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SOFTPRO INSTALLATION GUIDE
©2020 Quality Water Treatment. All rights reserved.
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GENERAL INSTRUCTIONS
Below are the installation instructions to get you up and
running in no time. We highly recommend that you
follow along in our simple installation videos.
Typical Install Times:
3 hours for a Handyman/ Plumber
4 hours for DIY
Tools Required:
Flathead Screwdriver
Phillips Head Screwdriver
Tongue-and-Groove Pliers (i.e. Channellock)
Adjustable Wrench
Pipe Cutter or hacksaw (as applicable per pipe
material)
Additional Parts Required:
Teflon Tape
½” ID Teflon Tubing (length to your drain or
drainpipe)
½” Hose Clamp
Drain pipe connection fittings
Additional pipe fittings for rigid drain pipe
connections(optional)
For optional (but recommended) hose bib for
treated soft water access: hose bib, “T” fitting
and applicable plumbing fittings.
For optional whole house carbon filters: hose
bib, “T” fitting and applicable plumbing fittings.
For PVC Pipe:
●
PVC Primer and Glue
For Copper, PEX, and CPVC pipe:
●
Quick Connect Fittings (i.e. Optional Quick-
connect Kit/ Hose or SharkBite fittings)
UNPACKING AND INSPECTING YOUR
NEW SYSTEM
Your new SoftPro water softener system will include the
following items below. Before starting, please check that
you have all the items, and inspect for any possible
damage that may have occurred during shipment. (This
new system may have multiple shipments.)
SHIPMENT FAQ
1.
Is it OK if some items are delivered on its side or
upside-down?
Yes, it is OK.
If your shipment, boxes, or other items are delivered
to you on its side or upside-down, do not be alarmed.
Our team takes additional precautions to ensure that
your new system is properly protected. Simply turn
the shipment or box right-side up and unpack it.
2.
What if there is damage to the exterior of the
shipment or boxes?
We got your back.
If you find visual damage to the
exterior of the boxes, take pictures of the boxes
and/or video of the damage before unpacking them.
Just because boxes are damaged does not mean the
system is damaged, we make sure they are
protected.
3.
After unpacking, what if there is damage to the
valve, tank, or other equipment?
We got you.
If you find visual damage to any of the
parts, please take pictures and/or video of the
damage. Then please immediately send us the
images/ video, and we will get parts shipped to you.
4.
After unpacking, what if there is a missing item?
Easy.
If you are missing a part, please contact us to
help get you set up properly.
Contact Support:
Web link:
https://qualitywatertreatment.com/support
Web link QR Scan Code: