R.V.R. Elettronica PTX-LCD, User Manual

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PTX-LCD
3 / 58 User Manual Rev. 2.3 - 18/07/07
2. Warranty
The guarantee, which is for 24 (twentyfour) months, is valid for any R.V.R. Elettronica
product.
On components such as tubes for final amplifiers, the manufacturer’s guarantee
applies.
R.V.R. Elettronica extends all transferable original guarantees to its own products.
To ensure that servicing is carried out properly and as fast as possible, the work
shall be handled by R.V.R. Elettronica; any claims should be sent directly to R.V.R.
Elettronica, in accordance with the defined procedures.
The warranty does not include:
1 damage while the equipment is being shipped to R.V.R. for repairs;
2 any unauthorized modification or repair;
3 accidental damage, or damage not due to defects in the equipment;
4 nominal damage not accidental;
5 shipping the equipment and insuring it, and replacement of parts or units.
Any damage to the equipment caused during shipment must be reported to the
transporters and notified in writing on the forwarding receipt.
Any difference or damage discovered after delivery must be reported to R.V.R.
Elettronica within 5 (five) days from the delivery date.
To take advantage of the guarantee, adopt the following procedure:
1 Contact the retailer or dealer where you bought the equipment; describe the
problem or fault to check if there is a simple solution.
Retailers and Distributors can provide full information on the problems that
occur most frequently; they can normally repair the equipment much faster
than the manufacturer
2 If your dealer cannot help you, contact R.V.R. Elettronica and describe the
problem to them; if necessary, you will be sent authorization with the necessary
instructions;
3 When you have received authorisation, return the equipment carriage paid to
the address specified.
Pack it carefully, if possible in the original packing, and seal the package.
Do not return the machine without prior authorization, otherwise it may be returned
to you
4 Quote the machine’s type, model and serial number; attach a written technical
diagnosis listing all the problems and faults encountered, and enclose a copy
of the invoice.