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Chapter 3 Using Your Tape Drive
Power-On Self-Test (POST) Troubleshooting
SDLT 600A Product Manual
51
Table 4 Troubleshooting Chart
Over Temperature
Condition
3
The tape drive has a thermal sensor located in the tape path. This sensor,
which is used to accurately monitor the air temperature in the tape path,
issues a TapeAlert warning at 47 degrees C, and detects an overtemp
condition when the temperature in the tape path reaches 50 degrees C.
When the tape path temperature sensor detects an overtemp condition,
the tape rewinds, unloads, and ejects from the tape drive. (As long as the
tape drive is not mounted in a tape automation library, the tape ejects.)
If the tape drive is mounted in a tape automation library, the data
cartridge rewinds to BOT and unbuckles in preparation for unloading,
but does not automatically eject.
Frequently Asked
Questions
3
For the latest FAQs, go to
www.quantum.com
and click
Knowledgebase/
FAQs
under
Service and Support
.
If…
Then…
You should…
The system does not recognize
the tape drive.
Host computer may not be
configured to recognize the
network.
Configure system to recognize
the tape drive’s ID.
Network/IP parameters may
not be correct.
Configure network/IP
parameters.
Network cable may be loose.
Ensure that the network cable is
fully seated at each connector
end.
The tape drive does not power
on.
No power is reaching the tape
drive.
Check the tape drive’s power
cable connection at the back of
the system.
You are experiencing reduced
drive transfer rates.
Check your operating
environment (host PC) and
cabling.
Update the cable to CAT-5E or
CAT-6. If the problem persists,
please contact customer
support.