Quantum DXi4701, User Manual

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Appendix B: Troubleshooting
Common Problems and Solutions
Quantum DXi4701 User’s Guide 403
Checking Hardware
Status
The Hardware page allows you to view information about the hardware
components of the DXi4701. You can view the overall status of the node
as well as detailed status information for components such as the
system board, Fibre Channel adapters, network ports and storage
arrays.
To access the
Hardware page, click the Status menu, and then click the
Hardware tab.
For information about using the Status page, see Hardware on
page 166.
Downloading a System
Diagnostics File
The System Diag File page allows you to generate and download a
system diagnostics file. This file contains the diagnostic logs for all of
the system components.
To access the
System Diag File page, on the Diagnostics page, click the
System Diag File tab.
For information about downloading the system diagnostics file, see
System Diag File on page 360.
Common Problems and Solutions
The troubleshooting information in this section covers the following
topics:
• Start-up Problems
• Hardware Problems
• Ethernet Network Problems
• Replication Problems
• Temperature Problems
Start-up Problems
Table 15 describes problems that can occur during system start-up.