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Owner’s Manual

                                                        Quantum  Energy  Technologies 

 

Section 8: WARRANTY CERTIFICATE

 

QUANTUM HOT WATER UNIT

 

MANUFACTURED BY QUANTUM ENERGY TECHNOLOGIES PTY LTD

 

Terms Of Warranty

 

QUANTUM ENERGY TECHNOLOGIES PTY LTD (the Company) WARRANTS    “THIS QUANTUM ENERGY 

SYSTEM” (the unit) against faulty workmanship, materials and defects in manufacturing as here in after provided: - 

1.    Storage tank integral with condenser coil: - Warranted for a period of five (5) years from the date of installation 

2.  Refrigeration pipe work, refrigeration valves, compressor, fan coil and motor, electrical components including 

thermostats, digital controller, solenoids, wiring and controls: - warranted for a period of two (2) years from date of 
installation. Plumbing valves supplied with the unit are covered by their respective manufacturers warranties. 

3.  Labour, delivery and / or transportation: - Where the Company considers it necessary to repair or replace any 

component part covered by the warranty, the consequential labour, delivery and / or transportation services will be 
provided free of charge to the owner within a fifty-kilometre radius from where the unit was purchased. Customers 
outside this area will be subject to freight and traveling charges incurred by the service agent carrying out the work. 
The date and time of the commencement of such warranty work will be at the discretion of the Company. Quantum 
does not warrant that such repair work will take place within any particular period. A call out fee applies to any 
warranty calls made outside normal QUANTUM business hours. 

The Company’s liability under this warranty shall be limited to the free replacement or repair of any defective 
component parts of the unit and shall not cover any consequential loss or damage arising out of any such defect. 

THE WARRANTY SHALL NOT APPLY IN ANY OF THE FOLLOWING EVENTS: 

1.    The unit is installed by an non registered Plumber with inadequate technical skills or training to perform the task; 
2.    The installer does not issue a Plumber’s Certificate of Compliance in the State of Victoria. 

(State Rebate’s in Victoria will not be paid unless a Certificate of Compliance number is provided). 

3.    Where alterations, addition or repairs to the unit are carried out by persons unauthorized by the Company; 
4.    Accident or in the opinion of the Company, misuse and / or abuse of the unit; 
5.   Where the anode has not been periodically replaced in accordance with the directions in this Owner’s Manual or 

where in the opinion of the Company, it has been incorrectly replaced; 

6.    Where the loss or damage is, in the opinion of the Company, due to the failure to install, operate and / or maintain 

the unit in accordance with any of the directions contained in this Owner’s Manual. 

THIS WARRANTY DOES NOT COVER LOSS OR DAMAGE TO THE UNIT OCCASIONED BY ANY OF THE 

FOLLOWING PERILS: - 

1.    RIOT, CIVIL COMMOTION OR ANY CONSEQUENCE OF WAR OR INVASION; 

2.  ACTS OF GOD; 

3.  THEFT OR LARCENY. 

IMPORTANT

 

This warranty is in addition to all other rights and remedies available to the consumer under the Trade Practices Act 1974 as 
amended and other relevant State and Territory laws and shall not be taken as applying to exclude, restrict or modify such rights or 
remedies in any manner whatsoever. 
 
Where the unit is of a kind not ordinarily acquired for personal, domestic or household use, then the liability of the Company for 
beach of any condition or warranty implied by the aforementioned statues (other than a condition or warranty implied by Section 69 
of the Trade Practices Act or any corresponding Section on any other enactment in any State or Territory for the time being enforced) 
is limited to any one or more of the following as the Company decides: - 
 

1.   

The replacement of the unit or the supply of an equivalent unit; 

2.   

The repair of the unit; 

3.   

The payment of the cost of replacing the unit or of acquiring an equivalent unit; 

4.   

The payment of the cost of having the unit replaced 

 

Document number: QDC0030PD-11                                                                                                  Page 21 of 40 

Summary of Contents for 270-11AC3-134

Page 1: ...0 Including Installation Instructions And Warranty Information TO SUIT HEAT PUMP STORAGE WATER HEATER MODELS Compact 150 08ACW 134 270 11AC3 134 340 11AC3 134 340 17ACW 134 Titan Split 340TIH 134 FOR...

Page 2: ...cation 7 3a 2 Corrosion Protection 8 3b Air Flow 8 3c Evaporator Drain 8 3d Pressure Temperature Relief Valve PTR 8 3e Expansion Control Valve ECV 8 3f Cold Water Connection 9 3g Pressure Reducing Val...

Page 3: ...Service By Authorized Personnel Only 17 6f 3 Access Removal Of Sacrificial Anode 17 6f 4 Flushing Of Water Tank 18 6f 5 Refrigeration Thermostat Servicing 18 Section 7 RECOGNITION OF ABNORMAL OPERATIO...

Page 4: ...ge Or Overcharge Of Refrigerant 34 A 6 Water Temperature Condensing Pressure Amperage R134a Units 34 A 7 Suction Pressure R134a Units 34 A 8 Signs Of Correct Charge 35 A 9 Signs Of Undercharge 35 A 10...

Page 5: ...tate Territory Postcode Date of Purchase Purchased From Model Serial Number Date of Manufacture Details on Data Plate on water heater 1b Installer s Details Date of Installation Installer s Name Addre...

Page 6: ...hat is forced through it by means of the fan The Compact design is installed like a conventional electric water heater i e the electrical and plumbing is completed in the same manner There is also a S...

Page 7: ...ilding heating 3a 1 Location The water heater should be located as close as possible to the most frequently used hot water outlets Adequate access must be made for service to the evaporator water temp...

Page 8: ...flow from the evaporator drain If allowed to simply flow out of the outlet this water may pool below the unit and can cause problems to both the water heater and area around it The evaporator drain on...

Page 9: ...34a refrigerant used has a boiling point of 26 C so there is no risk of damage to the heat pump from frost Performance may be reduced in very low temperatures but the system will not be damaged by suc...

Page 10: ...at least 18 hours per day The fitted power cord is not to be removed this cord should be connected with the building wiring in an On Off switch enclosure or Junction Box Faulty wiring may void the wa...

Page 11: ...9 5mm 5 8 Inch 15 9mm When the evaporator is below the tank level on the Titan model use 12 7mm 1 2 outlet tube 3o Caution Regarding Drilling Metal Jacket This is extremely important and MUST be adhe...

Page 12: ...an to face out Water Connections 15 32 200 mm Min PTR Valve NOTE Front Access If installing multiple Compact units the orientation of the tank will need to be at 90 to the normal arrangement so that t...

Page 13: ...echnologies Figure 2 Installation Diagram Split Systems Document number QDC0030PD 11 Page 13 of 40 Power Connection Water Connections 35 32 100 mm Min 200 mm iM n Wall PTR Valve Front Access Tank Orie...

Page 14: ...but unused for two weeks or more a quantity of hydrogen gas which is highly flammable may accumulate in the top of the water cylinder To dissipate this gas safely it is recommended that a hot tap be...

Page 15: ...the skin of the water tank The Quantum tank is a patented design and in fact forms the condenser of the unit i e it is the hot side of the refrigeration circuit The coils wound around the outside wall...

Page 16: ...vice By Owner To be carried out every six months Operate the Pressure Temperature relief valve for approximately 10 seconds by activating the release mechanism on the valve to ensure water is released...

Page 17: ...gies for your nearest distributor or service contractor Our website www quantumenergy com au also provides an up to date list of Quantum distributors 6f 3 Access Removal Of Sacrificial Anode The anode...

Page 18: ...raining a non metallic rod may be inserted through the open cold water inlet and used to break up any sludge and assist in its removal 6 Care should be exercised during this procedure so as not to dam...

Page 19: ...the switchboard is on Are all circuit breakers on If on Off Peak is the meter switching on when it should Note if the system is connected to any form of Off Peak running out of hot water can be quite...

Page 20: ...5 Have any new appliances been installed that might be using the extra power 6 If there are no water leakages around the building and no excessive usage of hot water yet electricity bills are higher t...

Page 21: ...Plumber with inadequate technical skills or training to perform the task 2 The installer does not issue a Plumber s Certificate of Compliance in the State of Victoria State Rebate s in Victoria will...

Page 22: ...e to changes in requirements Relocation of equipment due to complaints of noise level or inappropriate location No responsibility shall be accepted for damage to the system or property if it is found...

Page 23: ...umber Of Panels Power Input Watts Nominal Capacity Lt 150 08ACW 134 100 250 1650 1620 975 N A 680 125 270 11AC3 134 135 405 1850 1900 1190 N A 1006 250 340 11AC3 134 170 510 1850 2200 1490 N A 1006 31...

Page 24: ...Page 24 of 40 635 400 500 3 8 Discharge Line 5 8 Suction Line 660 Air Flow Refrigeration Connection Power Cable 100 110 50 40 150 A qualified refrigeration technician must install the Split Air model...

Page 25: ...reset of the system if required i e after a 105 Thermal Trip Turning power off to the system them back on will also reset it 10a 2 UP BUTTON a This key becomes operational after entering the settings...

Page 26: ...ure 55 to 98 adjustable Factory setting 75 F08 De ice de activation temperature 1 to 15 adjustable Factory setting 8 C 5 De icing temperature setting 9 to 1 Factory setting 5 10b 3 Third Level Press U...

Page 27: ...liquid injection will be activated If the compressor temperature Axx goes above 95 2nd Level H95 the compressor will be de activated and the error code E05 will be displayed When the compressor tempe...

Page 28: ...Owner s Manual Quantum Energy Technologies Figure 5 Layout Of Digital Controller Programming Buttons Document number QDC0030PD 11 Page 28 of 40 LCD Display Up Button Set Button Down Button...

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Page 31: ...ompressor if found SC 3 Faulty incorrect capacitor Check capacitor operation if compressor will not start Replace faulty or wrong capacitor 4 Compressor Seized Compressor will not start draws high cur...

Page 32: ...for faulty parts or blocked capillary etc Check super heat setting on TX valve and TX valve operation Check for refrigerant over charge compressor winding resistance or mechanical fault in the compres...

Page 33: ...4 Frozen evaporator a Malfunction of de ice system or persistent cold weather resulting in poor performance of the fin coil evaporator b Blocked evaporator c Restricted airflow a Repair or replace de...

Page 34: ...a Units Water Temperature Approx Discharge Gauge Pressure Nominal Current Draw varies with evaporating temperature In Tank kPa PSI 800 Watt Compressor Code RE165VHAMC 1100 Watt Compressor Code RE231VH...

Page 35: ...rge When bubbles through the sight glass persist for a significant time or repeat frequently then it is a sign of refrigerant undercharge This can be confirmed by a low current draw together with low...

Page 36: ...Capacitor 30 F 10 5 370 VAC 30 F 10 5 370 VAC 60 F 0 15 400 VAC Rated power supply 220 240VAC 50Hz 220 240VAC 50Hz 220 240VAC 50Hz Rated circuit breaker 1 15A 1 15A 1 15A De ice control setting On 5 O...

Page 37: ...Tray Installed Yes No Plumbing kPa kPa Power Supply Rating C B Rating Connection Tariff Std OP1 OP2 Electrical A A Fan Coil Evaporator Location i e Roof Wall Evaporator Ventilation Good Poor Total Duc...

Page 38: ...Owner Manual Quantum Energy Technologies BLANK PAGE Document number QDC0030PD 11 Page 38 of 40...

Page 39: ...Owner Manual Quantum Energy Technologies NOTES Owner s Use Document number QDC0030PD 11 Page 39 of 40...

Page 40: ...NSW 2015 Phone 02 4953 9888 Fax 02 4953 9887 A B N 88 095 959 327 NOTE Every care has been taken to ensure the accuracy in preparing this publication No liability can be accepted for any consequences...

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