Trouble Shooting
Should your mover fail to operate, please check the following:
Unit fails to operate, does not function at all:
Make sure that the Battery Power Isolation Switch is turned on.
Is the Remote Control Handset ‘paired’ with the Control Unit? To ‘pair’ the Handset and Control Unit please follow the
procedure detailed in the section ‘Before First Use - Pairing the Handset & Control Unit(s)’ regarding the Reset Button
(Fig.3A).
Check the batteries of the remote control. If empty, renew using three new ‘AAA’ 1.5V batteries.
Caravan battery could be empty. Check electronics box (Blue LED is on and Red LED is flashing twice slowly). If
empty, recharge completely or renew caravan battery before taking any further action.
Advice on battery voltage: Even though batteries are rated at 12V, a fully charged battery will provide a charge
nearer to 13V. A voltimeter reading of 12.7V or higher means that the battery is 100% charged, 12.5V is three quarters
charged and 12.4V can mean your battery is only 50% charged. The caravan mover needs at least 12.5V to function
correctly.
Caravan battery could be overloaded. Check electronics box (Blue LED is on and Red LED is flashing continuously).
Check your charging equipment and try to discharge the battery by connecting/using a light or other load. If this does
not give any result, renew caravan battery before taking any further action.
Check the cable-connection between the caravan battery and the control unit.
Check the distance between the remote control and the caravan is not more than 5 metres. If there is no signal
between
the remote control and the control unit, the mover will not function at all, even though the LED on the remote control is
on.
All error messages will reset automatically after 40 seconds. If this does not occur, reset the mover by switching off
the mover via the isolator switch for at least 10 seconds and turn it on again. Then re-establish the connection with
the remote control (by pressing the power button on the handset twice within 1 second).
Unit fails to operate or moves intermittently:
Check the battery of the remote control. If empty, renew using three new ‘AAA’ 1.5V batteries.
Caravan battery could be empty. Check electronics box (Blue LED is on and Red LED is flashing twice slowly). If
empty, recharge completely or renew caravan battery before taking any further action.
Caravan battery could be low - with the rollers engaged. Check the voltage drop on the caravan battery meter, if this
immediately drops well below 10 volts, charge or renew caravan battery.
Caravan battery could be overloaded. Check electronics box (Blue LED is on and Red LED is flashing continuously).
Check your charging equipment and try to discharge the battery by connecting/using a light or other load. If this does
not give any result, renew caravan battery before taking any further action.
Check the cable-connection between the caravan battery and the control unit.
Badly connected or corroded battery terminals can cause intermittent problems, check battery terminals, clean and
connect again.
Check the distance between the remote control and the caravan is not more than 5 metres. If there is no signal
between the remote control and control box, the mover will not function at all, even though the LED on the remote
control is on.
All error messages will reset automatically after 40 seconds. If this does not occur, reset the mover by switching off
the mover via the isolator switch for at least 10 seconds and turn it on again. Then re-establish the connection with
the remote control (by pressing the power button on the handset twice within 1 second).
