PC TROUBLESHOOTING
PC TROUBLESHOOTING
Problem 1: After your computer boots up the Que! Fire Drive does not show
up as a drive with a unique drive letter.
Reason 1: The IEEE 1394 interface on your system may not be enabled. To
verify that the IEEE 1394 interface that is built into your system is
enabled follow the steps below.
Step 1: Click on the Windows "Start" button. (Usually found on the bottom
left hand side of your screen).
Step 2: Choose "Shut Down".
Step 3: Click on "Restart".
Step 4: Choose the "OK" button.
Step 5: Press the appropriate function key(s) to enter your computer system’s
BIOS. You may need to refer to your computer owner’s manual to
find out how to enter your BIOS setup.
Step 6: Once you have verified that your IEEE 1394 interface (s) are enabled
save your settings and reboot the system.
Problem 2: When running Easy CD Creator an error message such as: "There
are currently no supported CD Recorders available. Please ensure
that your CD Recorder is powered on and that all cables are
properly connected."
Reason 1: The IEEE 1394 cables may not be properly connected.
Step 1: Verify that both ends of the IEEE 1394 cables are properly inserted
to the connectors on the computer and the Que! Fire Drive.
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