through a switchboard.
• Call your local telephone company to verify your
Caller ID service is current.
You cannot register the
handset at the base.
• Charge the battery pack for 15-20 hours.
• Remove the base ID (see “Replacing the Base
Setting” on page 25) and register the handset
(see “Register the Handset to the Base” on
page 44).
The handset doesn’t
communicate with
another handsets.
• Remove the base ID (see “Replacing the Base
Setting” on page 25) and register the handset
(see “Register the Handset to the Base” on
page 44).
• Make sure that you have registered all handsets.
The handset or the base
can’t join the conversation
• Make sure there are not 2 handsets already
using the 3-way conference feature.
• When recording a conversation, the 2nd
handset (or the base) cannot join the
conversation.
The answering system does
not work.
• Make sure the base unit is plugged in.
• Make sure that the answering system is turned
on.
• Make sure that the message record time is not
set to Announce only (see page 55).
Messages are incomplete.
• The incoming messages may be too long.
Remind callers to leave a brief message.
• The memory may be full. Delete some or all of
the saved messages.
Symptom
Suggestion
