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MAC TROUBLESHOOTING

Reason 3:  Your source disc may be damaged (scratched or soiled).

Step 1:  Remove the source disc and visually inspect it for scratches or debris.

Step 2:  Please follow the handling guidelines mentioned in this manual

Problem 4:  When attempting to Write to the Que! Fire Drive you get a mes-

sage similar to the following:

" The drive reported an error: 

Sense Key = ILLEGAL REQUEST

Sense Code = 0x24

INVALID FIELD IN CDB "

Reason 1:  This error message indicates that the drive failed to write due to 

a buffer underrun error. The buffer underrun error occurs when 
the flow of data is interrupted or is too slow for the write speed 
that was selected.

Step 1:  Refer to problems 2 and 3 for reasons that the flow of data may be 

insufficient for the write speed you are using.

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Summary of Contents for Que!Fire

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Page 4: ...n may be reproduced or transmitted in any form by any means for any purpose without the prior written permission of QPS Inc Windows is a trademark of Microsoft Corporation Apple Mac OS are trademarks...

Page 5: ...re 11 Chapter 3 Mac Installation 14 And Now for the Software 17 Using Your Adaptec Toast Software 18 Chapter 4 PC Installation 22 And Now for the Software 24 Chapter 5 Handling Guidlines Media Inserti...

Page 6: ...purchase of the Que Fire CD ReWritable Drive In this manual you ll find information designed to help you understand the capability of your new drive as well as a step by step explanation of how to in...

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Page 8: ...n consumer electronic devices and personal computers and between computers and their peripherals IEEE 1394 is commonly referred to as the FireWire interface IEEE 1394 FireWire has high volume high spe...

Page 9: ...ne removable inexpensive piece of media that can be used over and over again 2 Use the Que Fire Drive to create your own audio CDs and rearrange or combine tracks from different artists or labels onto...

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Page 12: ...ire CD ReWritable Recordable Drive to your computer The software installation section briefly discusses the procedures for installing each of the software applications that were provided with your dri...

Page 13: ...Users Minimum system requirements 233 MHz PowerPC G3 Processor Mac OS 8 5 1 or higher Mac FireWire Driver version 2 1 or higher 64MB RAM CD ROM Drive 50MB free hard disk space for software 700MB free...

Page 14: ...10 PACKING LIST Drive Software CD R CD RW Media Installation Manual Carrying Bag Strap Universal Power Supply Adapter Power Cable FireWire IEEE 1394 Cable...

Page 15: ...esktop Using Adaptec s Easy CD Creator software you can copy files from your computer to a recordable compact disc Using a special write once media Adaptec Easy CD Creator allows you to permanently st...

Page 16: ...12 NOTES...

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Page 18: ...te The appearance of controls may vary from one model to another 14 DiscTray Open the tray and insert remove the disc Busy LED This LED lights when the CD inside is being accessed Not Lit Stand by No...

Page 19: ...t Up Step 1 iMac DV G3 G4 Desktop Computers Attach the FireWire cable to either of the two FireWire connectors on the back or the side of the iMac DV or G3 G4 computer Refer to your Mac user manual iM...

Page 20: ...f power cable to the back of the power adapter and the other end to the grounded power outlet Step 4 Power up the Que Fire Drive first and then your system Note The Que Fire Drive will not mount itsel...

Page 21: ...nstallation CD into your system s CD ROM drive Double click on the Que Fire Driver folder Copy the contents to the Extensions Folder located in your System Folder Step 2 Install the Adaptec Toast soft...

Page 22: ...t screen double click on the Audio CD to see the audio tracks and select open to select 1 track or open all to select all tracks to the audio tracks window Highlight the audio track s that you want to...

Page 23: ...lect and click on Add Then click on Done From the Data screen click Done You are now back at the Toast main screen Click on Search to detect your Que Fire Drive Click on Write CD disc tray will open i...

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Page 26: ...LATION CHAPTER FOUR PC Installation Step 1 Turn off the power on your PC and all other peripherals that are attached to your system Step 2 Connect the IEEE 1394 cable to the IEEE 1394 port on the back...

Page 27: ...of the Que Fire Drive Step 4 Attach the power adapter to the back of the Que Fire Drive Plug one end of power cable to the back of the power adapter and the other end to the grounded power outlet ON O...

Page 28: ...cense agreement screen choose yes Step 4 The next screen is the Choose Destination Location screen if you want to load the software in the default directory press the Next button Now the Easy CD Creat...

Page 29: ...Windows NT Do you wish to continue Step 2 Select Yes to install the UDF Reader software Step 3 At the next screen choose the language you prefer and then choose the Next button Step 4 Now click on the...

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Page 32: ...CD RW disc press the EJECT button 2 Once the disc tray has fully extended place the CD ROM CD R or CD RW disc disc into the center of the tray Note The disc surface must be clean and the label should...

Page 33: ...the disc press the EJECT button NOTE Some software prohibits the use of the EJECT button so a disc cannot be ejected in this way Please refer to the instructions supplied with your software 6 Once it...

Page 34: ...or dirt To remove dust from the recording surface use a camera lens cleaner a lint free cloth or use compressed air Wipe the disc from the center to the outer edge NEVER wipe the disc in a circular mo...

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Page 36: ...get in touch with the QPS Technical Support Department please have the following information on hand when you call Your name address and phone number so we can register you or your customer ID if you...

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Page 38: ...ou may not have the proper FireWire device driver loaded in you system Step 1 Verify that your system has the Apple FireWire 2 1 extension by looking in the extensions manager To get to the Extensions...

Page 39: ...You may have the Que Fire Drive connected through other FireWire devices that are powered off Step 1 Verify that the devices between you Mac and the Que Fire Drive are powered on Step 2 Click the sea...

Page 40: ...lock up when trying to copy data or audio from your hard drive to the Que Fire Drive Reason 1 You may have other applications open that uses up your system s resources Step 1 Verify that all other ap...

Page 41: ...e you get a mes sage similar to the following The drive reported an error Sense Key ILLEGAL REQUEST Sense Code 0x24 INVALID FIELD IN CDB Reason 1 This error message indicates that the drive failed to...

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Page 44: ...tep 5 Press the appropriate function key s to enter your computer system s BIOS You may need to refer to your computer owner s manual to find out how to enter your BIOS setup Step 6 Once you have veri...

Page 45: ...poor quality media Step 1 Verify that the media you have is certified for the maximum write speed that you will be using Reason 2 Your source disc may be damaged scratched or soiled Step 1 Remove the...

Page 46: ...To look for applications that are open hold down the Alt button on your keyboard and simultaneously press the Tab button This will allow you to view any other applications that may be open Reason 2 Y...

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Page 48: ...rom Bus In computers a bus is the main or continuous channel of electrical connection between the CPU the system memory RAM and the peripheral devices CD The Compact Disc was first implemented commerc...

Page 49: ...haracteristics and track structure of a CD ROM are the some as that of CD Audio a CD ROM is used to store computer data text graphics It also involves additional error detection and correction CD ROM...

Page 50: ...demark name that Apple Computer uses to identify its implementation of the IEEE 1394 interface Format In the computer arena there are physical and logical formats for storage devices Magnetic storage...

Page 51: ...n the CD Recording realm mastering refers to the actual writing of a fist copy of a disc with a CD Recordable or CD ReWritable drive In a Compact Disc factory mastering involves producing a glass mast...

Page 52: ...following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which th...

Page 53: ...ll repair or replace at QPS option any defective parts or any parts that will not properly operate for its intended use with new or factory rebuilt replacement items No charge will be made to the Cons...

Page 54: ...ANY LOST PROFITS LOST SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THIS PRODUCT THIS INCLUDES DAMAGES TO PROPERTY AND TO THE EXTENT PERMITTED BY...

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Page 56: ...ba Linda CA 92887 http www qps inc com For Customer Use Enter below the Model Number and Serial Number which are located either on the rear bottom or side of the unit Model No _____________________ Se...

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