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1. Check if sensor is being “tricked” by 

reflected light. If lights shine or reflect 
into the photocell, (located behind the 
lens), the unit will go on briefly and 
turn off thinking it is daytime.

Problem:

 Lights reflect into photocell 

or lights shine directly into photocell.

Solution: 

Adjust Photocell Control 

slightly clockwise, toward the sun 
symbol. This allows the sensor to 
function in brighter ambient light 
conditions. Alternatively, move the 
lights or mask the lens in the direction 
of the lights or reflections. If the 
problem persists, it may be necessary 
to increase the lenth of the sun shield 
over the sensor using weatherproof 
tabe or some other material.

2. Check if “R” lamps, “A” lamps or self-

ballasted PL lamps are being used in 
a non-enclosed lampholder that can 
be “seen” by the sensor. If so, switch 
to reflector PAR floodlight lamps or 
Quartz floods so the sensor is not 
affected by stray light. If using PAR 
floodlights, consider using lower 
wattage, energy saving lamps.

Self ballasted compact fluorescent 
lamps may cause the sensor to cycle 
on and off.

Technical Tips:

Lights Do Not Turn On

Lights Turn Off

Too Quickly

1. Check that lamps and fixtures work. 

Compare wiring to the Wiring 

Diagram in this manual. Check that 

the power is on.

2. If installing during daylight, remember 

that the sensor will provide a 3 minute 

Test Period after power is turned on. 

After 3 minutes, the sensor will switch 

to Automatic Mode and will not 

work during daylight if the Photocell 

Control is turned to or near the night 

only position (fully counter clockwise 

to the moon symbol). 
If you require another 3 minute Test 

Period, turn the power off for at least 

10 seconds and back on again.
If you require the sensor to operate 

both in low level light and at night, 

turn the Photocell Control knob 

clockwise to the sun symbol.

3. Check that lights from other sources, 

such as adjacent porch lights, garden 

lights, streetlights or lights from inside 

the house are not in the sensor’s view. 

See #1 under “Lights Turn Off Too 

Quickly”.

4. Was sensor wired hot? If so, circuitry 

may have been damaged.

5. If sensor is painted, make sure there is 

no paint on the lens and that the lens 

paint mask is removed.

5.Make sure lights are not visible from or 

reflecting back into sensor. Check for 
white or reflective surfaces close to the 
sensor.

Solution: 

Aim sensor away from lights 

and reflective objects or mask the 
lens in the direction of the light or 
reflection.

 

 

6. Heavy rain, snow or high winds may 

activate the sensor occasionally.

Solution: 

Reduce sensitivity control 

settings, mount in a more protected 
area and/or mask the lens if this is a 
constant problem.

7. Make sure sensor is not aimed within 

30’ of a road or sidewalk. Passing cars 
will activate sensor. 
 
 
 
 
 
 

Solution: 

Mask the top of the lens to 

reduce Detection Pattern Length.

8. Self ballasted PL lamps may cause 

cycling (on-off).

9. Check solutions 1, 2, 3, 5 & 6 under 

“Lights Do Not Turn Off” (Pg. 10).

1.  Make sure the sensor is installed 

on its own dedicated circuit free of 
motor loads such as HVAC equipment, 
kitchen appliances or garage door 
openers.

2.  It is not recommended to wire sensors 

in parallel. More than one sensor 
wired together makes them difficult 
to troubleshoot. Disconnect multiple 
sensors and test separately.

3.  Keep all people completely out of the 

detection pattern to make sure the 
sensor is not detecting them.

4.  Make sure sensor is located below and 

as far as possible from its lights. Heat 
from the lights may trigger the sensor.

 

 
 
 
 

Solution: 

Move sensor below and 

away from the lights.

Technical Tips:

Lights Turn On and Off Incorrectly

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Summary of Contents for SMSBULLET2X12

Page 1: ...Installation Manual SMARTBULLET SMSBULLET2X12 1...

Page 2: ...ecision molded Lexan Color Matched Lens Dark lens with black units White lens with white units Surge Protection Withstands up to 3000 Volts Manual Override Double flip wall switch logic prevents activ...

Page 3: ...ree Hanging Hook to hold the CU4 Plate during wiring 3 Bring power leads and BULLET12 head leads into Junction Box 4 Strip off atleast 1 2 of insulation from all leads and insert through openings in M...

Page 4: ...tivity and Photocell adjusted TimeControl Sets the time that lights will remain on after the Detection Zone is vacated from approximately 5 seconds to 15 minutes Use the adjustment tool provided to tu...

Page 5: ...Pattern The sensor has a Double Look Down Lens with one Look Out zone and two Look Down zones for excellent detection both at long and close range Detection extends out a maximum of 30 feet and is 18...

Page 6: ...lights 1 Make sure sensor is not aimed at something that would move or change temperature such as waving branches water air conditioners windows or heating vents even on neighboring property You can t...

Page 7: ...ire the sensor to operate both in low level light and at night turn the Photocell Control knob clockwise to the sun symbol 3 Check that lights from other sources such as adjacent porch lights garden l...

Page 8: ...roduct was purchased by the contractor or end user from an authorized RAB distributor who purchased the product directly from RAB and from no other source b if the product has been installed the entir...

Page 9: ...roduct Help Tech Help Line Call our experts 888 RAB 1000 2014 RAB LIGHTING Inc Northvale New Jersey 07647 USA rabweb com Visit our website for product info email Answered promptly sales rabweb com SMS...

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