Quality Water Treatment SoftPro Elite CITY WATER Installation Manual Download Page 8

SOFTPRO INSTALLATION GUIDE 

 

 

 

©2020 Quality Water Treatment. All rights reserved.   

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GENERAL INSTRUCTIONS 

Below are the installation instructions to get you up and 
running  in  no  time.  We  highly  recommend  that  you 
follow along in our simple installation videos.  

Typical Install Times:  

 

3 hours for a Handyman/ Plumber 

 

4 hours for DIY 

Tools Required:

 

 

Flathead Screwdriver 

 

Phillips Head Screwdriver 

 

Tongue-and-Groove Pliers (i.e. Channellock) 

 

Adjustable Wrench 

 

Pipe  Cutter  or  hacksaw  (as  applicable  per  pipe 
material) 

Additional Parts Required: 

 

Teflon Tape 

 

½”  ID  Teflon  Tubing  (length  to  your  drain  or 
drainpipe) 

 

½” Hose Clamp 

 

Drain pipe connection fittings 

 

Additional  pipe  fittings  for  rigid  drain  pipe 
connections(optional) 

 

For  optional  (but  recommended)  hose  bib  for 
treated  soft  water  access:  hose  bib,  “T”  fitting 
and applicable plumbing fittings. 

 

For  optional  whole  house  carbon  filters:  hose 
bib, “T” fitting and applicable plumbing fittings. 

For PVC Pipe:  

 

PVC Primer and Glue 

For Copper, PEX, and CPVC pipe: 

 

Quick  Connect  Fittings (i.e.  Optional  Quick-
connect Kit/ Hose or SharkBite fittings) 

UNPACKING AND INSPECTING YOUR 

NEW SYSTEM 

Your new SoftPro water softener system will include the 
following items below. Before starting, please check that 

you  have  all  the  items,  and  inspect  for  any  possible 
damage that may have occurred during shipment. (This 
new system may have multiple shipments.) 

SHIPMENT FAQ 

1.

 

Is it OK if some items are delivered on its side or 
upside-down? 

Yes, it is OK.  

If your shipment, boxes, or other items are delivered 
to you on its side or upside-down, do not be alarmed. 
Our team takes additional precautions to ensure that 
your new system is properly protected. Simply turn 
the shipment or box right-side up and unpack it. 

2.

 

What if there is damage to the exterior of the 
shipment or boxes? 

We got your back.

 If you find visual damage to the 

exterior  of  the  boxes,  take  pictures  of  the  boxes 
and/or video of the damage before unpacking them. 
Just because boxes are damaged does not mean the 
system  is  damaged,  we  make  sure  they  are 
protected.  

3.

 

After unpacking, what if there is damage to the 
valve, tank, or other equipment? 

We got you.

 If you find visual damage to any of the 

parts,  please  take  pictures  and/or  video  of  the 
damage.  Then  please  immediately  send  us  the 
images/ video, and we will get parts shipped to you. 

4.

 

After unpacking, what if there is a missing item? 

Easy.

 If you are missing a part, please contact us to 

help get you set up properly. 

Contact Support:

 

Web link: 

https://qualitywatertreatment.com/support

 

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Summary of Contents for SoftPro Elite CITY WATER

Page 1: ...thousands of happy customers As an industry leading company Quality Water Treatment prides itself on supporting and advising our valued customers on water treatment solutions for over 30 years Your S...

Page 2: ...SOFTPRO INSTALLATION GUIDE 2020 Quality Water Treatment All rights reserved 2 Brought to you by SOFTPRO WATER SOFTENER INSTALLATION GUIDE CITY WATER...

Page 3: ...o not use this water Softener on hot water supplies Do not install this unit where it may be exposed to wet weather direct sunlight or temperatures outside of the range specified above unless you take...

Page 4: ...w System 8 Shipment FAQ 8 Items Included 9 REMOVAL OF OLD WATER SOFTENER SYSTEM 10 INSTALLING YOUR NEW WATER SOFTENER 12 STEP BY STEP INSTALL VIDEO 12 General Water Softener Setup Overview 13 Assemble...

Page 5: ...r will remove larger particles but they may not be washed out in regeneration effectively and will eventually foul the ion exchange resin A filtering treatment will be required to remove this type of...

Page 6: ...ter lines and these lines are cut during installation of the Noryl bypass valve and or poly pipe an approved grounding strap must be used between the two lines that have been cut in order to maintain...

Page 7: ...e softener out of direct sunlight The sun s heat may soften and distort plastic parts 9 Determine the best location for your water Softener bearing in mind the location of your water supply lines drai...

Page 8: ...following items below Before starting please check that you have all the items and inspect for any possible damage that may have occurred during shipment This new system may have multiple shipments SH...

Page 9: ...ad d Upper Basket e Bypass Valve f 1 Connectors qty 2 7 Optional Chlorine Removal KDF 55 a If purchased the Chlorine Removal KDF 55 will be pre installed inside the mineral tank NOTE Small parts are p...

Page 10: ...lp empty the remaining water in the pipes We do not want a flood Helpful tip Open a cold water faucet in the home removing a shower head because it is up high will create a good vacuum so pipes can dr...

Page 11: ...ps then cut the water line pipe as it enters the water softener Use the appropriate cutting tool for the different types of pipes copper PVC PEX CPVC etc STEP 7 Disconnect brine line Disconnect the br...

Page 12: ...s Your new SoftPro Water Softener tank is already fully loaded with the appropriate amount of resin up to 64 000 grain capacity 80 000 Grain Capacity Tanks and larger 80 000 grain capacity and larger...

Page 13: ...he legs into the bottom of the grid plate You will hear a click sound after securing each leg ATTENTION If the plastic tabs are still on the outer sides of the grid plate you will want to break them o...

Page 14: ...the tubing end iii Only hand tighten the brine line nut to the float assembly STEP 2 Setup the optional Whole House Filter If not purchased skip to the next step ATTENTION The Whole House Carbon Filt...

Page 15: ...a latter step after the water softener is set up then plumb the OUTLET side of the carbon filter to the INLET side of the water softener valve This will be instructed later STEP 3 Install the neoprene...

Page 16: ...ocated at the top of the mineral tank with a cap plastic bag or tape b Pour all the resin media that was provided to you into the mineral tank c Uncover the distributor tube d Clean off the interior t...

Page 17: ...he brine line to the control valve a Insert the plastic sleeve this can be found on the thin wire holding the vanilla tag on the brine line elbow Only hand tighten the brine line nut to the elbow fitt...

Page 18: ...ns The drain will need an air gap or open space to breath to prevent the water from backing up Or a pre looped line with a drain line shown in photo below will already have an airgap where the plumber...

Page 19: ...he old water softener place a bucket to catch the water i Then very slightly turn open the water main to identify which side is the water supply line Label the water supply side c If a soft water loop...

Page 20: ...ed soft water line connects to the OUTLET side of the softener bypass valve iii Directly push the quick connect hose ends into the bypass valve e For the optional Whole House Filter Installation if ap...

Page 21: ...b a hose bib with T fitting in between the line from the filter and softener valves ii Verify that the water softener and filter bypass valve is in the bypass position e Plumb the appropriate water li...

Page 22: ...water run until the water shows clear in the container ii Once the water runs clear into the container turn off the bleed hose bib ATTENTION Check the water inside of the container for clarity STEP 16...

Page 23: ...water to the brine tank STEP 18 Add salt to the brine tank a Add two 40 lbs bags of rock salt 80 lbs total Pellets are preferred but extra coarse salt is acceptable STEP 19 Plug your control valve pow...

Page 24: ...E 1 Press MENU to display Date and Time settings If already highlighted skip to next step 2 Press SET to enter the Date and time 3 Use the UP and DOWN arrows to select the appropriate Date Month Year...

Page 25: ...f needed Notes on Iron Removal Application If NOT using an iron filter please see the following If using your water softener to additionally remove iron from your water then add 3 GPG s to your total...

Page 26: ...nu 3 Press SET 4 Press DOWN arrow until you get Advanced Menu 5 Press SET till it beeps 6 Press DOWN arrow to select Refill Rate 7 Press SET ATTENTION Make sure that the Refill rate is set to 0 2 if n...

Page 27: ...ome screen 2 Press DOWN arrow until you get Main Menu 3 Press SET 4 Press DOWN arrow until you get Advanced Menu 5 Press SET till it beeps 6 Press DOWN arrow until you get BW Rinse Override 7 Press SE...

Page 28: ...at if it is so use UP and DOWN arrow to adjust 12 Press SET 13 Press MENU to return 14 Use DOWN arrow to highlight Rinse 15 Once Rinse is highlighted press SET ATTENTION Make sure that Rinse is set to...

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