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8 - Replacing Controller Canisters in the E5660 Controller-Drive Tray to Update HICs

13.If you are upgrading to 56 Gb/s InfiniBand, perform the steps from the 

InfiniBand Configuration and Provisioning

for Linux® Express Guide

 to configure your storage array to use the iSCSI Extensions for RDMA (iSER) protocol.

InfiniBand connections at 40 Gb/s might use the SCSI RDMA protocol (SRP). When you upgrade to 56 Gb/s

InfiniBand connections, your storage array configuration must be set to use the iSER protocol.

14.If your controller upgrade involves a protocol change (for example, Fibre Channel to iSCSI), and you already

have hosts defined for your storage array, perform the following steps to associate the new host ports with your

hosts:
a. In the Array Management Window, select the 

Host Mappings

 tab.

b. From the 

Storage Array

 tree on the left of the window, select the host to associate with a port.

c. From the Array Management Window toolbar, select 

Host Mappings

 > 

Manage Host Port Identifiers

.

d. To update the host port identifier information associated with each host, replace the host port IDs from the old

host adapters with the new host port IDs for the new host adapter.

e. Repeat step d for each host.

15.Gather support data about your updated storage array by using one of these methods:

Use the storage management software to collect and save a support bundle of your storage array. From the

Array Management Window toolbar, select 

Monitor 

 > 

Health 

 > 

Collect Support Data Manually

. Then

name and specify a location on your system where you want to store the support bundle.
Use the CLI to run the 

save storageArray supportData 

command to gather comprehensive support

data about the storage array.

For more information about the CLI command, refer to the current version of the 

Command Line Interface and

Script Commands Programming Guide

.

NOTE  

Gathering support data can temporarily impact performance on your storage array.

16.Perform the following steps to open a non-technical case with NetApp Technical Support. This action alerts

NetApp Technical Support to the changes that you made to the configuration of your storage array.
a. Get the serial number of the controller-drive tray that you recorded in 

Preparing to Replace the Controllers

.

b. Go to the NetApp support site at 

mysupport.netapp.com/eservice/assistant

.

c. If the 

Login

 page appears, enter your username and password, and select 

Login

.

The 

Give Us Feedback

 page opens.

d. Select 

Product Registration

 from the drop-down list under 

Category 1

.

e. Enter the following text in the 

Comments 

text box, substituting the serial number of your controller-drive tray

for 

serial number

:

Please create alert against Serial Number: serial number. The alert name should

be “E-Series Upgrade”. The alert text should read as follows:

“Attention: The controllers in this system have been upgraded from the original

configuration. Verify the controller configuration before ordering replacement

controllers and notify dispatch that the system has been upgraded.”

f. Click the 

Submit

 button at the bottom of the form.

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Summary of Contents for StorNext QD7000

Page 1: ...Upgrading Host Interface Cards StorNext QD7000 Firmware 8 30 xx xx 6 68564 01 Rev A...

Page 2: ...iolation of the law TRADEMARK STATEMENT Artico Be Certain and the Q brackets design DLT DXi DXi Accent DXi V1000 DXi V2000 DXi V4000 DXiV Series FlexTier Lattus the Q logo the Q Quantum logo Q Cloud Q...

Page 3: ...only Refer to the NetApp to Quantum Naming Decoder section for additional information This section provides the following information Audience Prerequisites NetApp to Quantum Naming Decoder Product Sa...

Page 4: ...uantum storage naming conventions Table 1 Product Nomenclature E Series NetApp Product Quantum Storage Description Controller Drive Tray Base System Quantum uses Base System when referring to a drive...

Page 5: ...DE6600 4U drive enclosure with E5400 RAID controllers Quantum StorNext QD6000 E5424 DE5600 24 drive 2U drive enclosure Code Name Camden with E5400 RAID controllers Quantum StorNext QS2400 E5412 DE1600...

Page 6: ...umes all risk in this aspect This unit is engineered and manufactured to meet all safety and regulatory requirements Be aware that improper use may result in bodily injury damage to the equipment or i...

Page 7: ...on about contacting Quantum including Quantum office locations go to http www quantum com aboutus contactus index aspx Comments To provide comments or feedback about this document or about other Quant...

Page 8: ...support eSupport Submit online service requests update contact information add attachments and receive status updates via email Online Service accounts are free from Quantum That account can also be u...

Page 9: ...his procedure you will need antistatic protection and one or two new controller canisters Depending on your new host interface you might need new host bus adapters HBAs host channel adapters HCAs swit...

Page 10: ...he following steps to record the serial number for your storage array a In the EMW tree view double click your storage array The AMW opens b In the Summary tab of the AMW click the View Storage Array...

Page 11: ...ENTION Possible hardware damage To prevent electrostatic discharge damage to the tray use proper antistatic protection when handling tray components 1 Put on antistatic protection ATTENTION Potential...

Page 12: ...drive tray Figure 1 Removing and Replacing a Controller Canister 1 Release Levers 2 Controller Canister c Set the controller canister on a flat static free surface with the release levers up 6 Remove...

Page 13: ...Tab c Remove the controller battery by sliding it towards the rear of the controller canister 7 For a duplex controller drive tray repeat step 5 through step 6 for controller B Installing a Controlle...

Page 14: ...nsceivers that you removed from your old controller canister See Table 1 for details about cabling requirements 9 Connect all host cables between the controller canister and the hosts or the switches...

Page 15: ...LED Amber 3 Seven Segment Display 4 Host Link 1 Service Action Required LED Amber 5 Host Link 2 Service Action Required LED Amber 6 Host Link 3 Service Action Required LED Amber 7 Host Link 4 Service...

Page 16: ...I to run the save storageArray supportData command to gather comprehensive support data about the storage array For more information about the CLI command refer to the current version of the Command L...

Page 17: ...h A complete and current list of other IBM trademarks is available on the web at http www ibm com legal copytrade shtml Apple is a registered trademark and QuickTime is a trademark of Apple Inc in the...

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