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SOFTPRO INSTALLATION GUIDE 

 

 

©2020 Quality Water Treatment. All rights reserved.   

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READ THIS GUIDE FIRST 

Read this manual thoroughly to become familiar with the device and its capabilities before installing or operating your 

Water Softener. Failure to follow instructions in this manual could result in personal injury or property damage. This 

manual will also help you to get the most out of your Softener.  

 

This system and its installation must comply with state and local regulations. Check with your local public works 

department for plumbing and sanitation codes. In the event the codes conflict with any content in this manual the 

local codes should be followed. For installations in Massachusetts, Massachusetts Plumbing Code 248 CMR shall be 

adhered to. Consult your licensed plumber for installation of this system.  

 

This water Softener is designed to operate on pressures of 30 psi to 125 psi. If the water pressure is higher than the 

maximum, use a pressure reducing valve in the water supply line to the Softener. However, we do not recommend 

pressure above 70 psi for the softener or residential plumbing, anything over 70 psi can cause damage to the seals 

on the softener valve and your plumbing and fixtures.  

 

This unit can operate at temperatures between 40°F and 110°F (4°C - 43°C). Do not use this water Softener on hot 

water supplies.  

 

Do not install this unit where it may be exposed to wet weather, direct sunlight, or temperatures outside of the 

range specified above unless you take precautions to protect it.  

 

Avoid pinched O-rings during installation by applying (provided with install kit) NSF certified lubricant to all seals. 

 

Do not use water that is microbiologically unsafe without adequate disinfection before or after this system.  

 

The manufacturer reserves the right to make product improvements which may deviate from the specifications and 

descriptions stated herein, without obligation to change previously manufactured products or to note the change.  

 

This publication is based on information available when approved for printing. Continuing design refinement could 

cause changes that may not be included in this publication. Quality Water Treatment, Inc. reserves the right to 

change the specifications referred to in this literature at any time, without prior notice. 

 

Contents 

ABOUT HARD WATER .............................................................................................................................................................. 4 

Why Water Gets Hard ..................................................................................................................................................... 4 

BEFORE INSTALLATION ....................................................................................................................................................... 5 

WATER CONDITIONS FOR OPERATION ................................................................................................................................... 5 
GENERAL INSTRUCTIONS ........................................................................................................................................................ 7 

Unpacking and Inspecting Your New System ...................................................................................................................... 7 

Shipment FAQ ................................................................................................................................................................. 8 

REMOVAL OF OLD WATER SOFTENER SYSTEM ..................................................................................................................... 10 
INSTALLING YOUR NEW SALT-FREE SOFTENER ..................................................................................................................... 13 

STEP-BY-STEP INSTALL VIDEO ........................................................................................................................................... 13 
General SALT FREE Water Softener Setup Overview ........................................................................................................ 13 

Optional Whole House Filter ......................................................................................................................................... 14 

Assemble Your SALT FREE Water SYSTEM ........................................................................................................................ 16 

Summary of Contents for SoftPro

Page 1: ...SOFTPRO INSTALLATION GUIDE 2020 Quality Water Treatment All rights reserved 2 Brought to you by SOFTPRO NATURALSOFT SALT FREE SOFTENER CONDITIONER INSTALLATION GUIDE CITY WATER...

Page 2: ...between 40 F and 110 F 4 C 43 C Do not use this water Softener on hot water supplies Do not install this unit where it may be exposed to wet weather direct sunlight or temperatures outside of the ran...

Page 3: ...n Also called ferrous or clear water iron This type of iron can be removed from the water by the same ion exchange principle that removes the hardness elements calcium and magnesium Dissolved iron is...

Page 4: ...mp with no less than 6 copper conductor must be used for continuity to maintain proper metallic pipe bonding CAUTION If the plumbing system is used as the ground leg of the electric supply continuity...

Page 5: ...errupt the continuity of the plumbing system As a result any errant electricity from improperly grounded appliances downstream or potential galvanic activity in the plumbing system can no longer groun...

Page 6: ...terial Additional Parts Required Teflon Tape For optional but recommended hose bib for treated soft water access hose bib T fitting and applicable plumbing fittings For optional whole house carbon fil...

Page 7: ...r of the boxes take pictures of the boxes and or video of the damage before unpacking them Just because boxes are damaged does not mean the system is damaged we make sure they are protected 3 After un...

Page 8: ...SOFTPRO INSTALLATION GUIDE 2020 Quality Water Treatment All rights reserved 2 NOTE Mineral tanks are Pre Loaded with media...

Page 9: ...TEM If applicable the following guide is typical of how many common water softeners are removed If you find that your existing setup is unconventional please take pictures and videos to send to our su...

Page 10: ...n drain faster and better 4 Set the bypass valve to the bypass position Bypass valve models vary by manufacturer examples below The bypass valve is located at the rear of the water softener control va...

Page 11: ...no clips then cut the water line pipe as it enters the water softener Use the appropriate cutting tool for the different types of pipes copper PVC PEX CPVC etc 7 Disconnect brine line Disconnect the b...

Page 12: ...com Install will get your new system up and running for you to enjoy fantastic soft water NOTE Tanks are Pre Loaded STEP BY STEP INSTALL VIDEO We highly recommend that everyone refer to our install v...

Page 13: ...ghts reserved 2 OPTIONAL WHOLE HOUSE FILTER 1 Setup the optional Whole House Filter If not purchased skip to the next step ATTENTION The Whole House Carbon Filter is pre loaded with carbon media a Rem...

Page 14: ...all the upper basket to the up flow head c Lower up flow head with upper basket attached over the distributor tube located in the carbon filter tank Only hand tighten the head onto the tank ATTENTION...

Page 15: ...ide of the carbon filter to the INLET side of the water softener valve This will be instructed later Note If tank is not straight lift tank of ground a few inches and tap the bottom of tank on ground...

Page 16: ...all the upper basket to the up flow head g Lower up flow head with upper basket attached over the distributor tube located in the carbon filter tank Only hand tighten the head onto the tank ATTENTION...

Page 17: ...und and the boot allows the tank to stand upright Your Salt free water system is setup and ready to install 2 Shut off the main water supply Close the water main shut off valve to the home if not yet...

Page 18: ...ater i Then very slightly turn open the water main to identify which side is the water supply line Label the water supply side c If a soft water loop does not exist then you will need to install a loo...

Page 19: ...TION GUIDE 2020 Quality Water Treatment All rights reserved 2 b Verify that the water softener valve is in the bypass position The optional treated soft water hose bib is complete 4 Connect the plumbi...

Page 20: ...tep if not applicable i If using Quick Connect hose then connect ii Plumb the filter OUTLET side to the water softener INLET side 1 Use optional Quick Connect hose Filter hose bib is not required 2 If...

Page 21: ...SOFTPRO INSTALLATION GUIDE 2020 Quality Water Treatment All rights reserved 2...

Page 22: ...a faucet in the home or attach a garden hose to the soft water hose bib and turn it on recommended c Run the water until it shows clear i Use a container to view the water clarity This is to remove a...

Page 23: ...s is to remove any media dust air and any plumbing debris before entering the softener system Let the water run until the water shows clear in the container ii Once the water runs clear into the conta...

Page 24: ...ed from the system 3 Rinse the system by reducing the flow rate to a half GPM and run water for One hour this can be achieved by turning one faucet of the way on CLEAN YOUR HOT WATER HEATER Cleaning a...

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