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Frequently Asked Questions (FAQs)
Is it important to register my purchase for warranty purposes?
You must
register your purchase as soon as possible with QOD Golf International or your
warranty will not be validated and recognised for any service or warranty. You
can register on line
. The serial number for your trolley is
located on the bottom behind the chassis.
How often should my battery be charged?
Your battery must always be
charged before and after each game. Leaving the battery in a discharged state
will shorten its life.
Should I discharge my battery fully to remove memory?
NO – lithium batteries
do not have memory issues. Fully discharging the battery will damage it and
the charger will not be able to recharge the battery which will ultimately void
your battery warranty.
If I only play 9 holes, do I still have to recharge the battery before the next
game?
The battery must always be charged after every use regardless of the
number of holes played.
Should I buy a second battery?
If you need to play 36 holes in a day you should
either buy an extended range battery or a spare standard battery. If you opt for
using two batteries make sure you rotate their use to prolong the life of both
batteries.
Should I fully discharge my battery from time to time?
You must never fully
discharge the battery as this could severely reduce the capacity of the battery.
If you notice the trolley starting to travel more slowly than usual you should
stop using it as soon as possible.
What happens if my battery stops before I’ve finished my round?
If your
battery stops before the completion of the round, QOD trolleys have a
freewheel feature to allow you to complete your game. We advise to check the
battery terminals to ensure that they are properly connected. If this does not
resolve the issue, please call the QOD repair centre/ country distributor.
QOD Golf International. www.qodgolf.com
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