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Terms and conditions of implementation:
To obtain a warranty service, you are requested to return your product to the customer
service desk of your retail outlet with your proof of purchase (receipt, invoice, …), the
product and its supplied accessories, with its original packaging.
It is important to have the date of purchase, the model and the serial or IMEI number on
hand as information (this information usually appears on the product, the packaging or
your proof of purchase).
Failing this, you must return the product with the accessories necessary for its proper
operation (power supply, adaptor, etc.).
In the event that your claim is covered by the warranty, the after-sales service may, within
the limits of local law, either:
-
Repair or replace defective parts.
-
Exchange the returned product with a product that has at least the same functionality
and that is equivalent in terms of performance.
-
Refund the product at the purchase price of the product mentioned on the proof of
purchase.
If one of these 3 solutions is used, this does not give rise to the extension or renewal of
the warranty period.
