StorNext QM1200, QS1200 or QS2400 Base System - Replacing a Drive
April 2015
Quantum Corporation
- 7 -
—
The Drive Power LED is on,
or
the Drive Service Action Required LED is off
– Go to step
—
The Drive Service Action Required LED is on
– The new drive might be defective. Replace it with another
new drive. Go to step
3.
Did this action correct the problem?
—
Yes
– Go to step
.
—
No
– If the problem has not been resolved, contact your Customer and Technical Support representative.
4.
Check the status of all of the trays in the storage array.
5.
Does any component have a Needs Attention status?
—
Yes
– Click the
Recovery Guru
toolbar button in the Array Management Window, and complete the recovery
procedure. If the problem has not been resolved, contact your Customer and Technical Support
representative.
—
No
– Go to step
6.
Remove the antistatic protection.
7.
Gather support data about your updated storage array by using one of these methods:
—
Use the storage management software to collect and save a support bundle of your storage array. From the
Array Management Window, select
Monitor >> Health >> Collect Support Data
. Then name and specify a
location on your system where you want to store the support bundle.
—
Use the CLI to run the
save storageArray supportData
command to gather comprehensive support
data about the storage array. For more information about this command, refer to
Command Line Interface and
Script Commands
. Running this command can temporarily impact performance on your storage array.
NOTE
In cases where the drive is bypassed, reconstruction does not occur automatically. The drive does,
however, blink as the system recognizes the drive and DACstore is read.
