R.V.R. Elettronica TX20000U-KLC, User'S & Technical Manual

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ELETTRONICA
TX20000U-KLC
User & Technical Manual
Rev. 2.0 14/05/2015
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Any product of R.V.R. Elettronica is covered by a 24 (twenty four) month warranty.
For components like tubes for power amplifiers, the original manufacturer’s warranty applies.
R.V.R. Elettronica S.p.A. extends to the original end-user purchaser all manufacturers
warranties which are transferable and all claims are to be made directly to R.V.R. per
indicated procedures.
Warranty shall not include:
1 You damn that are verified each other during the consignment of the machine to
the R.V.R. for possible reparations;
2 Any unauthorized repair/modification;
3 Incidental/consequential damages as a result of any defect;
4 Nominal non-incidental defects
5 Re-shipment costs or insurance of the unit or replacement units/parts
Any damage to the goods must be reported to the carrier in writing on the shipment receipt.
Any discrepancy or damage discovered subsequent to delivery, shall be reported to R.V.R.
Elettronica within 5 (five) days from delivery date.
To claim your rights under this warranty, you should follow this procedure:
2. Warranty
Contact the dealer or distributor where you purchased the unit. Describe the problem and,
so that a possible easy solution can be detected.
Dealers and Distributors are supplied with all the information about problems that may oc-
cur and usually they can repair the unit quicker than what the manufacturer could do. Very
often installing errors are discovered by dealers.
If your dealer cannot help you, contact R.V.R. Elettronica and explain the problem. If it is
decided to return the unit to the factory, R.V.R. Elettronica will mail you a regular authori-
zation with all the necessary instructions to send back the goods.
When you receive the authorization, you can return the unit. Pack it carefully for the
shipment, preferably using the original packing and seal the package perfectly. The custo-
mer always assumes the risks of loss (i.e., R.V.R. is never responsible for damage or loss),
until the package reaches R.V.R. premises. For this reason, we suggest you to insure the
goods for the whole value. Shipment must be effected C.I.F. (PREPAID) to the address
specified by R.V.R.’s service manager on the authorization
DO NOT RETURN UNITS WITHOUT OUR AUTHORIZATION AS THEY WILL BE
REFUSED
Be sure to enclose a written technical report where mention all the problems found and a
copy of your original invoice establishing the starting date of the warranty.
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