MAC TROUBLESHOOTING
Step 3: Turn off your QUE! Fire Drive and turn it back on. When you do this
the LED on the front of the drive should blink green.
Reason 4: The FireWire cable may not be fully or properly installed on the
Que! Fire Drive or your MAC
Step 1: Verify that you have securely fastened the FireWire cable connector
on your Que! Fire Drive and the iMac DV or G3/G4 FireWire port.
Refer to the "Getting It All Set Up" section of the installation manual
for instructions on how to connect the FireWire cable.
Step 2: Please follow the handling guidelines mentioned in this manual.
Reason 5: You may have the Que! Fire Drive connected through other
FireWire devices that are powered off.
Step 1: Verify that the devices between you Mac and the Que! Fire Drive are
powered on.
Step 2: Click the "search" button from the main Toast Window. If the
software still does not recognize the drive then power the drive off
and back on and then click on the "Search" button again.
Problem 2: You can not write to the Que! Drive at high speeds.
Reason 1: You may be using poor quality media.
Step 1: Verify that the media you have is certified for the maximum write
speed that you will be using.
Reason 2: Your source disc may be damaged (scratched or soiled).
Step 1: Remove the source disc and visually inspect it for scratches or debris.
Step 2: Please follow the handling guidelines mentioned in this manual.
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