QNAP TS 53D Series User Manual Download Page 2

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Contents

About This Guide.......................................................................................................................................... 3
Audience.......................................................................................................................................................3
Document Conventions................................................................................................................................ 3

2. Product Overview

Safety Information.......................................................................................................................................10
Installation Requirements............................................................................................................................11
Setting Up the NAS.....................................................................................................................................11

3. Installation and Configuration

Hardware Installation.................................................................................................................................. 13

QTS Installation.......................................................................................................................................... 38

Installing QTS Using Qfinder Pro........................................................................................................... 38
Installing QTS Using the Cloud Key....................................................................................................... 39
Installing QTS Using an HDMI Connection............................................................................................ 41

4. Basic Operations

5. Troubleshooting

6. Glossary

7. Notices

TS-x53D User Guide

Summary of Contents for TS 53D Series

Page 1: ...TS x53D TS 253D TS 453D TS 653D User Guide Document Version 1 05 05 2020 ...

Page 2: ...s 22 Installing Expansion Cards 28 Installing Expansion Units 35 QTS Installation 38 Installing QTS Using Qfinder Pro 38 Installing QTS Using the Cloud Key 39 Installing QTS Using an HDMI Connection 41 4 Basic Operations Power Button 42 Reset Button 43 USB One Touch Copy Button 43 LEDs 44 Audio Alert 46 5 Troubleshooting Forcing Qfinder Pro or myQNAPcloud to Locate the NAS 47 Hot swapping Failed D...

Page 3: ...Limited Warranty 50 Disclaimer 50 GNU Public License 50 FCC Notice 58 CE Notice 58 SJ T 11364 2006 59 2 ...

Page 4: ... that the user has a basic understanding of storage and backup concepts Document Conventions Symbol Description Notes provide default configuration settings and other supplementary information Important notes provide information on required configuration settings and other critical information Tips provide recommendations or alternative methods of performing a task or configuring settings Warnings...

Page 5: ...8G 4 8 GB Single TS 653D 4G 6 4 GB Single TS 653D 8G 6 8 GB Single Component TS 253D TS 453D TS 653D Ordering Information Ordering P N TS 253D 4G TS 453 4G TS 453 8G TS 653D 4G TS 653D 8G Processor CPU Intel Celeron J4125 Frequency 4 core 2 0 GHz 2 7 GHz burst Architecture x86 64 bit Encryption engine AES NI Memory Pre installed memory 4 GB RAM 1 x 4 GB SODIMM DDR4 4 GB RAM 1 x 4 GB SODIMM DDR4 8 ...

Page 6: ...h drive bays 1 to 4 3 5 inch drive bays 1 to 6 Hot swapping Supported Network 2 5 Gigabit Ethernet ports 2 x 2 5 GbE RJ45 External I O Ports Expansion Slots PCIe slots 1 x PCle Gen 2 0 x4 1 x PCle Gen 2 0 x2 Tip For the list of compatible expansion cards go to https www qnap com compatibility USB ports Front 1 x USB 3 2 Type A Note This USB port supports One Touch Copy Rear 1 x USB 3 2 Type A 3 x ...

Page 7: ...n one meter of the NAS The test NAS operated at low speed with the maximum number of drives installed Fans 1 x 70mm 12V DC 1 x 120mm 12V DC 2 x 90mm 12V DC Operating temperature 0 C to 40 C 32 F to 104 F Relative humidity Non condensing relative humidity 5 to 95 Wet bulb temperature 27 C 80 6 F Security slot Kensington security slot Tip Model specifications are subject to change without prior noti...

Page 8: ...nt Panel No Component No Component 1 Power button 5 Drive LEDs 2 Status LED 6 USB 3 2 Gen 1 One Touch Copy Type A port 3 LAN LED 7 USB One Touch Copy button 4 USB LED Rear Panel TS x53D User Guide Product Overview 7 ...

Page 9: ... 2 0 port 8 2 5 Gigabit Ethernet LEDs 4 USB 3 2 Gen 1 Type A port 9 Kensington security slot 5 USB 2 0 Type A ports Right Panel Note The image does not include the chassis No Component No Component 1 PCIe 2 0 x2 Note The TS 253D has a PCIe 2 0 x4 slot 3 Memory slot 2 2 Memory slot 1 TS x53D User Guide Product Overview 8 ...

Page 10: ...Drive Numbering TS 253D TS 453D TS x53D User Guide Product Overview 9 ...

Page 11: ...or damage to components ensure that the drives and other internal system components have cooled before touching them Observe electrostatic discharge ESD procedures to avoid potential injury or damage to components Power To reduce the risk of fire or electric shock ensure that you only connect the power cord to a properly grounded electrical outlet The device may have one or more power supply unit ...

Page 12: ...s Hardware and peripherals Storage drives For the list of compatible drive models go to https www qnap com compatibility Network cable Tools Phillips 1 or 2 screwdriver Anti static wrist strap Setting Up the NAS Important Read all safety requirements and information in Safety Information carefully before setting up the NAS or installing NAS components 1 Place your NAS device in an environment that...

Page 13: ...ansion cards For details see Installing Expansion Cards 5 Connect the power cord and all applicable cables 6 Power on the NAS 7 Install QTS For details see QTS Installation 8 Log on to QTS TS x53D User Guide Product Overview 12 ...

Page 14: ...ling 3 5 inch Hard Drives on 3 5 inch Drive Bays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other moving components 1 Power off the NAS 2 Remove the front ...

Page 15: ...Slide the front cover to the left and then pull 3 Remove the drive tray a Remove a drive tray by simultaneously pressing the latch and pulling the tray TS x53D User Guide Installation and Configuration 14 ...

Page 16: ... the tray out 4 Install a drive on the tray a Remove the fastening panels from the sides of the drive tray b Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray c Attach the fastening panels to lock the drive to the tray TS x53D User Guide Installation and Configuration 15 ...

Page 17: ...Ds installed 5 Load the tray into the bay a Insert the tray into the bay b Push the handle 6 Attach the front cover a Align the front cover with the grooves on the case and then slide to the right TS x53D User Guide Installation and Configuration 16 ...

Page 18: ... Installing 2 5 inch Hard Drives and Solid State Drives on 3 5 inch Drive Bays Warning Installing a drive deletes all data on the drive Observe electrostatic discharge ESD procedures to avoid damage to components TS x53D User Guide Installation and Configuration 17 ...

Page 19: ...r hands and other body parts away from other moving components 1 Power off the NAS 2 Remove the front cover a Locate the locking mechanism on the left side of the NAS b Slide the lock down to release the front cover c Slide the front cover to the left and then pull TS x53D User Guide Installation and Configuration 18 ...

Page 20: ...tray Important Remember the number of each drive The drive trays will need to be returned to their original bays b Pull the tray handle outward c Pull the tray out 4 Install a drive on the tray a Remove the right fastening panel from the drive tray TS x53D User Guide Installation and Configuration 19 ...

Page 21: ...the holes on the bottom of the drive are aligned with the holes on the bottom of the tray c Attach the screws 5 Load the tray into the bay a Insert the tray into the bay b Push the handle TS x53D User Guide Installation and Configuration 20 ...

Page 22: ... Attach the front cover a Align the front cover with the grooves on the case and then slide to the right b Slide the lock up to secure the front cover TS x53D User Guide Installation and Configuration 21 ...

Page 23: ... pair uses identical modules For details on slot numbering see Right Panel Warning Only qualified personnel should perform the following steps Failure to follow instructions can result in serious injury or death Observe electrostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep...

Page 24: ...achments 4 Remove the front cover a Locate the locking mechanism on the left side of the NAS b Slide the lock down to unlock the front cover 5 Remove the drive tray a Remove a drive tray by simultaneously pressing the latch and pulling the tray TS x53D User Guide Installation and Configuration 23 ...

Page 25: ...will need to be returned to their original bays b Pull the tray handle outward c Pull the tray out 6 Place the NAS on its right side Note This image shows the TS 453D model 7 Optional Remove an existing module TS x53D User Guide Installation and Configuration 24 ...

Page 26: ...ased from the slot Warning Attempting to remove a module that is not completely released may damage the module and the motherboard c Hold the module by the edges d Carefully slide the module out of the slot Warning Do not touch the internal components particularly the metal connectors TS x53D User Guide Installation and Configuration 25 ...

Page 27: ...le into the slot c Verify that the metal connectors are completely inserted into the slot d Carefully press down on the module until the retention clips lock the module into place 9 Load the tray into the bay a Insert the tray into the bay b Push the handle TS x53D User Guide Installation and Configuration 26 ...

Page 28: ...to secure the front cover 11 Connect all cables and external attachments 12 Power on the NAS 13 Verify that the module is recognized by the NAS a Log on to QTS as administrator b Go to Control Panel System System Status Hardware Information c Check the value for Total memory TS x53D User Guide Installation and Configuration 27 ...

Page 29: ...o follow instructions can result in serious injury or death Observe electrostatic discharge ESD procedures to avoid damage to components Moving fan blades Keep your hands and other body parts away from moving fan blades Other moving components Keep your hands and other body parts away from other moving components 1 Power off the NAS 2 Disconnect the power cord from the electrical outlet 3 Disconne...

Page 30: ...Slide the front cover to the left and then pull 5 Remove the drive tray a Remove a drive tray by simultaneously pressing the latch and pulling the tray TS x53D User Guide Installation and Configuration 29 ...

Page 31: ... the case cover a Remove the screws on the back of the NAS that connect the case cover to the chassis Note The number of screws varies depending on the model TS 253D 2 screws TS 453D 3 screws TS 653D 4 screws TS x53D User Guide Installation and Configuration 30 ...

Page 32: ... chassis c Pull the chassis to the right until it completely detaches from the case cover 7 Remove the PCIe cover a Remove the screw that secures the cover to the bracket b Pull the cover away from the slot TS x53D User Guide Installation and Configuration 31 ...

Page 33: ...cket to the expansion card a Remove all screws of the existing bracket b Carefully pull the bracket away from the card c Attach the QNAP bracket to the card using the same screws TS x53D User Guide Installation and Configuration 32 ...

Page 34: ...xpansion card a Hold the card by the edges b Insert the card into the slot c Attach the screw 10 Attach the case cover a Slide the case cover to the right until it connects with the chassis and then pull TS x53D User Guide Installation and Configuration 33 ...

Page 35: ... Attach the front cover a Align the front cover with the grooves on the case and then slide to the right b Slide the lock up to secure the front cover TS x53D User Guide Installation and Configuration 34 ...

Page 36: ...ibility expansion Expansion Unit Model Description Required Accessories TR 002 Uses a USB 3 2 Gen 2 Type C interface Supports SATA USB 3 2 Gen 2 Type A to Type C cable TR 004 Uses a USB 3 2 Gen 1 Type C interface Supports SATA USB 3 2 Gen 1 Type A to Type C cable TL D400S Uses an SFF 8088 interface Supports SATA HDD SSD 1 x SFF 8088 connector cable QXP 400eS A1164 host bus adapter TL D800S Uses an...

Page 37: ...t the USB cable to the USB Type C port on the expansion unit b Connect the USB cable to a USB 3 2 Gen 1 Type A port on the NAS 2 Power on the expansion units 3 Verify that the expansion units are recognized by the NAS a Log on to QTS as administrator b Go to Main Menu Storage Snapshots Overview System c Verify that the expansion units are listed Connecting SATA JBOD Expansion Units The TS x53D req...

Page 38: ...the expansion units to the NAS using the following topology Note The SFF 8088 cable is required to connect the TS x53D to a desktop NAS The cable is included in the SATA JBOD package 4 Power on the SATA JBOD expansion units 5 Power on the NAS 6 Verify that the expansion units are recognized by the NAS a Log on to QTS as administrator b Go to Main Menu Storage Snapshots Overview System a Verify tha...

Page 39: ...yQNAPcloud account CloudKey Local installation If the NAS supports HDMI output you can do the following Connect the NAS to the required hardware Complete the steps in the Smart Installation Guide wizard Monitor HDMI cable USB keyboard or Remote control not available on all models Installing QTS Using Qfinder Pro Warning Installing QTS deletes all data on the drives Back up your data before proceed...

Page 40: ...es of devices that you will use to access shared folders on the NAS 13 Click Next 14 Review the settings 15 Click Apply A confirmation message appears Warning Clicking Confirm deletes all data on the drive before installing QTS 16 Click Confirm QTS is installed Installing QTS Using the Cloud Key Warning Installing QTS deletes all data on the drives Back up your data before proceeding 1 Power on th...

Page 41: ... web browser 8 Click Start Smart Installation Guide 9 Specify the following information NAS name Specify a name with 1 to 14 characters The name supports letters A to Z a to z numbers 0 to 9 and hyphens but cannot end with a hyphen Password Specify an administrator password with 1 to 64 characters The password supports all ASCII characters 10 Click Next 11 Specify the time zone date and time Tip Q...

Page 42: ... multimedia functions allows you to install multimedia applications after configuring the disks in Storage Snapshots For details on enabling multimedia functions on QTS see the System Administration section of the QTS User Guide 6 Select Configure later For details on configuring disks see the Storage Snapshots section of the QTS User Guide 7 Review the settings 8 Click Next 9 Review the settings ...

Page 43: ...Result Power on Press the button once The NAS powers on Power off Press and hold the button for 1 5 seconds The NAS powers off Force power off Press and hold the button for 5 seconds The NAS shuts down Important Use this method only when the NAS is unresponsive TS x53D User Guide Basic Operations 42 ...

Page 44: ...iguration Obtain IP address settings automatically via DHCP Disable jumbo frames If port trunking is enabled multi LAN models only the port trunking mode is reset to Active Backup Failover System port 8080 system service port Security level Low Allow all connections VLAN Disabled Advanced system reset Press and hold the button for 15 seconds The default factory settings are restored To retrieve ol...

Page 45: ...is in progress Red The drive is invalid The disk volume has reached its full capacity The disk volume is about to reach its full capacity The system fan is not functioning An error occured when accessing read write the data A bad sector is detected on the hard drive The NAS is in degraded read only mode two member drives failed in RAID 5 or RAID 6 but the data can still be read A hardware self tes...

Page 46: ...onnected to a gigabit network The Ethernet port has ongoing data transmission connected to a 2 5 gigabit network The Ethernet port has ongoing data transmission connected to a 10 megabit network The Ethernet port has ongoing data transmission connected to a 100 megabit network Off There is no network connection Drive Flashes red The drive is being accessed and a read write eror occurs during the p...

Page 47: ...s starting up The NAS is shutting down software shutdown The user pressed the Reset button The operating system was updated 3 The user tried to copy the NAS data to the external storage device from the front USB port but the data cannot be copied Long beep 1 5 seconds 3 every 5 minutes The system fan is not functioning 2 The disk volume is about to reach its full capacity The disk volume has reach...

Page 48: ...ions RAID 1 One member drive fails RAID 5 One member drive fails RAID 6 One or two member drives fail 1 Log on to QTS 2 Go to Main Menu Storage Manager Storage Disks VJBOD 3 Locate the failed drive 4 Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive 5 Remove the failed drive from the NAS 6 Wait for 20 seconds or until the NAS beeps twice 7 Remove the...

Page 49: ...r an inactive RAID 0 and JBOD configuration to normal Disk Volume RAID Recovery Support Maximum Number of Removed Drives Single No N A JBOD Yes 1 RAID 0 Yes 1 RAID 1 Yes 1 RAID 5 Yes 2 RAID 6 Yes 3 RAID 10 No N A Support and Other Resources QNAP provides the following resources Resource URL Documentation https docs qnap com Service Portal https service qnap com Downloads https download qnap com Co...

Page 50: ...remote access services such as DDNS and myQNAPcloud Link myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QTS QNAP NAS operating system TS x53D User Guide Glossary 49 ...

Page 51: ...n QNAP makes no warranty or representation expressed implied or statutory with respect to its products or the contents or use of this documentation and all accompanying software and specifically disclaims its quality performance merchantability or fitness for any particular purpose QNAP reserves the right to revise or update its products software or documentation without obligation to notify any i...

Page 52: ... this version of the GPL to prohibit the practice for those products If such problems arise substantially in other domains we stand ready to extend this provision to those domains in future versions of the GPL as needed to protect the freedom of users Finally every program is threatened constantly by software patents States should not allow patents to restrict development and use of software on ge...

Page 53: ... the work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Source The Corresponding Source for a work in source code form is that same work 3 Basic Permissions All rights granted under this License are granted for the term of copyright on the Program and are irrevocable provided the stated conditions are met This Licen...

Page 54: ...e not combined with it such as to form a larger program in or on a volume of a storage or distribution medium is called an aggregate if the compilation and its resulting copyright are not used to limit the access or legal rights of the compilation s users beyond what the individual works permit Inclusion of a covered work in an aggregate does not cause this License to apply to the other parts of t...

Page 55: ...ccurs as part of a transaction in which the right of possession and use of the User Product is transferred to the recipient in perpetuity or for a fixed term regardless of how the transaction is characterized the Corresponding Source conveyed under this section must be accompanied by the Installation Information But this requirement does not apply if neither you nor any third party retains the abi...

Page 56: ... covered work except as expressly provided under this License Any attempt otherwise to propagate or modify it is void and will automatically terminate your rights under this License including any patent licenses granted under the third paragraph of section 11 However if you cease all violation of this License then your license from a particular copyright holder is reinstated a provisionally unless...

Page 57: ... such an agreement or commitment not to enforce a patent against the party If you convey a covered work knowingly relying on a patent license and the Corresponding Source of the work is not available for anyone to copy free of charge and under the terms of this License through a publicly available network server or other readily accessible means then you must either 1 cause the Corresponding Sourc...

Page 58: ... published by the Free Software Foundation If the Program specifies that a proxy can decide which future versions of the GNU General Public License can be used that proxy s public statement of acceptance of a version permanently authorizes you to choose that version for the Program Later license versions may give you additional or different permissions However no additional obligations are imposed...

Page 59: ...e harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocat...

Page 60: ...灯管这些元件将会单独标示出来部件名称有毒有害物质或元素铅 Pb 汞 Hg 镉 Cd 六价铬 CR VI 多溴联苯 PBB 多溴二苯醚 PBDE 壳体 0 0 0 0 0 0 显示 0 0 0 0 0 0 印刷电路板 0 0 0 0 0 0 金属螺帽 0 0 0 0 0 0 电缆组装 0 0 0 0 0 0 风扇组装 0 0 0 0 0 0 电力供应组装 0 0 0 0 0 0 电池 0 0 0 0 0 0 O 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ T11363 2006 标准规定的限量要求以下 X 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ T11363 2006 标准规定的限量要求 TS x53D User Guide Notices 59 ...

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