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SOFTPRO INSTALLATION GUIDE 

 

 

©2020 Quality Water Treatment. All rights reserved.   

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BEFORE INSTALLATION 

 

All government codes and regulations governing the installation of these devices must be observed. 

Check your water hardness.  

WARNING! ELECTRICAL SHOCK HAZARD! UNPLUG THE UNIT BEFORE REMOVING THE COVER OR ACCESSING ANY 
INTERNAL CONTROL PARTS. 

CAUTION! The unit should be depressurized before installing or replacing media. 

 

METAL PIPES - GROUNDING NOTE:  

If the ground from the electrical panel or breaker box to the water meter or underground copper pipe is tied to the 
copper water lines and these lines are cut during installation of the Noryl bypass valve and/or poly pipe, an approved 
grounding strap must be used between the two lines that have been cut in order to maintain continuity. The length of 
the grounding strap will depend upon the number of units being installed and/or the amount of copper pipe being 
replaced with plastic pipe. 

In all cases where metal pipe was originally used and is later interrupted by poly pipe or the Noryl bypass valve or by 
physical separation, an approved ground clamp with no less than #6 copper conductor must be used for continuity, to 
maintain proper metallic pipe bonding. 

CAUTION:

  If the plumbing system is used as the ground leg of the electric supply, continuity should be 

maintained by installing ground straps around any non-conductive plastic piping used in installation. Check your 
local electrical code for the correct clamp. 

WATER CONDITIONS FOR OPERATION 

 

The water should be free of hydrogen sulphide, a dissolved gas with a characteristic smell of rotten 
eggs. If present, it can coat the catalytic surface of the media and interfere with the process. The gas 
should be removed through adequate pre-treatment. 

 

The water should be free of hydrocarbons, oils, and lubricants. If present, they can coat the catalytic 
surface of the media and interfere with the process. Remove through adequate pre-treatment. 

 

The water should contain less than 1 mg/l of phosphates. Phosphates sequester dissolved hardness 
molecules preventing them from forming crystals and may coat the catalytic media surface and 
interfere with the process. 

 

The copper level in the water supply should be below the MCL of 1.3mg/L. If copper is present above 
this level, it can attach to the surface of the catalytic media and interfere with the process. 

 

 

LOCATE WATER CONDITIONING EQUIPMENT CORRECTLY 

Summary of Contents for SoftPro

Page 1: ...SOFTPRO INSTALLATION GUIDE 2020 Quality Water Treatment All rights reserved 2 Brought to you by SOFTPRO NATURALSOFT SALT FREE SOFTENER CONDITIONER INSTALLATION GUIDE CITY WATER...

Page 2: ...between 40 F and 110 F 4 C 43 C Do not use this water Softener on hot water supplies Do not install this unit where it may be exposed to wet weather direct sunlight or temperatures outside of the ran...

Page 3: ...n Also called ferrous or clear water iron This type of iron can be removed from the water by the same ion exchange principle that removes the hardness elements calcium and magnesium Dissolved iron is...

Page 4: ...mp with no less than 6 copper conductor must be used for continuity to maintain proper metallic pipe bonding CAUTION If the plumbing system is used as the ground leg of the electric supply continuity...

Page 5: ...errupt the continuity of the plumbing system As a result any errant electricity from improperly grounded appliances downstream or potential galvanic activity in the plumbing system can no longer groun...

Page 6: ...terial Additional Parts Required Teflon Tape For optional but recommended hose bib for treated soft water access hose bib T fitting and applicable plumbing fittings For optional whole house carbon fil...

Page 7: ...r of the boxes take pictures of the boxes and or video of the damage before unpacking them Just because boxes are damaged does not mean the system is damaged we make sure they are protected 3 After un...

Page 8: ...SOFTPRO INSTALLATION GUIDE 2020 Quality Water Treatment All rights reserved 2 NOTE Mineral tanks are Pre Loaded with media...

Page 9: ...TEM If applicable the following guide is typical of how many common water softeners are removed If you find that your existing setup is unconventional please take pictures and videos to send to our su...

Page 10: ...n drain faster and better 4 Set the bypass valve to the bypass position Bypass valve models vary by manufacturer examples below The bypass valve is located at the rear of the water softener control va...

Page 11: ...no clips then cut the water line pipe as it enters the water softener Use the appropriate cutting tool for the different types of pipes copper PVC PEX CPVC etc 7 Disconnect brine line Disconnect the b...

Page 12: ...com Install will get your new system up and running for you to enjoy fantastic soft water NOTE Tanks are Pre Loaded STEP BY STEP INSTALL VIDEO We highly recommend that everyone refer to our install v...

Page 13: ...ghts reserved 2 OPTIONAL WHOLE HOUSE FILTER 1 Setup the optional Whole House Filter If not purchased skip to the next step ATTENTION The Whole House Carbon Filter is pre loaded with carbon media a Rem...

Page 14: ...all the upper basket to the up flow head c Lower up flow head with upper basket attached over the distributor tube located in the carbon filter tank Only hand tighten the head onto the tank ATTENTION...

Page 15: ...ide of the carbon filter to the INLET side of the water softener valve This will be instructed later Note If tank is not straight lift tank of ground a few inches and tap the bottom of tank on ground...

Page 16: ...all the upper basket to the up flow head g Lower up flow head with upper basket attached over the distributor tube located in the carbon filter tank Only hand tighten the head onto the tank ATTENTION...

Page 17: ...und and the boot allows the tank to stand upright Your Salt free water system is setup and ready to install 2 Shut off the main water supply Close the water main shut off valve to the home if not yet...

Page 18: ...ater i Then very slightly turn open the water main to identify which side is the water supply line Label the water supply side c If a soft water loop does not exist then you will need to install a loo...

Page 19: ...TION GUIDE 2020 Quality Water Treatment All rights reserved 2 b Verify that the water softener valve is in the bypass position The optional treated soft water hose bib is complete 4 Connect the plumbi...

Page 20: ...tep if not applicable i If using Quick Connect hose then connect ii Plumb the filter OUTLET side to the water softener INLET side 1 Use optional Quick Connect hose Filter hose bib is not required 2 If...

Page 21: ...SOFTPRO INSTALLATION GUIDE 2020 Quality Water Treatment All rights reserved 2...

Page 22: ...a faucet in the home or attach a garden hose to the soft water hose bib and turn it on recommended c Run the water until it shows clear i Use a container to view the water clarity This is to remove a...

Page 23: ...s is to remove any media dust air and any plumbing debris before entering the softener system Let the water run until the water shows clear in the container ii Once the water runs clear into the conta...

Page 24: ...ed from the system 3 Rinse the system by reducing the flow rate to a half GPM and run water for One hour this can be achieved by turning one faucet of the way on CLEAN YOUR HOT WATER HEATER Cleaning a...

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