Page 43
Skimmer Manual
Revision 1 – December 2007
Terms, Conditions, and Warranty
Acceptance
All orders shall be subject to the terms and conditions contained or referred to in
the Seller’s quotation, acknowledgments, and to those listed here and to no others
whatsoever. No waiver, alteration or modification of these terms and conditions shall
be binding unless in writing and signed by an executive officer of the Seller. All
orders subject to wri en acceptance by QED Environmental Systems, Ann Arbor,
MI, U.S.A.
Warranty Claims Procedure (Responsibility of purchaser)
The original purchaser’s sole responsibility in the instance of a warranty claim shall
be to notify QED or its appointed agent, of the defect, malfunction, or other manner
in which the terms of this warranty are believed to be violated. The purchaser may
secure performance of obligations hereunder by contacting the Customer Service
Department of QED or its appointed agent, and:
1. Identifying the product involved by model or serial number, or other sufficient
description, that will allow QED, or its appointed agent, to determine which
product is defective.
2. Specifying where, when, and from whom the product was purchased.
3. Describing the nature of the defect or malfunction covered by this warranty.
4. A er obtaining authorization from QED, sending the malfunctioning
component via a RMA# (Return Material Authorization number) to the address
below or to its appointed agent:
QED Environmental Systems
1133 Seventh Street
Oakland, CA 94607 USA
(800) 537-1767 Toll-Free in North America
(510) 891-0880 International
(510) 444-6789 FAX
e-mail: [email protected]
website: www.qedenv.com