Qilive Q.6594, User Manual

Page: 36 / 260

36
EN
The manufacturer is not liable for the loss of data stored on the hard drive. Similarly,
the manufacturer is not required to check that SIM/SD cards have been removed from
returned products.
Repaired or replaced products may include new and/or repackaged hardware and
components.
IMPLEMENTATION METHODS
To make a claim under the guarantee, please return your product to the reception
desk of your local sales outlet with the proof of purchase (receipt, invoice, etc.) of the
product and accessories supplied, along with the original packaging.
The following information will be required: date of purchase, model and serial or IMEI
number (this information generally features on the product, the packaging or proof of
purchase).
Failing this, you must return the product with all accessories needed for it to work
properly (power cable, adapter etc.).
If your product is covered by the guarantee, the after-sales service will (within the
bounds of the local legislation):
■ Repair or replace the faulty parts
■ Exchange the returned product with a product which has the same features or
better and is equivalent in terms of performance.
■ Refund the product at the price stated on the proof of purchase.
In the case of a repair covered by the guarantee, your guarantee period will be
extended by 6 months. This period cannot be combined in the event of repeated
failures.