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23
EN
Caution!
•
Make sure that the filter and the emergency drain hose are replaced properly,
otherwise water may leak.
•
Not all washing machines have an emergency drain hose, so step 2 and step 3 can
be skipped.
•
When the appliance has just been used there may be hot water in the pump,
depending on the programme. Never remove the pump cover during a wash cycle,
always wait until the appliance has finished the cycle, is empty and has cooled down.
When replacing the cover, ensure it is securely tightened.
6.5 Troubleshooting
The appliance does not start working or stops during operation.
Try to find a solution to the problem. If this is not possible, contact customer service.
Problem
Cause
Solution
Washing machine does
not start
Door is not closed
properly
Restart after the door is
closed Check if clothes
are stuck
Door cannot be opened
Safety protection is
working
Disconnect the power,
then restart
Water leakage
Connection of inlet pipe
or outlet hose is not tight
Check and fasten water
pipes Clean outlet hose
Detergent residue in the
detergent dispenser
Detergent is damp or
clumped together
Clean the detergent
dispenser
Display does not light up
CPU or harness is
disconnected
Check for power failure
and properly connected
plug
Abnormal noise
Check if the fixing bolts
have been removed
Check for level floor
