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Rabbit Air -
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Limited Warranty
Rabbit Air Five (5) Year Limited Warranty
(For Rabbit Air Branded Products Only)
IMPORTANT: BY USING the BioGS 2.0, MinusA2 or MinusA3
air purifiers (each, a “Rabbit Air Product”) YOU ARE
AGREEING TO BE BOUND BY THE TERMS OF THE RABBIT
AIR FIVE (5) YEAR LIMITED WARRANTY (“WARRANTY”) AS
SET OUT BELOW. AS NOTED IN THE “YOUR RESPONSIBILI
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TIES” SECTION BELOW, RABBIT AIR RESERVES THE RIGHT
NOT TO HONOR THIS WARRANTY IF IT HAS NOT BEEN REG
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ISTERED WITHIN NINETY (90) DAYS OF YOUR PURCHASE
OF THE RABBIT AIR PRODUCT. THIS WARRANTY APPLIES
REGARDLESS OF WHETHER YOU PURCHASE A RABBIT AIR
PRODUCT FROM A RABBIT AIR AUTHORIZED RESELLER OR
DIRECTLY FROM RABBIT AIR. DO NOT USE YOUR RABBIT
AIR PRODUCT UNTIL YOU HAVE READ THE TERMS OF THE
WARRANTY.
IF YOU DO NOT AGREE TO THE TERMS OF THE WARRANTY,
DO NOT USE THE RABBIT AIR PRODUCT AND RETURN IT
WITHIN THE RETURN PERIOD STATED IN RABBIT AIR’S
RETURN POLICY (FOUND AT https://www.rabbitair.com/
pages/why-rabbit-air#money-back) TO RABBIT AIR OR TO
THE AUTHORIZED RESELLER WHERE YOU PURCHASED
IT FOR A REFUND. This limited warranty does not cover
replacement filters, FILTER FRAMES, FILTER CASES, OR
WALL MOUNT BRACKETS.
HOW CONSUMER LAW RE-
LATES TO THIS WARRANTY
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND
YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE
TO STATE (OR BY COUNTRY OR PROVINCE). OTHER THAN
AS PERMITTED BY LAW, RABBIT AIR DOES NOT EXCLUDE,
LIMIT, OR SUSPEND OTHER RIGHTS YOU MAY HAVE,
INCLUDING THOSE THAT MAY ARISE FROM THE NONCON
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FORMITY OF A SALES CONTRACT. FOR A FULL UNDER
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STANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE
LAWS OF YOUR COUNTRY, PROVINCE, OR STATE.
WARRANTY LIMITATIONS SUBJECT TO CONSUMER LAW
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY
AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND
IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND
CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY,
EXPRESS, OR IMPLIED. LIKEWISE, TO THE EXTENT PERMIT
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TED BY LAW, RABBIT AIR DISCLAIMS ALL STATUTORY AND
IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE AND WARRANTIES AGAINST
HIDDEN OR LATENT DEFECTS. INSOFAR AS SUCH WAR
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RANTIES CANNOT BE DISCLAIMED, RABBIT AIR LIMITS THE
DURATION AND REMEDIES OF SUCH WARRANTIES TO THE
DURATION OF THIS EXPRESS WARRANTY AND, AT RABBIT
AIR’S OPTION, THE REPAIR OR REPLACEMENT SERVICES
DESCRIBED BELOW. SOME STATES (OR COUNTRIES AND
PROVINCES) DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY (OR CONDITION) MAY LAST, SO
THE LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO
YOU.
WHAT IS COVERED BY THIS
WARRANTY?
Kinetic Solutions, Inc., d/b/a “Rabbit Air”, located at 125
N Raymond Ave, Suite 308, Pasadena, CA 91103 (“Rabbit
Air”), warrants Rabbit Air Products contained in the original
packaging against defects in materials and workmanship
when used normally in accordance with Rabbit Air’s pub-
lished guidelines for a period of FIVE (5) YEARS from the
date of original retail purchase by the end-user purchaser
(“Warranty Period”). Rabbit Air’s published guidelines
include, but are not limited to, the information contained in
technical specifications, user manuals, and service.
WHAT IS NOT COVERED BY
THIS WARRANTY?
This Warranty does not apply to any non-Rabbit Air brand-
ed hardware products, even if packaged or sold with Rabbit
Air hardware. Manufacturers, suppliers, or publishers,
other than Rabbit Air, may provide their own warranties to
you. Please contact them for further information. Rabbit
Air does not warrant that the operation of the Rabbit Air
Product will be uninterrupted or error-free. Rabbit Air is
not responsible for damage arising from failure to follow
instructions relating to the Rabbit Air Product’s use.
Additionally, this Warranty does not apply: (a) to replace
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ment filters, filter frames, filter cases, or wall mount
brackets; (b) to consumable parts, such as batteries or
protective coatings, that are designed to diminish over
time, unless failure has occurred due to a defect in materi-
als or workmanship; (c) to cosmetic damage, including, but
not limited to, scratches, dents, and broken plastic, unless
such damage has occurred due to a defect in materials or
workmanship; (d) to damage caused by use with a third par
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ty component or product, including without limitation any
replacement air filters not manufactured by Rabbit Air; (e)
to damage caused by breakdowns, fluctuations, or interrup
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tions in electric power or by connection to improper power
supply; (f) to damage caused by accident, abuse, misuse,
fire, liquid contact, earthquake, or other external force; (g)
to damage caused by operating the Rabbit Air Product
outside Rabbit Air’s published guidelines; (h) to damage
caused by service performed by anyone who is not a repre-
sentative of Rabbit Air; (i) to a Rabbit Air Product that has
been modified to alter functionality or capability without
the written permission of Rabbit Air; (j) to defects caused
by normal wear and tear or otherwise due to the normal
aging of the Rabbit Air Product; (k) to Rabbit Air Products
marked as “sample” or sold “as is”; (l) if any serial number
has been removed or defaced from the Rabbit Air Product,
or (m) if Rabbit Air receives information from relevant pub
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lic authorities that a Rabbit Air Product has been stolen.
YOUR RESPONSIBILITIES
Rabbit Air tries to honor this warranty in all cases where it
has information regarding your purchase; however, Rabbit
Air reserves the right not to honor this warranty if it has not
been registered within ninety (90) days of your purchase of
the Rabbit Air Product. Accordingly, we encourage you to
complete the warranty registration form online at www.
rabbitair.com/warranty. This warranty extends only to the
original purchasers who acquire new products from Rabbit
Air or its authorized resellers, or to anyone who receives a
Rabbit Air Product as a gift, provided we are able to verify
who made the purchase. Before receiving warranty service,
Rabbit Air or its agents may require that you furnish proof
of purchase details, respond to questions designed to
assist with diagnosing potential issues, and follow Rabbit
Air’s procedures for obtaining warranty service.
.
WARRANTY SERVICE
DURING THE FIRST 90 DAYS
To submit a claim under this warranty, please contact Rab-
bit Air at 1-888-866-8862 or by email at CustomerService@
rabbitair.com. When contacting Rabbit Air via telephone,
other charges may apply depending on your location. If you
submit a valid claim to Rabbit Air in accordance with this
warranty within ninety (90) days of your purchase of a Rab
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bit Air Product, Rabbit Air will replace the Rabbit Air Prod-
uct with the same model (or with your consent a Rabbit Air
Product that has similar functionality). For warranty claims
within the first ninety (90) days, Rabbit Air offers free
shipping both ways within the forty-eight (48) contiguous
the United States, and free shipping one way to Canada,
Hawaii, Alaska, Puerto Rico, Guam, the Virgin Islands, and
APO, FPO or DPO addresses (you pay for shipping to Rabbit
Air, and we pay for shipping the replacement back to you).
WARRANTY SERVICE
AFTER THE FIRST 90 DAYS
If you submit a valid claim to Rabbit Air in accordance
with this warranty after ninety (90) days, but during the
Warranty Period, Rabbit Air’s obligation and liability under
this limited warranty is limited to repairing (or, at the sole
discretion of Rabbit Air, replacing) the Rabbit Air Product,
if in need of repair or deemed defective. When a Rabbit
Air Product or part is replaced, any replacement item
becomes your property and the replaced or refunded item
becomes Rabbit Air’s property. To obtain service under this
warranty, please contact Rabbit Air at the phone number
or e-mail listed above. A Rabbit Air representative will
help determine whether your Rabbit Air Product requires
service or needs replacing and, if it does, will inform you
how Rabbit Air will provide such service or replacement. In
such cases, Rabbit Air may, at its sole discretion, offer free
shipping both ways within the forty-eight (48) contiguous
the United States, or free shipping one way to Canada, Ha
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waii, and Alaska (you pay for shipping to Rabbit Air, and we
pay for shipping the repaired or replaced product back to
you). Please note that any repairs attempted or completed
without Rabbit Air authorization will void this warranty.
Rabbit Air reserves the right to change the method by
which Rabbit Air may provide warranty service to you, and
your Rabbit Air Product’s eligibility to receive a particular
method of service. Service will be limited to the options
available in the country where service is requested. Service
options, parts availability, and response times may vary
according to country. If you seek service in a country that
is not the original country of purchase, you will comply
with all applicable import and export laws and regulations
and be responsible for all customs duties, V.A.T. and other
associated taxes and charges.
LIMITATION OF LIABILITY
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE
MAXIMUM EXTENT PERMITTED BY LAW, RABBIT AIR IS
NOT RESPONSIBLE FOR INDIRECT, SPECIAL, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES RESULTING FROM THE
USE OF ANY RABBIT AIR PRODUCT OR ANY BREACH OF
WARRANTY OR CONDITION, UNDER ANY LEGAL THEORY,
INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF
REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS (IN
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CLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE
USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF
BUSINESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL;
OR LOSS OF REPUTATION.
THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH
OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIA
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BILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS
AND/OR OMISSIONS.
SOME STATES (COUNTRIES AND PROVINCES) DO NOT AL
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LOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO YOU.
GENERAL
No Rabbit Air reseller, agent, or employee is authorized to
make any modification, extension, or addition to this War
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ranty. If any term is held to be illegal or unenforceable, the
legality or enforceability of the remaining terms shall not
be affected or impaired. This warranty is governed by and
construed under the laws of the State of California, and you
hereby consent to the exclusive jurisdiction of the state
courts in Los Angeles County, California. Rabbit Air or its
successor in title is the warrantor under this Warranty. Any
future claims regarding your Rabbit Air Product is governed
by this Warranty. However, Rabbit Air reserves the right,
as a general matter, to change its warranty policies. If you
make any future purchases of Rabbit Air Products,
those products may be governed by different warranty
policies.
ADDITIONAL INFORMATION
Visit www.rabbitair.com to learn more, or speak with a
Rabbit Air Consultant at 1.888.866.8862, 24 hours a day.
